Assistant Maintenance Supervisor | Camden Gulch

Camden Development, Inc.; Nashville (TN); On-site; USD 42,000 - 54,000; Full time

Job summary

Camden Development, Inc. is seeking an Assistant Maintenance Supervisor for our multifamily communities in Nashville. You will assist the Maintenance Supervisor with overseeing the day-to-day maintenance, make-readies, and preventative tasks to keep the property safe and appealing.

The role emphasizes strong customer service, timely repairs, and teamwork with residents, vendors, and the Community Manager. Experience in apartment maintenance, EPA type certifications, and the ability to work

Qualifications

• High school diploma; some college or trade school preferred.
• 1 year general maintenance experience; at least 6 months apartment maintenance.
• EPA certification Type I, II, or Universal; CPO preferred.
• Tile work, carpentry, and all facets of the apartment make-ready process.
• Troubleshoot/repair HVAC, plumbing, electrical, appliances, and pool/spa equipment.
• Certified Apartment Service Technician (CAMT) preferred.
• City/state certifications/permits required; valid driver’s license.
• Must be able to work rotating on-call; weekends/holidays as required.

Responsibilities

• Assist the Maintenance Supervisor in supervising and scheduling maintenance activities, including make readies and service requests.
• Monitor and prioritize service requests and tasks; identify emergencies and manage workload.
• Perform preventative maintenance on community appliances and equipment.
• Prepare vacant apartments for move-in and complete necessary repairs or replacements.
• Assist with make-ready process by inspecting vacants, coordinating with vendors, and reporting completion to the Community Manager.
• Monitor repeating repairs and determine root causes/courses of action.
• Respond to service requests and repair appliances, plumbing, HVAC, electrical systems as needed.
• Maintain community appearance and tidy work areas; replace lightbulbs; remove trash.
• Accurately complete records in OneSite for service requests, PMs, and make-readies.
• Provide excellent customer service to residents, guests, and vendors.
• Identify safety hazards and address or report them to Maintenance Supervisor.
• Assist in training maintenance staff and maintaining inventory of supplies.
• Assist with grounds, pool maintenance, housekeeping, notices, and inspections.

Skills

Customer service

Maintenance supervision

HVAC troubleshooting

Electrical systems

Plumbing

Carpentry

Maintenance coordination

Education

High school diploma

Some college or trade school

Tools

OneSite

EPA certification Type I/II/Universal

CAMT certification

CPO certification

Valid driver’s license

Job description

Job Summary:

Camden’s Assistant Maintenance Supervisors are experienced in the maintenance of multifamily communities, and are dedicated to creating lasting impressions for our residents by anticipating needs and exceeding expectations. The Assistant Maintenance Supervisor is responsible for assisting the Maintenance Supervisor in overseeing the overall maintenance of the community, including repairs, the make-ready process, and preventative maintenance. Our ideal candidate will be a customer focused team player who is committed to meeting community goals.

Essential Functions:

• Assist the Maintenance Supervisor in supervising and scheduling maintenance activities, such as make readies and service requests
• Monitor and prioritize service request and tasks, identify and expedite emergencies that should be top priority, and monitor workload throughout the day to make sure that tasks are completed timely and efficiently
• Perform preventative maintenance on community and apartment appliances and equipment
• Prepare vacant apartments for move-in, including completing any necessary repairs or replacements
• Assist with managing the make ready process by walking vacant apartments after move-out to determine make ready needs, communicating with vendors and monitoring progress, ensuring that all repairs and replacements are completed, and notifying the Community Manager when the make ready process is complete
• Monitor repairs that are continuously repeated and work with the team to determine a cause and course of action
• Respond to and completing service requests including repairing and replacing appliances, plumbing systems, and air conditioning, heating, and electrical systems, etc.
• Ensure upkeep of community appearance by replacing lightbulbs, removing trash and litter, painting and performing repairs
• Accurately complete records in OneSite regarding service requests, preventative maintenance, and make-ready of vacant apartments
• Provide excellent customer service when interacting with residents, guests, and vendors
• Identify any issues regarding safety, hazardous conditions or maintenance needs in the community and correct them or report them to the Maintenance Supervisor
• Assist in training and developing the community’s maintenance staff
• Assist Maintenance Supervisor with maintaining adequate inventory of supplies for repairs
• Assist with grounds keeping, pool maintenance, housekeeping, distribution of notices, apartment inspections, and other tasks as needed
• Maintain overall organization and cleanliness of work areas and maintenance shops

Qualifications:

• High school diploma and some college or trade school preferred
• 1 year of general maintenance experience, at least 6 months of apartment maintenance experience required
• EPA certification Type I, Type II, or Universal required; CPO certification preferred
• Must be able to perform tile work, carpentry repairs, and all facets of the apartment make-ready process
• Must be able to troubleshoot and repair HVAC equipment, plumbing systems, electronic systems, all major appliances, pool and spa equipment and other systems on community
• Certified Apartment Service Technician (CAMT) preferred
• Must have certifications/permits required by city or state to perform job responsibilities
• Must have dependable transportation to/from work and be able to accommodate a rotating on-call schedule. A valid driver’s license is required for employees who work at communities utilizing Low Speed Vehicles. e
• Ability to work a varied schedule including weekends and holidays as required

And here’s the fine print HR wants you to know:

• Will be exposed to constant activity that requires intermittent standing, bending, crouching, pushing/pulling, climbing ladders/stairs, walking on rooftops, lifting/moving/carrying light to heavy weight material/appliances/equipment up to 50 lbs. and using the dolly/buddy system for equipment over 50 lbs.
• Requires manual dexterity sufficient to operate small-motorized equipment (i.e., repetitive hand/wrist, gripping and elbow motion)
• Must have normal range of hearing, vision, color discrimination and depth perception for proper operation of machines and equipment
• Will be exposed to some low to medium level noise when using machinery or power tools
• Must be able to complete tasks wearing appropriate personal protective equipment (PPE) (i.e., goggles, masks, gloves, etc.)
• Will be exposed on a regular basis to outdoor environment (i.e., heat, cold, damp, rain, etc.).
• Hazards can be minimized with proper lifting techniques, SDS and general safety training, and wearing appropriate PPE
• Must be able to read and write in English at intermediate level to read diagrams, meters, instructions, etc.
• Must be able to apply common sense understanding to carry out instructions and plans
• Deals with standardized situations with occasional or no deviations from standard procedures
• Requires public contact and excellent interpersonal skills
• Attendance and punctuality is essential for success in this position
• Contact your HR team for the position’s Physical Demands Analysis

This job description is not an all-inclusive list of duties and responsibilities. Camden may add or change responsibilities in order to meet business and organizational needs. Employees must meet qualification standards that are job-related and consistent with business necessity and must be able to perform the essential functions of the position, with or without reasonable accommodations.