Position: Assistant Maintenance / Make Ready Technician - Multifamily
Location: On-Site
Reports To: Property Manager
Industry: Multifamily Property Management
Job Type: Full-Time | Must be available for occasional weekend needs
SunRidge Management Group is a trusted name in multifamily property management with a strong track record of success and over 35 years of experience managing apartment communities across the country. From affordable housing to luxury lease-ups, we pride ourselves on delivering exceptional service, operational excellence, and a people-first culture. SunRidge Management Group is an equal-opportunity employer that promotes a drug-free workplace.
We believe our people are our greatest strength. That’s why we foster a collaborative, ethical, and resident-focused culture where every team member plays a vital role in our continued success.
Position Summary
The Assistant Maintenance / Make Ready Technician is responsible for assisting with upholding the physical integrity of the community by ensuring a clean, safe, and well-maintained living environment for residents, visitors, and staff. This role plays a key part in preserving property value and enhancing resident satisfaction. The Assistant Maintenance / Make Ready Technician is expected to proactively anticipate, identify, and resolve issues related to the property, under the supervision of the Lead Maintenance Technician.
This role also involves training and mentoring this role involves training and mentoring all maintenance personnel to provide strong operational support and ensure consistent, high-quality service delivery.
Key Responsibilities
- Operational Oversight: Conduct all duties in compliance with company policies and procedures, as well as applicable federal, state, and local laws (e.g., OSHA, ADA, Fair Housing)
- Inspect vacated apartments and complete detailed checklists to assess make-ready needs; promptly communicate required services to the Senior Maintenance Technician and Property Manager
- Assist with cleaning and trash-out of units, including removal of heavy or bulky items when necessary
- Maintain cleanliness of community grounds and deliver notices to residents as needed
Leadership & Training- Complete all required Grace Hill training courses by specified deadlines
- Understand that eligibility for commissions or bonuses is contingent upon timely course completion
- Participate in ongoing skill development as directed by management
- Support safety training efforts and adhere to "safety first" practices at all times
Maintenance Coordination- Perform general maintenance tasks to prepare apartments for new residents, including:
- Replacing or repairing lights, locks, faucets, appliances, doors, blinds, fans, windows, and shelving
- Patching and painting walls, inspecting tiles, changing A/C filters, and operating carpet cleaning equipment
- Changing locks and mailbox locks as needed; making new keys upon request
- Assist with appliance repairs, replacements, and transfers to or from units
- Transport paint and equipment from storage areas and assist with painting and minor exterior maintenance
- Respond to service support needs from the maintenance team when requested
Resident Relations- Ensure all apartments are restored to “market ready” condition in a timely manner to support resident move-in schedules
- Provide a clean, functional, and welcoming living space for new residents upon move-in
- Deliver resident notices as needed, maintaining a professional and respectful demeanor
- Support the property team by promoting a safe, clean, and well-maintained community environment
Compliance & Reporting- Document all inspections, repairs, and maintenance tasks completed during the make-ready process
- Report supply and material needs to the Property Manager and/or Senior Maintenance Technician
- Ensure all work is performed in alignment with safety regulations and property standards
- Complete other tasks as assigned by management to support the overall success of the property
Qualifications- Must meet all physical requirements of the position and be able to follow directions effectively
- Work schedule is typically 40 hours per week, from 8:30 a.m. to 5:30 p.m., Monday through Friday; however, the weekly schedule may vary as business needs require
- Scheduled on-call work may be necessary
- Must wear a back-support belt and gloves as dictated by specific tasks to ensure safety
- Required to wear appropriate footwear, such as non-flat-bottom shoes; flat-bottom sneakers are not permitted
Work EnvironmentWork is performed primarily indoors (66% to 100% of the time), with occasional outdoor tasks as needed. During the course of assigned duties, there may be exposure to cleaning solvents, paint fumes, and adhesives. The role requires the ability to work in tight or awkward spaces to access hard-to-reach areas, and tasks may occasionally involve physical strain or repetitive motions in confined environments.