Assistant Manager

Hibbett; Central (LA); On-site; USD 14,000 - 20,000; Full time

Job summary

Hibbett Retail, Inc. is seeking an Assistant Manager in Leesville, LA. This role supports the Store Manager in all store operations and administrative duties, supervises staff, handles merchandising, scheduling, and customer service, and ensures policy compliance.

The Assistant Manager is trained in Store Manager responsibilities and steps in during the Store Manager’s absence. Strong leadership and service focus are essential for driving department profitability.

Qualifications

• Experience in a retail environment, footwear and athletic apparel preferred.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to assist in managing a team and meet goals.
• Self-starter with initiative.
• Strong attention to detail with multitasking.
• Team-player focused on outstanding service and selling merchandise.

Responsibilities

• Assist Store Manager in controlling assets.
• Consult with Store Manager to establish action plans for selling, restocking, merchandising, ordering, scheduling.
• Oversee store in Store Manager's absence.
• Assist in recruitment, training, and evaluation.
• Provide guidance to employees and customers in all departments.
• Ensure profitability by monitoring inventory, sales statistics, and expenses.
• Direct staff to meet department responsibilities and standards.
• Keep Store Manager informed about inventory movement and customer trends.
• Maintain quality customer service and adhere to manuals.
• Promote and sell services and merchandise.
• Uphold company policies and procedures; protect assets and financial information.

Skills

Customer service

Interpersonal communication

Team leadership

Fast-paced environment

Detail orientation

Self-starter

Multitasking

Team-player

Job description

HB: 00654 Leesville, Louisiana (Town Plaza) R301US Hibbett Retail, Inc. Hourly $12.65 - $12.65 Job Title: Assistant Manager Department: Operations FLSA Status: Non-Exempt Reports To: Store Manager

Summary

The Assistant Manager is responsible for assisting and consulting the Store Manager and regarding overall operations and administrative duties, including determining the methods and approaches necessary to accomplish the store’s goals. The Assistant Manager is knowledgeable in each product area or department in our store. Upholds policies, procedures and standards listed in the visual manual. The Assistant Manager is passionate about giving outstanding customer service and promoting the merchandise in stores. The Assistant Manager assumes supervisory control in the Store Manager’s absence and is trained in Store Manager Responsibilities.

Essential Duties And Responsibilities

• Assist the Store Manager in controlling the assets of Hibbett I City Gear
• Consults with Store Manager in establishing action plan to accomplish departmental and overall store responsibilities such as selling, restocking, merchandising, ordering, and scheduling.
• Assumes responsibility of the entire store in the absence of the Store Manager.
• Consult with the Store Manager in establishing action plans to accomplish departmental and overall store responsibilities such as selling, restocking, merchandising, ordering, and scheduling.
• Assist the Store Manager in overall personnel recruiting, training, and evaluation.
• Provides knowledge and guidance to employees and customers in all departments when necessary.Is aware of inventory, sales statistics, and expenses to ensure profitability in all departments.
• Direct staff to ensure each department’s responsibilities and standards are completed.
• Keeps the Store Manager informed about inventory movement and customer trends.
• Assures quality customer service is maintained.
• Performs general administrative duties as needed and is trained in the Store Manager’s responsibilities.
• Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
• Promote and sell services and merchandise provided by Hibbett I City Gear.
• Practice and uphold all Hibbett I City Gear policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos with the company’s direction.
• Protect the company’s assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.

Supervisory Responsibilities

Supervises employees in the absence of the Store Manager. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, and training employees; planning, assigning, and directing work; and resolving problems.

Qualifications

• Experience working in a retail environment, preferably in footwear and athletic apparel.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to assist in managing a team and keep up with overall goals and profits.
• Is a self-starter, has initiative to take on important tasks without being asked.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
• Is a team-player, passionate about outstanding customer service and selling merchandise.