Assistant Installation Manager

Leafhome; Fairfield (OH); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

Industry-best compensation packages

Competitive health, dental, and vision

401k with company match

Paid time off including paid parental

Individualized career development

On-demand lunch program

Childcare assistance

Employee assistance programs

Employee discount marketplace

Employee Resource Groups

Job summary

Leaf Home in Fairfield, OH is seeking an Assistant Installation Manager to support daily operations of the installation department, including scheduling, inventory, and coordination with third-party installers. You will help recruit and train installers, manage job orders, ensure on-time execution, and collaborate with office teams while upholding safety standards.

This role offers competitive compensation with benefits and opportunities for career development within a growing company.

Qualifications

• Must hold a valid driver’s license.
• Experience in home improvement construction and/or residential installations.
• Ability to multitask and meet diverse stakeholder needs.
• Able to thrive in a fast-paced, team-driven environment.
• Detail-oriented with strong communication skills.
• Proficient with Microsoft Office Suite.
• Legally authorized to work in the United States without sponsorship.

Responsibilities

• Assist the Installation Manager in daily operations, scheduling, and inventory control.
• Recruit, onboard, and train third-party installers.
• Ensure daily installation schedule is met and entered into the operations app.
• Order products and manage stock for installations.
• Collaborate with office staff to ensure smooth workflow from schedule to completion.
• Follow safety policies and OHSA guidelines on job sites.

Skills

Home improvement experience

Multitasking

Team player

Detail oriented

Communication skills

Problem solving

Driver's license

Reliable transportation

Microsoft Office

Authorized to work in US

Education

High school diploma

Job description

Address 3795 Port Union Rd, Fairfield, OH 45014, USA

Compensation $55,000.00 - $60,000.00/year

Schedule Full time

Job Type Permanent

Description

Meet Leaf Home. We turn complex home improvement projects and endless to-dos into achievements. With more than 50% of homeowners worried about the cost and effort of home maintenance, we deliver remarkable, end-to-end experiences. And get the job done right, at every step. Bringing innovative products, the best people, and the highest standards to every project.

Trusted by more than 1 million homeowners across the US and Canada, we are America’s largest direct-to-consumer full-service provider of branded home services and products. Our products, including the patented LeafFilter gutter protection system, have earned numerous awards and recognition from Good Housekeeping, Qualified Remodeler, Angi, Consumer Reports, This Old House, and other consumer review platforms.

We are powered by extraordinary people. Our innovative products and reliable services are delivered with convenience, excellence, and quality through 250+ regional sales and installation offices and comprehensive field support offices in New York and Hudson, Ohio. We’re proud to say we’ve been consistently named one of the fastest-growing private companies by Inc. 5000 and recognized as a top employer nationally. The benefits of working at Leaf Home are wide-ranging and include:

• Industry-best compensation packages
• Competitive health, dental, and vision insurance
• 401k with company match
• Paid time off including paid parental leave
• Individualized career development programs
• On-demand lunch program
• Childcare assistance
• Employee assistance programs, including legal, financial planning, and counseling
• Employee discount marketplace
• Employee Resource Groups such as VetConnect, DEI Committee, Women’s Committee.

Position Summary

The Assistant Installation Manager is responsible for supporting the daily operations of the installation department. This may include assisting with daily inventory distribution and warehouse duties, installation production scheduling, pre-construction walkthroughs, service scheduling and follow-up, and third-party installer recruiting and training.

Essential Duties and Responsibilities

• Assist the Installation Manager in daily operations of the installation department including job production scheduling, warehouse and inventory distribution and counts, service scheduling and resolution, and pre-construction walkthroughs.
• Assist as needed with the recruitment, onboarding, and training of third-party independent installers.
• Work with the Installation Manager to ensure the daily installation schedule is attained.
• Accurately enter job orders into the operations app for scheduling, inventory, and job costing purposes.
• Order product based on job specs and products related to the installation process to maintain adequate stock and custom inventory.
• Work with the office administrative staff to ensure organized work and flow of jobs from schedule to installation completion.
• Perform administrative duties such as building job packets and solving funding issues.
• Assist third-party installation partners on job sites as needed with product staging and transport.
• Partner with Service and Sales Operations teams to proactively address customer issues and resolve on first service call.
• Work with the Field Trainer on individual performance, abilities, and capacities of the installers.
• Collaborate with all office and corporate functional teams to meet/exceed office and regional goals.
• May be responsible for the loading and unloading of trucks, inclusive of shipping and receiving, as well as checking merchandise depending on location.
• May be responsible for properly installation various company home solution products in customer’s homes based on volume and staffing.
• Follow established job site safety rules, OHSA guidelines, and company safety policies and procedures.
• Performs other duties as assigned by supervisor.

Experience and Minimum Qualifications

• High school diploma or equivalent.
• Experience in home improvement construction and/or residential installations such as walk-in tubs, windows, stairlifts, water filtration systems, gutter and gutter protection installation, kitchen refacing, etc.
• Ability to juggle various work activities and shift their attention from one task to another to meet the demands of different stakeholders without “dropping the ball.”
• Ability to thrive in a fast-paced, high-energy, team-oriented environment and have a “roll up your sleeves” and “win every day” mentality.
• Hold oneself accountable and responsible while being self-driven in accomplishing goals.
• Detail-oriented and can focus on task at hand by finding the most efficient and effective pathway to completion.
• Excellent verbal and written communication skills at all levels to communicate with internal and external stakeholders articulately.
• Ability to logically connect ideas, scrutinize and evaluate arguments, find inconsistencies and errors in work, solve complex problems, and engage in reflection.
• Ability to provide timely and empathetic service through all communication channels keeping peer and customer needs first.
• Must hold a valid driver’s license.
• Must have reliable transportation to/from job site to perform job duties.
• Must be comfortable ascending and descending ladders of varying heights to perform services.
• Proficiency using Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Project, and/or Access).
• Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).

Preferred Knowledge, Skills, Abilities or Certifications

• Experience in skilled trades such as plumbing, electric, carpentry, etc.

Travel Requirements

• Local travel required.

Overtime/Additional Hours Requirements

• Additional hours may be required (exempt positions).

Physical Requirements

• Field office/manufacturing/construction environment.
• Performs indoor work in a climate-controlled environment and performs work outside in varying temperatures and climates.
• Medium work. Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

Diversity and Inclusion Statement

Leaf Home is committed to creating a diverse environment and is proud to be an equal opportunity employer. We strive to create an environment that embraces differences and fosters inclusion.

Equal Opportunity Statement

Leaf Home will recruit, hire, train, and promote persons in all job titles without regard to race, color, ancestry, national origin, gender identity or expression, sexual orientation, marital status, religion, age, results of genetic testing, veteran status, or physical/mental disability (except where the disability prevents the individual from being able to perform the essential functions of the job and cannot be reasonably accommodated in full compliance with the law).