Assistant GM, Licensed Cosmetologist — Color Bar Leader

Socotra, Inc.; Rancho Cucamonga (CA); On-site; USD 63,000 - 66,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Benefits

Paid Time Off

Company Paid Disability and Life Ins.

Mental Health Benefits via Talkspace

401k Participation

Learning and Education Programs

Hair color bar service discounts

Company Sponsored Events

Job summary

Madison Reed is seeking an Assistant General Manager, Licensed Cosmetologist for our California Hair Color Bar. You will lead a team including Shift Leads, Client Support Specialists, Colorists, and Assistant Colorists to deliver exceptional guest experiences while driving business performance.

The role requires weekend availability, strong leadership, and a passion for growth toward a General Manager position.

Qualifications

• Licensed Cosmetologist in the state you are applying
• Master Colorist with advanced color theory knowledge and application skills, 2+ years of salon and retail experience
• 1+ years supervising other team members and supporting inventory, training, labor management and achieving key operational and performance metrics
• Flexibility to relocate to other locations as business needs evolve.
• Proficient in proactive problem solving & troubleshooting
• Able to prioritize with a high attention to detail, identifying critical and less critical activities and tasks
• Experienced using current technology in a salon or retail environment
• Fluent in English

Responsibilities

• Demonstrate and develop leadership skills to provide a top tier employee and guest experience aligned with our values of Love, Joy, Trust, Courage and Responsibility. Perform and sell products and services, including consultations, color applications, shampoo and blowout services, and retail product recommendations
• Support localized marketing initiatives to build strong community relationships, promote the Madison Reed brand, and drive foot traffic.
• Lead by example through exhibiting sales and service behaviors in all interactions and communication with guests, including resolving guest service issues.
• Support all aspects of the business including but not limited to: Staffing, front of house operations, color and finishing services, back of house support to ensure adherence to all company standard operating procedures.
• Demonstrate mastery of all services provided at our Madison Reed Hair Color Bars. Step in as the acting Manager on Duty during the General Manager's absence, offering critical management support. This entails providing in-the-moment team guidance, remote assistance, and occasional on-site support at nearby locations, under the direction of the District Manager.
• Support the location through achieving monthly sales goals and other key performance indicators, including but not limited to: retail sales, services, memberships.
• Partners with the General Manager to ensure the Hair Color Bar consistently meets company standards for cleanliness, merchandising, and inventory.
• Develop mastery of all Madison Reed systems, policies, processes and procedures Coach team members to ensure the highest level of team culture, guest satisfaction, and Hair Color Bar performance through aligning individuals’ unique talents and abilities with the most relevant responsibilities.
• Manage employee schedules based on forecasts and business needs and in compliance with local labor laws, budgets and breaks and meals
• Supports recruiting, interviewing, onboarding, performance management, coaching, talent development and training of all team members.

Skills

Licensed Cosmetologist

Master Colorist

Team supervision

Weekend availability

English fluency

Job description

Madison Reed is seeking an Assistant General Manager, Licensed Cosmetologist for our California Hair Color Bar. You will lead a team including Shift Leads, Client Support Specialists, Colorists, and Assistant Colorists to deliver exceptional guest experiences while driving business performance.

The role requires weekend availability, strong leadership, and a passion for growth toward a General Manager position.