Assistant Golf Professional & Operations Leader

Make Golf Your Career; Town of Oconomowoc (WI); On-site; USD 45,000 - 65,000; Full time

Job summary

Prestwick Golf Group seeks an Assistant Golf Professional to help manage the daily golf shop and operations at the club. You will work closely with the Director of Golf and General Manager to ensure top-tier service for members and guests.

The role requires 3–5 years in professional golf, supervisory experience, and PGA status in good standing. You will recruit, train, schedule staff, and contribute to budgeting, promotions, and tournament programs.

Qualifications

• Three to five years of professional golf experience in progressively responsible positions.
• Prior supervisory experience required.
• Registered PGA apprentice or current PGA Member in good standing.

Responsibilities

• Assist in management of employees, including recruiting, interviewing, hiring and training all golf shop and golf operations staff utilizing standard company procedures. Make staffing, disciplinary, and compensation recommendations to department head
• Assume management responsibility in the Golf Shop during peak periods ensuring service standards are maintained
• Assist with writing and conducting annual and semi-annual employee performance reviews and disciplinary actions. Assist with employee development and training plans and provides substantial input on employee's readiness for promotions, transfers or out-placement
• Assist Director of Golf with labor management and cost controls by planning for and scheduling labor to include Golf Shop and Outside Golf Staff as needed
• Oversee outside golf operations, ensuring that control of membership and guest services. Ensure set-up and maintenance of practice facility, course advisors, golf car maintenance, golf bag storage, and golf club repair activities. Work closely with the Outside Golf Staff and Club Administration to coordinate all golf related activities
• Promote golf by teaching and conducting player development programs (where applicable), and staffing club tournament events which are established by the Director of Golf and General Manager. Practice golf game and plays with members and guests as necessary
• Establish and administer the club tournament program. Assist in the development of promotional materials to communicate the programs to the members and guests as needed
• Depending on location, ensure that the locker room provides the highest level of service and cleanliness standards. Maintain and replenish supplies of towels and other personal hygiene amenities as necessary
• Assist the Director of Golf with the development of the golf operations budget, the annual golf shop operating budget, and manage respective line items in accordance with budgets while controlling general expenses for the entire golf operation
• Depending on location, may be responsible for preparation of monthly merchandise report from the month end reports. Check in merchandise and ensure storage areas and merchandise displays are orderly, at par stock inventory levels and meet operating standards
• Answer telephones clearly and concisely, to schedule future starting time reservations and communicate information in a pleasant and professional manner
• Manage pace of play
• Special projects or other duties as assigned

Skills

Supervisory experience

Golf operations knowledge

Staff management

Customer service

Education

PGA Apprentice/Member in good standing

Job description

Prestwick Golf Group seeks an Assistant Golf Professional to help manage the daily golf shop and operations at the club. You will work closely with the Director of Golf and General Manager to ensure top-tier service for members and guests.

The role requires 3–5 years in professional golf, supervisory experience, and PGA status in good standing. You will recruit, train, schedule staff, and contribute to budgeting, promotions, and tournament programs.