Assistant Manager

Freddy’s Frozen Custard & Steakburgers; Brookhaven (Delaware County); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Fun workplace

Promotion from within

Casual dress code

Shirt and hat provided

Meal discounts

Flexible schedules

401(k)

Job summary

Freddy’s Frozen Custard & Steakburgers in Brookhaven, PA is seeking an Assistant Manager to lead daily restaurant operations, coach team members, and ensure guest satisfaction.

Working with the Restaurant Operating Partner, you will drive sales, manage costs, and uphold safety and cleanliness standards while fostering a fun, hospitality-driven culture.

This role offers growth opportunities within JRI Hospitality and rewards hands-on leadership, teamwork, and a passion for great food.

Qualifications

• 18 years or older.
• Prior restaurant and/or hospitality experience.
• Strong communications skills.
• Ability to build a team, then mentor team members for success.
• Able to learn new skills, maintain professional appearance and manners.
• Available to work days, nights, and weekends.
• Experience in operations, management, inventory, scheduling & guest relations is preferred.

Responsibilities

• Coach and develop team members to ensure shifts run smoothly with hospitality focus.
• Partner with Restaurant Operating Partner to manage the restaurant for success.
• Drive KPIs such as sales, guest count, profitability, hospitality, safety and cleanliness.
• Recruit and retain key team members through effective leadership.

Skills

Leadership

Communication skills

Team development

Coaching

Job description

JRI Hospitality & Freddy’s – A Career OpportunityWelcome. We’re glad you’re here! At JRI Hospitality, we believe food is the best way to bring people together. Our team strives to create an experience for our guests they won’t forget, and you can be part of that experience.As a food-focused and people-first company, it’s different at JRI. Beyond great food and exceptional hospitality, our multiple brands, locations and planned growth means development and growth opportunities for our team members. We invest in our people to ensure they are developed in an environment to prosper and grow.We are proud to celebrate diversity and inclusion, and are committed to being a place people want to work. We want our friends and neighbors to enjoy our food and to consider being part of our team.Founded in 2011, JRI Hospitality owns and operates 80+ restaurants in 11 states, including Freddy’s Frozen Custard & Steakburgers. JRI continues to open stores across the country and additional locations are planned in Texas, Georgia, Arizona, and Kansas in the near future.There are opportunities here not just for a job, but for a career with JRI Hospitality. If you are committed to your career, we want to be part of your development and journey.The Assistant Manager RoleAs an Assistant Manager, you are a critical part of the Leadership Team in your restaurant, coaching and developing team members so you, your team members and your store are successful. Working with the Restaurant Operating Partner, you will help manage the restaurant for success delivering made-to-order menu items for guests with a unique mix of fun, food, and hospitality.Key to the success of the restaurant, Assistant Managers have responsibility for daily operations, including leadership, motivating team members, building relationships with guests and achieving objectives via key performance indicators (KPIs) such as driving sales, guest count, profitability, hospitality, safety and cleanliness, food, and labor costs, etc.Assistant Managers help train and develop team members to ensure shifts run smoothly with an emphasis on speed of service, hospitality and safety & cleanliness. This role is key to recruiting and retaining key team members by how they lead and manage, keeping abreast of coaching opportunities and recognizing a “job well done” on the team.Assistant Managers help set the tone for the restaurant, making it a place guests want to visit for exceptional hospitality and high quality, made to order menu items while creating a work culture so that the restaurant is a place where team members have fun and people want to work.We're more than your next job - we work together to inspire, encourage, share a passion and demonstrate our love for food & hospitality! If you enjoy serving others and helping team members grow, we’d like to hear from you.JRI Hospitality Management, Inc. participates in the WOTC Program. We request that you access the link below for a brief questionnaire which takes about 3-4 minutes to complete. Responses to the questions are confidential.WOTC Access:https://tcs.adp.com/screen/index.html?cc=jrimgmtRewards and Perks:Fun! Work with friends and great people!Opportunities to advance and grow, A promote from within cultureCasual workplace - Jeans, Company supplied shirt, hat and a smile is the uniform of our teamCompany-supplied shirt & hatCompetitive wages – based on experience with growth opportunitiesGreat meal discountsFlexible schedules401(k) Retirement Savings Plan (must meet plan eligibility requirements)Requirements:18 years or older.Prior restaurant and/or hospitality experience.A hospitality focus and strong communications skills.Ability to help build a team, then mentor team members for success.Able to learn new skills, self-starting personality, maintain professional appearance and manners.Available to work a variety of hours to include days, nights, and weekends.Experience in the following areas is preferred, but not required: operations, management, inventory, scheduling & guest relations.