Assistant Manager

Snooze Tustin; Austin (TX); On-site; USD 57,000 - 67,000; Full time

Benefits offered by this job

No late nights

Weekly pay

Health, dental, vision, pet insurance

Short-term disability and life保险

401k / Roth 401k

Vacation time

Sick time

Paid holidays

Volunteer time

Meal benefits

Career development

Advancement opportunities

Team events

Job summary

Snooze is seeking an Assistant Manager in the United States. You will lead daily operations, coach team members, and ensure top-tier guest service across FOH and HOH. The role emphasizes leadership, consistency in food quality, and adherence to Snooze’s standards while enabling growth opportunities within the restaurant.

Ideal candidates bring 2+ years in restaurant roles, strong math and cash handling skills, and a passion for hospitality in a fast-paced environment.

Qualifications

• Must be 21+ and authorized to work in the United States.
• 2+ years of restaurant-related experience in an hourly or managerial role.
• Excellent basic math skills and ability to operate a POS system.
• Ability to coach & lead a team in a fast-paced environment.
• Growth mindset and willingness to advance within Snooze.

Responsibilities

• Lead high-energy shifts and ensure exceptional guest experience.
• Coach Snoozers and provide in-the-moment feedback.
• Oversee operations in areas such as scheduling, inventory, or hiring.
• Maintain knowledge of Snooze recipes and Food & Beverage Doctrine.
• Open and close the restaurant following procedures.
• Ensure compliance with health, safety, labor, and food handling regulations.

Skills

Leadership

Communication

Coaching

Team management

Customer service

Food & Beverage knowledge

Cash handling

Math skills

Training

Problem solving

Tools

POS system

Job description

Our Snooze Story

We are Snooze, the OG brunch leaders who have never stopped flipping the script on breakfast, powered by culinary creativity, unmatched hospitality, and a passion for our communities.Our Snoozers bring their authentic selves to work every day. This allows us to serve our Guests through genuine care and radical hospitality.

Joining Snooze means joining a team that disrupts the ordinary. Our menu is built on responsibly sourced ingredients—cage-free eggs, respect for animal welfare, and no added hormones or antibiotics—and bold ideas that energize Snoozers and Guests alike. Our impact goes beyond the plate, we’ve invested over $1M into local communities and created inclusive, vibrant spaces for the neighborhoods we serve.

We know that, just like pancakes, our people are better with passion, purpose, and pride.Here, you’ll find more than a job. You’ll find a place to fuel your future, be celebrated for who you are, and help us make mornings brighter, bolder, and better for everyone.Will you join us?

What does your role bring to the table?

As a Snooze Assistant Manager (AM), you're stepping into leadershipwith a focus on daily operations, team support, and the ultimate Snoozer andGuest experience. Whether your jam is FOH or HOH, you’ll help run high-energyshifts, keep the vibes up, and the quality consistent. You're a coach, amotivator, and a hands-on leader who's ready to grow.

This is an entry-level leadership role, perfect for someonestepping up from a Supervisor or similar leadership level role.

The Bennie-fits

This role comes with some sweet perks! See below:

• No late nights—you’llbe home by dinner time every night!
• Weekly pay andcompetitive hourly rates
• Competitive BasicHealth, Dental, Visions, Pet and Accident Insurance Plans
• Employer paid ShortTerm disability and Life Insurance Plans
• 401k/Roth 401k Plans
• 120 Hours (15 days)of vacation time accrued per year and paid at a regular rate
• 40 Hours (5 days) ofpaid sick time paid at regular rate per year
• Four (4) PaidHolidays- Thanksgiving, Christmas, your birthday and your company anniversary.
• 8 Hours (1 day) ofpaid community volunteer time paid at regular rate per year
• 100% paid mealbenefits
• Other benefitsincluding potential field trips, community engagement, and personal andprofessional growth
• The opportunity fordevelopment and advancement opportunities.
• Unlimited danceparties (we don’t take ourselves too seriously around here)!

The Position specifics!

