Assistant Head Teller- Tinley Park office

First Savings Bank of Hegewisch; Tinley Park (IL); On-site; USD 22,868 - 23,419; Full time

Job summary

First Savings Bank of Hegewisch is seeking an Assistant Head Teller for their Tinley Park office. The ideal candidate will be a high school graduate/GED with 12 months of retail banking supervisory experience. Responsibilities include overseeing Teller operations, ensuring customer satisfaction, and implementing policies. The role offers competitive pay at $16.60 to $17.00 per hour and opportunities for advancement in a rapidly growing community bank.

Qualifications

• High school graduate or equivalent required.
• 12 months of retail banking supervisory experience preferred.
• Excellent customer service skills required.

Responsibilities

• Implement policies and procedures for cashiering operations and customer service.
• Assist Head Teller with coordinating and directing the Teller staff.
• Handle complex transactions and oversee transaction balancing.

Skills

Retail banking supervisory experience

Customer service skills

Cash handling

Education

High School Diploma/GED

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Assistant Head Teller- Tinley Park office

Regular Full-Time Tellers Tinley Park, IL, US

12 days ago Requisition ID: 1297

Salary Range: $16.60 To $17.00 Hourly

ASSISTANT HEAD TELLER

Assistant Head Teller for a rapidly expanding community bank. Ideal candidate will be a high school graduate/GED with 12 months of retail banking supervisory experience. The company offers competitive pay and benefits as well as opportunity for advancement.

Job responsibilities:

• This position is responsible for implementing existing policies, procedures and systems involving cashiering operations, customer service functions and security procedures.
• Assists the Head Teller with coordinating, directing, assigning and evaluating work of Teller staff.
• Answers Teller questions, handles complex transactions and problems, and oversees balancing.
• Responsible for smooth flow of Teller lines, optimal window coverage, and general training and assisting with supervision of Teller staff.
• This position oversees provision of a full range of services to existing and prospective customers.
• Ensures customers are promptly and professionally served.
• This person handles difficult customer situations when needed.
• Acts as a Teller when necessary and actively cross sells Bank services.
• Keeps Head Teller and Branch Management informed of area activities.

Organizational responsibilities:

Follows established policies and procedures by monitoring and ensuring compliance with regulatory requirements, organizational standards and operational processes related to areas of responsibilities

Identifies areas of improvement and offers suggestions to improve efficiency and productivity

Keeps abreast of current changes in technology, processes and standards within the industry and areas of responsibility

Job type: Full Time

Qualifications: High School Diploma/GED

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.