Assistant General Manager - Retail C-Store - Gas/Convenience

Applegreen (US) Welcome Centers; Kennebunk (ME); Presencial; USD 52 000 - 74 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Flexible Schedules

Medical/Dental/Vision Insurance

Paid Time Off

401 (k) with Company Match

Earned Wage Access – Pay on Demand

Education Assistance

Employee Referral Bonus

Meal Discount

Pet Insurance

Resumo da oferta

Applegreen USA is seeking an Assistant General Manager to support the General Manager in daily operations of our travel plaza in Kennebunk, ME. The role offers an entry‑level management path with a focus on leadership, customer service, and brand standards.

You will supervise staff, coach shift supervisors, and help drive sales while maintaining optimal guest experiences and adherence to safety and company policies.

Qualificações

• Leadership and management skills to guide a team.
• Excellent customer service and positive attitude.
• Strong verbal and written communication with business sense.
• 2+ years of quick service restaurant or similar management experience.
• Flexible schedule and ability to lift over 30 lbs.
• Basic food safety understanding.

Responsabilidades

• Deliver performance feedback, set goals, foster teamwork, and communicate objectives.
• Supervise non-management staff, assign work, and coach shift supervisors.
• Step in for the general manager when needed to ensure smooth operations.
• Motivate staff and maintain high morale during busy periods.
• Maintain brand standards and ensure restaurant cleanliness and presentation.
• Ensure cash handling accuracy and inventory checks are performed regularly.

Conhecimentos

Leadership

Customer Service

Communication

Team Motivation

Business Acumen

Flexibility

Staff Training

Descrição da oferta de emprego

What We Do

At Applegreen, we

Assistant General Manager

What We Do

At Applegreen, we Refresh Travelers on their Journey … Applegreen USA operates over 80 travel plazas across the Northeast and Midwest that provide convenience, comfort, retail, and an extensive range of delicious food options such as Auntie Anne’s, Burger King, Chick-fil-A, Cinnabon, Dunkin Donuts, Panda Express, Panera, Popeyes, Pret, Shake Shack, Starbucks, and many more.

Our Core Values

Our Core Values are what we stand for. They guide and motivate our attitudes and behaviors to our customers, our suppliers, our business partners, and each other.

• Our customers and communities are at the heart of everything we do.
• We value and develop our people.
• We are driven by pace, passion and performance.
• We seek opportunities and embrace change.

Benefits

• Flexible Schedules
• Medical/Dental/Vision Insurance
• Paid Time Off
• 401 (k) with Company Match
• Earned Wage Access – Pay on Demand
• Education Assistance
• Employee Referral Bonus
• Meal Discount
• Pet Insurance

What You’ll Do

The Assistant General Manager helps the General Manager to ensure that day-to-day business operations run smoothly. This position provides an opportunity for entry-level managers to learn important management skills and practice judgment and discretion skills.

Role Priorities And Responsibilities

• Responsible for confidently delivering performance feedback, set goals, foster teamwork, and clearly communicate business objectives.
• Ensure the day-to-day supervision of non-management associates, assigning specified work, focusing on store level operation performance, coaching, and developing shifts supervisors.
• Must be able to competently perform duties in the absence of the general manager.
• Motivate and positively influence staff, especially during times of low morale.
• Strong Leadership and organizational skills
• Addressing issues in a timely fashionEnsuring company policies and procedures are followed.
• Maintains an awareness of all applicable brand standards and all procedures and protocols to maximize brand/landlord/labor relations.
• Ensures that the restaurant always looks clean, inviting, and adheres to brand standards.
• Ensures cash management is accurate and processed daily, reports are delivered as per company directives.
• Address customer needs and resolve issues, ensuring positive and long-term customer relationships.
• Ensures inventory data is correct by performing spot inventory counts and checks.

Skills, Experience And Educational Requirements

• Passionate about helping people learn and grow the business.
• Strong leadership and management skills with proven ability to motivate and inspire a team.
• Excellent customer service abilities and positive attitude
• Excellent verbal and communication skills with a sharp business acumen
• 2* Years experience in quick service restaurant or similar management operations
• Flexible and open work schedule
• Basic food safety understanding and practice.
• Ability and willingness to lift/push objects weighing over 30 Lbs.

This is not an exhaustive list of all functions that may be required to perform, and the employee may be required to perform additional functions. Additionally, the job responsibilities may change at any time as necessitated by business demands.

Equal Opportunity Employer (EOE), Minority/Female/Disabled/Veteran (M/F/D/V), and Drug Free Workplace (DFW).