Assistant Golf Professional

Troon; Lehigh Acres (FL); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) matching

Paid time off

Job summary

Ibis Landing Golf Club in Lehigh Acres, FL, is seeking a full-time Assistant Golf Professional to contribute to a positive experience for members and guests while growing knowledge of golf club operations.

As an associate of Troon, you will support daily operations, assist with sales, merchandising, handicap management, and instruction, with responsibilities including POS work, tee sheets, and customer service.

Qualifications

• Associate's degree (AA) or six months to one year of related experience or training.
• Knowledge of Microsoft Office applications.
• Experience with computerized POS and tee time systems.

Responsibilities

• Assists in administering POS and tee time system revisions and needs for green fee and merchandise sales, coordinating with Accounting on policy updates.
• Reconciles daily tee sheets, check-ins, and payments from members/guests; resolves discrepancies in charges.
• Promotes all club golf activities.
• Creates lesson plans and provides individual and group instruction.
• Maintains a clean, well-stocked golf shop and assists with procurement and merchandising.
• Prepares for golf outings with scorecards, pairing sheets, and related materials.
• Monitors scores, reports handicapping to the USGA, and bills members.
• Follows opening and closing procedures and assists with associate training.
• Maintains safe work practices and regular attendance.
• Performs other duties as required.

Skills

English proficiency

Microsoft Office

POS systems

Tee time systems

Customer service

Education

AA degree

Job description

Ibis Landing Golf Club, located in Lehigh Acres, FL, is pleased to announce an excellent career opportunity for a full-time Assistant Golf Professional! We are seeking a motivated individual who is interested in contributing to a positive experience for our members and guests while continuing to grow their knowledge of golf club operations. As an associate of Troon, you will contribute to a global leader in golf and community management.

Pay

$20.00 per hour

General Purpose Summary

Assists in administering all daily operations, including, but not limited to: facilitating sales, assisting with merchandise, operating the POS system, managing handicap and tee sheet applications, and acting as a ranger, starter, guest relations, outside service, or golf shop shifts.

Key Responsibilities

• Assists in administering all point-of-sale application revisions and needs as they apply to green fee sales, merchandise sales, and member and guest billing. Coordinates with the Accounting Departments on all policy and procedure revisions, updates, and implementation.
• Reconciles daily tee sheets, performs check-in, and receives payments from members and guests. Resolves discrepancies related to duplicate charges, overpayment, or underpayment. Tracks all force posts and no-show charges as applicable.
• Promotes all club golf activities.
• Assists in the creation of lesson plans and provides both individual and group instruction.
• Maintains a clean, orderly, and well-stocked golf shop. Assists retail buyers with procurement and merchandising, and shop assistants with merchandising and sales.
• Prepares for all golf outings, including coordinating scorecards, cart labels, rules sheets, score sheets, format sheets, favors, pairing sheets, and hole assignments.
• Monitors all members' scores, reports handicapping to the USGA, and bills members.
• Follows established opening and closing procedures.
• Assists with associate training.
• Incorporates safe work practices in job performance.
• Maintains regular and reliable attendance.
• Performs other duties as required.

This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.

Knowledge/Skill

• Ability to read and speak English is required in order to perform the duties of the job (e.g., the associates are required to communicate with English-speaking customers or co-workers, and the manuals for the equipment that the associates may use are in English).
• Knowledge of Microsoft Office applications.
• Experience with computerized POS and tee time systems.

Education and Experience

• Associate's degree (AA); or six months to one year of related experience or training; or equivalent combination of education and experience.

Certificates/Licenses

• Current PGA/LPGA Membership.

Physical Requirements

• Regularly stands, walks, and sits.
• Occasionally climbs or balances, stoops, kneels, crawls, or crouches.
• Frequently uses hands and reaches with hands and arms.
• Frequently talks or hears and tastes or smells.
• Occasionally lifts up to 50 pounds.

Environment/Noise

• Occasionally works in wet or humid conditions (non-weather).
• Frequently works in outdoor weather conditions.
• Noise level is moderate.

Benefits & Other Compensation

This position includes eligibility for the following benefits, subject to applicable plan terms:

• Healthcare Benefits – Medical, Dental, and Vision coverage
• Retirement Benefits – 401(k) with employer match (19 years of age and older)
• Time Off – Paid time off (PTO) and leaves of absence, in accordance with applicable law and eligibility criteria

Eligibility for benefits and the specific terms, conditions, and offerings are governed by the applicable plan of documents and company policies, which may be amended at the Company’s discretion.

About Troon

Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world’s largest professional club management company, that specializes in services in golf, hospitality, and residential communities. With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality. Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous, Troon offers professionals the opportunity to grow and succeed within a globally respected organization. Learn more at www.troon.com.