Assistant Housekeeping Manager - WorldMark St George Resort

Travel + Leisure Co.; Saint George (UT); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k with employer match

Wellness program

Job summary

Travel + Leisure Co. is seeking an Assistant Housekeeping Manager to support the Housekeeping Manager in operations, budget controls, and guest satisfaction. This role involves hiring, training, motivating and coaching housekeeping staff, while ensuring QA and safety standards are met and financial tracking is maintained.

You will assist with inventory, purchasing, and weekly/monthly reports, and help with daily unit inspections to uphold service excellence.

Qualifications

• Ability to coach, mentor, train and develop staff.
• 3 years related housekeeping experience.
• 2+ years supervisory experience preferred.
• 1-3 years hospitality customer service experience.

Responsibilities

• Assist with hiring, training, motivating, recognizing, coaching and developing Housekeeping associates.
• Hold staff accountable to the QA process and ensure compliance with QA, Loss Prevention and safety standards procedures.
• Manage inventory and purchasing; complete weekly and monthly cleans reports; track financials.
• Participate in daily operations including cleaning and inspecting units to maintain standards.

Skills

Staff development

Supervisory experience

Customer service

Hospitality knowledge

Job description

We Put the World on Vacation

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

How You’ll Shine:

The Assistant Housekeeping Manager supports the Housekeeping Manager in all operations of the Housekeeping Department while supporting budgetary controls; promoting the highest level of Guest and Owner satisfaction through housekeeping excellence, special projects and duties assigned.

This role will assist with hiring, training, motivating, recognizing, coaching and developing Housekeeping associates. The Assistant Housekeeping Manager role holds hourly staff accountable to the Quality Assurance (QA) process and ensures departmental compliance with Quality Assurance, Loss Prevention and safety standards procedures. This role is responsible for inventory, purchasing, completing weekly and monthly cleans report and assisting with tracking financials. When necessary, this individual participates in daily operations including cleaning and inspecting of units to maintain standards.

What You’ll Bring:

• Ability to coach, mentor, train and develop staff.
• 3 years related housekeeping experience.
• 2+ years supervisory experience preferred.
• 1-3 years hospitality customer service experience.

How You'll Be Rewarded:

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Certain benefits may be available to associates working fewer hours where required by applicable law. Travel + Leisure Co. benefits include:

Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.

• Medical
• Dental
• Vision
• Flexible spending accounts
• Life and accident coverage
• Disability
• Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
• Wish day paid time to volunteer at an approved organization of your choice
• 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
• Legal and identify theft plan
• Voluntary income protection benefits
• Wellness program (subject to provider availability)
• Employee Assistance Program

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to [e-mail], including the title and location of the position for which you are applying.