Assistant General Manager TB40579-Davis Street

tacobell; Scranton (Lackawanna County); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical, Dental, Vision Health Plan

401(k) Retirement Plan

Paid Time Off

Employee discounts

Job summary

TACO BELL in Scranton, PA is seeking a Restaurant Assistant Manager to support daily operations and drive high standards of food quality and guest service. You will lead shifts, supervise team members, and collaborate with the Restaurant General Manager to meet financial goals.

The role emphasizes frontline leadership, mentoring, and ensuring health and safety compliance while delivering fast, friendly service in a busy setting.

Qualifications

• Proven supervisory or assistant management experience in restaurants.
• Strong leadership and interpersonal skills.
• Knowledge of food safety regulations and practices.
• Ability to work flexible shifts including evenings, weekends, and holidays.
• Excellent organizational and time-management abilities.

Responsibilities

• Assist the restaurant general manager in overseeing daily operations, including opening/closing procedures, cash handling, and shift management.
• Monitor cleanliness, sanitation, and adherence to food safety regulations; ensure efficient resource use to maximize profitability.
• Supervise and train crew members and shift managers; schedule staffing to meet needs; conduct performance evaluations.
• Ensure exceptional customer service by addressing inquiries and resolving complaints; uphold brand standards and hospitality.
• Assist in managing restaurant finances, including sales and expenses; prepare reports on sales, inventory, and labor costs.
• Manage inventory levels and order supplies; ensure proper storage and freshness of food/bev products.
• Ensure compliance with health, safety, and sanitation regulations; conduct regular inspections and audits.
• Communicate with restaurant manager, staff, and corporate HQ; coordinate operations for seamless service.

Skills

Leadership

Team motivation

Customer service

Time management

Flexibility

Education

High school diploma

Hospitality degree (preferred)

Tools

POS systems

MS Office

Job description

Assistant Manager

Live MAS! - - Grow your Career at TACO BELL!

-TOP FRANCHISE- 3 Years Running - Entrepreneur

-100 Most Influential Companies- - Time

Join one of the hottest global brands - with a top Franchisee - HAZA BELL! HAZA BELL has a track record of guest satisfaction, team satisfaction - internal career growth that lets your talents shine!

• One of the largest US Taco Bell Restaurants - Growing Annually

Our Leaders teach - inspire their teams to deliver our flavorful products with fast - friendly service while guiding each associate on their Career Path. We do this by executing daily on detail - delivering excelling financial performance driven by guest satisfaction.

You support the Restaurant General Manager (RGM) by managing great work shifts and completing administrative duties. In the absence of the RGM, you provide the leadership necessary to make sure the restaurant consistently operates to Taco Bell standards. Key responsibilities include seeing that Team Members, Team Member Trainers, and Shift Leads complete all assigned duties and serve safe, quality food in a friendly manner. You also assist the RGM with facility maintenance, finding, hiring, and developing great Team Members and Shift Leads, and making sure health and safety standards are met.

Assistant Manager behaviors include:

• Solving customer complaints quickly and with a smile.
• Providing feedback to restaurant team members in a positive manner.
• Following cash, security, inventory, and labor policies and procedures.
• Reading and understanding reports and responding appropriately to solve problems.

HAZA Bell is an equal opportunity employer who may provide reasonable accommodation to enable individuals with disabilities to perform the essential functions of the job. Qualified applicants will receive consideration without regarding to age, race, color, religion, sex, sexual orientation, disability, or national origin. Must be eligible to work in this country.

Job Title: Restaurant Assistant Manager

Overview:

As a Restaurant Assistant Manager, you will play a key role in supporting the overall management and operations of the restaurant. Working closely with the restaurant general manager, you will help ensure the restaurant operates efficiently, maintains high standards of food quality and customer service, and meets financial goals.

Key Responsibilities:

Operational Leadership:

• Assist the restaurant general manager in overseeing daily operations, including opening and closing procedures, cash handling, and managing shifts.
• Monitor and maintain restaurant cleanliness, sanitation standards, and adherence to food safety regulations.
• Ensure efficient use of resources and equipment to maximize profitability and minimize waste.

Team Management and Development:

• Supervise and train restaurant crew members and shift managers, providing guidance, feedback, and coaching to enhance performance and foster a positive work environment.
• Assist in scheduling shifts and managing staffing levels to meet customer service and operational needs.
• Conduct performance evaluations and recommend disciplinary actions as needed in collaboration with the restaurant manager.

Customer Satisfaction:

• Ensure exceptional customer service by addressing customer inquiries, resolving complaints, and maintaining high standards of hospitality.
• Monitor service quality and ensure all team members uphold customer service standards and brand expectations.

Financial Management:

• Assist in managing restaurant finances, including monitoring sales and expenses, controlling costs, and achieving financial targets.
• Prepare and analyze financial reports, such as sales reports, inventory, and labor costs, to identify opportunities for improvement.

Inventory and Supply Chain Management:

• Manage inventory levels and order supplies to meet operational needs and minimize shortages.
• Ensure proper storage, rotation, and usage of food and beverage products to maintain quality and freshness.

Compliance and Safety:

• Ensure compliance with health, safety, and sanitation regulations, as well as company policies and procedures.
• Conduct regular inspections and audits to maintain restaurant cleanliness, safety, and operational standards.

Communication and Collaboration:

• Communicate effectively with the restaurant manager, staff members, and corporate headquarters to convey operational updates, performance metrics, and challenges.
• Collaborate with kitchen staff, servers, and support personnel to coordinate operations and deliver seamless service to customers.

Requirements:

• Proven experience in a supervisory or assistant management role within the restaurant industry, with a strong understanding of restaurant operations.
• Leadership and interpersonal skills, with the ability to motivate and inspire team members.
• Knowledge of food safety regulations and best practices in food handling.
• Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities.
• Flexibility to work various shifts, including evenings, weekends, and holidays as required.

Education and Certification:

• High school diploma or equivalent (required); college degree in Hospitality Management or related field (preferred).
• Certification in food safety (e.g., ServSafe) is advantageous.

Physical Requirements:

• Ability to stand, walk, and move around the restaurant environment for extended periods.
• Lift and carry objects weighing up to 25 pounds.
• Work in a fast-paced and sometimes stressful environment.

Benefits:

• Medical, Dental, Vision Health Plan options
• 401(k) Retirement Plan
• STD, LTD, and Life Insurance options
• Opportunities for career advancement within the restaurant management team.
• Employee discounts on meals and beverages.
• Training and development programs to enhance leadership and management skills.
• Paid Time Off in the First Year
• Monthly Performance Bonus
• Annual Awards for Top Performers

Conclusion:

As a Restaurant Assistant Manager, you play a crucial role in supporting the restaurant general manager in achieving operational excellence, maintaining high standards of customer service, and driving profitability. Your leadership, organizational skills, and commitment to excellence contribute to the overall success and growth of the restaurant.

Location:

733 Davis Street, Scranton, Pennsylvania 18505