Assistant - Laboratory Phlebotomist PD Variable

Air Combat Effectiveness Consulting Group, LLC; Monterey Park (CA); On-site; USD 42,000 - 64,000; Full time

Job summary

Garfield Medical Center seeks an experienced Laboratory Technician to support phlebotomy, specimen processing, and lab operations. The role requires proficiency with LIS systems, strong organizational skills, and the ability to work both independently and as part of a team in a fast-paced clinical laboratory.

The ideal candidate has a minimum four years in a clinical lab, two years as a phlebotomist, and certification for venipuncture.

Qualifications

• High school education or its equivalent; AA or Bachelor's preferred.
• Two years of phlebotomy experience.
• Certified for venipuncture and skin puncture.
• Able to communicate well in English (written and verbal).
• Minimum of four years of experience in a clinical laboratory at a lead/ supervisor level or equivalent.
• At least two years LIS experience and computer proficiency.
• Good organizational skills and familiarity with automated instruments.

Responsibilities

• Verify patient identity (name and MRN) before specimen collection and testing.
• Greet patients courteously, introduce yourself, and address them by name.
• Explain procedures to patients prior to performing tests.
• Cleanse puncture sites thoroughly prior to venipuncture.
• Perform venipuncture/skin puncture accurately with minimal re-sticks.
• Label tubes accurately with time and initials; manage biohazard disposal of sharps.
• Maintain sanitary, organized work tray and ensure adequate supplies.
• Place and document test requisitions and coordinate with reference laboratories.
• Communicate concerns to appropriate personnel promptly and escalate as needed.
• Support co-workers with daily tasks and special projects; attend to STAT requests.
• Operate within HIPAA and hospital policies; ensure patient confidentiality.

Job description

Overview

Laboratory technicians are non-professional personnel with training in areas of the clinical laboratory useful to the overall efficiency and smooth operation of the laboratory. These areas include: phlebotomy, preparation of send out tests, answering the telephone, and assisting in the chemistry, hematology, and microbiology areas of the laboratory. The purpose of the job description is to provide information on how this useful assistance can be given. In order to qualify for this position, one must be able to work independently all the requirements as described for a Laboratory Assistant. This person should be versatile in all aspect of the laboratory as well as a team player to assist in not only performing, but coordinating the duties and responsibilities of the Laboratory Assistant in order to relieve the Clinical Laboratory Scientist the responsibilities of the phlebotomy and processing area, which includes the send out and microbiology set-ups. This person must have an extensive computer and LIS capability to manage and troubleshoot any problems in the processing area as well as the billing aspect. This person needs to be able to demonstrate proficiency in assisting and gaining the confidence of the Clinical Laboratory Scientist to perform the designated automated instruments.

Responsibilities

National Patient Safety Goal #1: Accurate Patient ID. Always verifies the name and MR number of the patient before collecting the specimen or performing the test.

Always greets patients in a courteous manner by introducing self and calling the patient by name.

Always explains to the patient the procedure they are about to do.

Thoroughly cleans the patient's skin in the area where the blood is to be drawn.

Always performs the venipuncture/skin puncture accurately with rarely a need to re-stick the patient.

National Patient Safety Goal #1: Accurate Patient ID. Always accurately labels the tube of blood and places the time and their initials on the label.

Always properly disposes of used sharps immediately after use.

Always maintains their tray in a sanitary manner and properly supplied condition at all times.

Always orders the correct test and completely and accurately completes the requisition for reference laboratories.

Always uses ethical judgment and technical skill within the policies and legal guidelines of the department and the Garfield Medical Center.

Always maintains adequate supplies.

Always communicates concerns and problems accurately to appropriate personnel in a timely manner.

Seeks guidance and direction, as necessary, for Performance of duties.

Responds to changes in scheduling in view of admissions, STATS, ER, OP, and timed testing.

Always attempts to understand patient needs and respond accordingly.

Always follows the proper procedure for blood culture collections.

Always notifies the nursing staff of a failure to collect a specimen.

Always rejects any samples that are inappropriate for testing and informs nursing of the proper steps for resolution of sample collection.

All communications regarding rejected samples, results called to the nurses, or tests being canceled are documented in the LIS.

Demonstrates a willingness to assist co-workers in the completion of daily tasks or special projects.

Always answers the telephone according to the Medical Center's policy. Answers in a clear, concise, and in a courteous manner with respect for confidentiality.

Always transfers telephone calls to proper personnel and relays proper messages; which includes, when necessary, the name and company of the person calling.

National Patient Safety Goal # 13 Encourage patient's involvement in their care as a patient safety strategy. Always greets patients in a courteous manner and responds to patients with concern and positive interpersonal skills.

Respects, at all times, the confidentiality of patient records and uses complete discretion when discussing patient matters.

Always uses available work time to complete all required tasks within established time frames or schedules.

Always completes special projects and assignments in an accurate, efficient, and thorough manner.

Always completes any work left from previous shift within a reasonable time to avoid delay of any patient treatment.

When shift is near completion, always ensures that specimens have been located and problems resolved.

Always accommodates and responds to STAT requests.

Organizes work so that in the time that is available all STATS and routine pick-ups can be accommodated.

Always checks outstanding orders in the LIS to ensure that all patients have had their blood drawn.

Uses order entry questions in the LIS to set up microbiology.

Returns promptly from errands, coffee breaks, and meals.

Always uses extra time efficiently and productively on other required duties or assists in other departments.

Always observes the hospital dress code and wears hospital identification badge at all times.

Maintains a neat, professional appearance at all times.

Has a complete understanding of the hospital fire and safety procedures.

Attends required in-service/orientation education programs and/or hospital meetings.

Always observes the hospital and department standard operating procedures in precautions for transmission of HIV and HBV and the handling and use of hazardous substances.

Always observes hospital policies.

Always maintains work area in an organized, clean and safe manner.

National Patient Safety Goal #7. Reduce the Risk of Health Care Associated Infections. Always wears required protective clothing.

National Patient Safety Goal #7. Reduce the Risk of Health Care Associated Infections. Always wears gloves when handling specimens.

Always properly disposes of sharps and glass.

Performs other duties as assigned.

Qualifications

• High school education or its equivalent experience (An AA or Bachelor's degree is preferred.)
• Two years of experience as a phlebotomist.
• Certified for venipuncture and skin puncture.
• Be able to communicate well in English both in writing and verbally.
• Minimum of four years of experience in a clinical laboratory with at least two years of experience as a Laboratory Technician a lead laboratory assistant, and or a Lab Assistant Supervisor, or show equivalent experience.
• Have at least two years of LIS experience and computer knowledge, or show proficiency.
• Have good organizational skills.
• Have some experience with the operation of any automated chemistry, hematology, or microbiology experience.