Taking on the role of Assistant Manager isn’t just about bacon andpancakes. The responsibilities of this position include:

• Becoming a Snoozeexpert! Be knowledgeable of our history, vendors, products, and locations.Being comfortable sharing our story with Guests is a must!
• Completely understandall Snooze policies, procedures, standards, specifications, guidelines andexpectations.
• Ensure that all Guests feel welcome and are givenresponsive, friendly, courteous and exceptional service.
• Maintain expert knowledge of Snooze’s recipes and Food &Beverage Doctrine to ensure consistent preparation and presentation across allshifts.
• Continuously monitorfood and beverage quality throughout each shift, ensuring every item meetsSnooze’s standards for taste, presentation, and temperature.
• Execute daily systemsand checklists put in place to ensure safety, sanitation, and recipe adherence.
• Oversee and manageone or more areas of responsibility, which may include ordering, scheduling,inventory control, or hiring, ensuring smooth and efficient operations.
• Maintaincomprehensive understanding of the Point of Sale system and how to administerdiscounts and comps.
• Control cash andreceipts by adhering to cash handling and reconciliation procedures inaccordance with Snooze policies.
• Resolve escalatedGuest concerns quickly, kindly, and professionally.
• Update hourlySnoozers with necessary information about the shift and Snooze initiativesthrough written and verbal communication.
• Manage the flow ofservice during shifts, ensuring an exceptional Snooze experience for bothGuests and Snoozers while keeping operational goals and objectives top of mind.
• Monitor and evaluateSnoozer performance and lead in-the-moment coaching conversations as it relatesto the Guest experience and food quality.
• Open and close therestaurant in accordance to set procedures and guidelines.
• Conduct, monitor, andschedule hourly Snoozer training and support development of cross-training.
• Verify that allequipment is kept clean and in excellent working condition through personalinspection and regular preventative maintenance.
• Operate with a highlevel of integrity and leadership presence delivering on the Snooze LeadershipPrinciples.
• Support execution oflocal marketing initiatives, Snooze Catering, and after-hours events on andoffsite
• Assist in leadingsuccessful shifts with a primary focus on either Front of House or Heart ofHouse operations, while maintaining flexibility to support all areas of therestaurant to ensure smooth service and team collaboration.
• Being a role model,facilitator, and able Snoozer in nearly all Snooze hourly positions.
• Assist managementteam in conducting annual Snoozer Check-Ins
• Help to create a fun,safe and rewarding work environment for all Snoozers.
• Ensure compliancewith health, safety, labor, and food handling regulations
• Other tasks, duties,and responsibilities as assigned to meet Snooze’s business and operationalneeds.

Is this role the right fit for you?

Assistant Managers at Snooze…

• Must be 21 years ofage and authorized to work in the United States
• Have knowledge offood, beverage, and service, generally involving 2+ years of restaurant-relatedexperience in an hourly or managerial position.
• Possesses excellentbasic math skills and can operate a Point of Sale system and conduct basic cashmanagement.
• Are leaders amongsttheir team and have experience in elevated roles as either a Supervisor orManager
• Have confidence ineither FOH or HOH and are ready to enhance their skillsets in both
• Thrive in fast-paced,people-focused environments
• Take ownership ofyour shifts and empower your team to do the same
• Bring a growthmindset and are eager to take the next step in your leadership journey
• Are naturalcommunicators and enjoy coaching others
• Obtain food safetycertifications or willing to become certified
• Must be able tocommunicate and understand the predominant language(s) of the restaurant’strade area.
• Are able to work in astanding position for long periods of time (up to 10 hours) and be able toreach, bend, stoop and frequently lift a maximum of 50 pounds.
• Must have the staminato work 45 to 55 hours per week.

Compensation Details:

Full Salary Range: $57,000 - $67,000

Hiring Range: $57,000 - $62,000

New Snoozers typically start within the hiring range, with movement through the full salary band based on demonstrated mastery of core competencies, expanded skillset, and sustained performance over time. This allows us to create meaningful opportunity for growth.

Snooze is an Equal Opportunity Employer