Assistant Lead

Life Time Inc.; Charlotte (NC); On-site; USD 52,000 - 66,000; Full time

Job summary

Life Time Inc. in Charlotte, NC is seeking an Aquatics Assistant Manager to support the department manager in delivering safe, high‑quality aquatic programs including family swim, lessons and team activities.

You will lead and develop Aquatics Team Members, help manage department finances and ensure outstanding guest experiences through safety, service and program execution. This role requires a strong background in lifeguarding, coaching and customer service, plus relevant certifications; the

Qualifications

• Ability to supervise and develop Aquatics Team Members.
• Strong customer service and safety focus required.
• Experience in swim instruction/coaching and lifeguard duties.

Responsibilities

• Assist in casting, training and developing Aquatics Team Members.
• Help manage department finances to meet goals.
• Ensure a safe and friendly guest experience for members and guests.
• Respond to member inquiries professionally.

Skills

Team leadership

Customer service

Swim instruction

Lifeguard experience

Safety compliance

Education

Some College experience

Job description

Position Summary

As the Aquatics Assistant Manager, you will help the Manager to oversee all programs in the Department. The programs include Family Swim hours, Swim Lessons, Swim Team, Masters Swim and more. You will ensure the department is safe and successful in operations and finances. You will manage all team members in the department.

Job Duties and Responsibilities

• Helps to cast, train and develop all Aquatics Team Members
• Helps to manage the financials of the Aquatics business to meet or exceed department goals
• Ensures Aquatics Team Members offers a safe and friendly experience for our members and guests
• Responds to all member inquires in a professional way

Minimum Required Qualifications

• Ability to swim 300 yards/meters without stopping
• Ability to tread water for 1 minute
• Ability to swim, retrieve a 10 lb diving brick from the bottom of the pool and swim the brick to the top without stopping

Education:

• Some College experience

Years of Experience:

• 1 Year of Customer Service Experience
• 1 Year of supervisory/management experience
• 1 Year of swim instruction/coaching experience
• 2 Years of lifeguard experience

Licenses / Certifications / Registrations:

• StarGuard Elite Lifeguard, BLS CPR, and First Aid Certified (or bridge to StarGuard when current certification expires or within 1st year, whichever is first). For Canada, Lifesaving Society Lifeguard certification and Standard FA with CPR C.

Preferred Skills, Experience, and/or Qualifications:

• National Swimming Pool Foundation Certified Pool Operator: Pool and Hot Tub Association (PHTA) Certified Pool Operator

Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.