Assistant Manager

Footlocker

Boston (MA)

On-site

USD 23,000 - 32,000

Full time

14 days+

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Benefits offered by this job

Bonus Incentive

Employee Discount

Flexible Pay Options

Career Development

Paid Time Off

Medical Insurance

401(k) & Roth 401(k)

Life Insurance

Flexible Spending Accounts

Job summary

Foot Locker, Inc. is seeking an Assistant Store Manager to partner with the Store Manager in driving sales, coaching the team, and maintaining smooth store operations. This role requires hands-on leadership, ownership mindset, and a passion for sneaker culture and customer experience.

You will coach teammates, manage daily tasks, and ensure operational standards while delivering an engaging, energetic shopping environment for customers.

Qualifications

1+ years of retail experience, preferably in a leadership role.
Ability to coach, motivate, and engage a diverse team.
Strong communication and teamwork skills.
Flexibility to work evenings, weekends, and holidays.
Reliable, self-motivated, and ready to take ownership.
Basic understanding of retail KPIs and operational processes.

Responsibilities

Lead on the sales floor with energy and solutions to every customer interaction.
Coach the team to deliver great service and product knowledge.
Support sales goals and help the team close the loop with customers.
Help manage daily store operations including opening/closing and cash handling.
Move with purpose, keep the store organized and ready for customers.
Follow safety, loss prevention, and SOPs to protect people and product.

Skills

Retail leadership

Coaching

Communication

Teamwork

Customer service

Job description

Overview

Great brands reflect culture. The best ones help shape it. At Foot Locker, we’re rooted in sport, powered by style, and driven by the communities that move both. From Foot Locker and Kids Foot Locker to Champs Sports, WSS, and atmos, our brands sit at the intersection of sport, style, and self-expression.

As part of the DICK’S Sporting Goods family, you’re backed by the resources, reach, and career opportunities of a world-class sports company. That unleashes Foot Locker to keep pushing forward with the agility and edge that define the brand. We’re looking for great people who want to influence culture and the generation that is shaping what’s next.

Whether you’re building strategy, shaping innovations, or creating unforgettable customer moments, you’ll contribute to decisions and experiences that define our brands’ impact in the communities we serve.

Come change the game with us.

Overview

The Assistant Store Manager (ASM) is a key store leader who helps bring sneaker culture to life by leading with energy, ownership, and purpose. This role supports the Store Manager in driving sales results, coaching the team, and keeping the store running strong; day in and day out.

Assistant Store Managers are hands on leaders who move with urgency, stay connected to customers and teammates, and take pride in their store. With an “Always on, Never no” mindset, ASMs help set the tone on the floor while taking ownership of what they can control to deliver a great customer experience.

Responsibilities

What You’ll Do

Customer Experience & Sales

Lead by example on the sales floor with an “Always on, Never no” mindset; bringing energy, confidence, and solutions to every customer interaction.
Coach the team to deliver great service, share product knowledge, and keep customers excited to shop.
Support sales goals by staying engaged on the floor and helping the team close the loop with customers.

Store Ops & Execution

Help manage daily store operations including opening/closing, cash handling, and floor coverage.
Move with purpose by keeping the store organized, customer ready, and running smoothly.
Follow all safety, loss prevention, and standard operating procedures to protect customers, teammates, and product.
Take an owner/operator mindset by addressing issues, maintaining standards, and taking ownership of store execution.
Leverage retail technology and digital tools to enhance the customer experience, enable associates on the sales floor, and support efficient store operations.

Teamwork & Leadership

Serve as Manager on Duty when scheduled, providing confident leadership and clear direction.
Support hiring, onboarding, and training of store associates.
Coach teammates in real time, recognizing wins and helping close performance gaps.
Jump in wherever needed to support the team and store priorities.

Qualifications

Required

1+ years of retail experience, preferably in a leadership or key holding role.
Ability to coach, motivate, and engage a diverse team.
Strong communication and teamwork skills.
Ability to work flexible hours including evenings, weekends, and holidays.
Reliable, self motivated, and ready to take ownership.
Basic understanding of retail KPIs and operational processes.

Preferred

Previous experience as a Key Holder, Supervisor, or Assistant Manager.
Experience in a fast paced or high volume retail environment.
Interest in pursuing long term career growth in retail leadership.

What Success Looks Like

Engagement: You bring hustle to every shift, moving with purpose and staying attentive to customers, teammates, and store needs.
Sales: You help drive store sales and conversion through strong floor leadership.
Customer Experience: You live the “Always on, Never no” mindset with a positive, can do attitude.
Execution: Take an owner/operator approach. You hold standards high and get things done.
Team: We win as one! You show up as a supportive, accountable teammate who lifts others up.

At Foot Locker, we value innovation, authenticity, and integrity in all that we do. To uphold the security and fairness of our hiring process, we ask that candidates refrain from using AI tools, including ChatGPT, during interviews and assessments. To ensure a smooth and secure experience, please review the following guidelines: