Assistant General Manager (Proper Brands)

Vireo Health, Inc.; Crestwood (MO); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Retirement savings plan

Paid time off

Holiday pay

Employee Assistance Program (EAP)

Employee discount program

Paid parental leave

Job summary

Proper is seeking an Assistant General Manager for its Crestwood, MO dispensary. The role supports daily operations, regulatory compliance, and profitability while serving patients with care.

You will lead a team of Patient Care Specialists, manage schedules, inventory, and vendor relations, and uphold Proper Cannabis’s mission and standards. Prior leadership and retail experience are required.

Qualifications

• Knowledge of Missouri cannabis laws and local regulations.
• Ability to obtain a Missouri Agent ID.
• Must be 21 years or older with a valid driver's license.
• Clear MV record and adherence to MV requirements.
• Proven leadership and team management abilities.
• Strong written and verbal communication; detail oriented.
• Understanding of strains, products, and industry trends.

Responsibilities

• Assist the General Manager in day‑to‑day dispensary operations.
• Collaborate to implement best practices, policies, and procedures.
• Ensure financial and operational goals are met with staff support.
• Maintain accurate reports for inventory, purchasing, and audits.
• Oversee safety protocols and regulatory compliance.
• Create weekly staff schedules and manage patient relations.

Skills

Strong leadership

Excellent communication

Organizational skills

Adaptability

Team management

Customer relations

Education

Bachelor's degree in Business or related field

Tools

POS system

Job description

At Proper, we have a team of extremely talented & capable individuals with a wide variety of backgrounds and skill sets. We are excited to share an opportunity to fill the role of Assistant General Managerat our Crestwood, MOlocation. This is a full-time, non-exempt position. This position is open to our internal employees. Please note that prior leadership and retail experience is required.

The Assistant General Manager is responsible for assisting the General Manager in overseeing the daily operations of the dispensary in compliance with state and local rules and regulations, as well as the overall profitability of the dispensary. This position handles the needs of all patients, and also develops and manages a team of Patient Care Specialists with a passion for medical cannabis. This position is responsible for upholding Proper Cannabis’s mission, vision, goals, and objectives.

Responsibilities:

Assists the General Manager in the day-to-day operations of the dispensary location. This work may include but is not limited to:

• Collaborating with the Store Manager to implement and manage company and dispensary best practices, policies, and procedures;
• Partnering with the store manager to ensure that all financial and operational goals are achieved and supported by the staff;
• Ensuring that all management, inventory, purchasing, and financial reports are up to date, accurate and readily accessible;
• Assisting with all POS, inventory, and security system audits to ensure the dispensary is in full compliance with state regulations;
• Performing daily counts of all cannabis and cannabis related products in the dispensary;
• Assisting in the oversight of the dispensary’s compliance with local and state regulations;
• Receiving orders and deliveries and recording quantities and timing;
• Ensuring all safety protocols and procedures are followed by all team members and patients;
• Maintaining in-depth knowledge of all store vendors, products, strains, and industry trends;
• Creating weekly schedules;
• Assists in the oversight of customer relations and patient care;
• Assists in the management the dispensary team, including patient care specialists (budtenders);
• Serving as a role model and resource for dispensary staff concerning products and services, policies, procedures, industry news and changes in regulations;

The following education, skills and experience are required for this role:

• Comprehensive knowledge and understanding of Missouri and local cannabis laws;
• Ability to obtain a Missouri Agent ID;
• Must be 21 years of age or older;
• Valid Driver’s License & Clear MV report based on company MV requirements;
• Strong leadership and team management skills;
• Ability to quickly adapt in a fast-paced, changing, and challenging environment;
• Excellent communication skills, both written and verbal;
• Strong organizational skills and attention to detail;
• Thorough understanding of the medicinal implications and effects of strains including Sativa, Indica, and Hybrids.

The following education, skills and experience are preferred for this role:

• 3+ years in retail and guest services;
• 2+ years of experience in a management environment;
• Bachelor’s degree in Business or related field;
• 2+ years of cannabis retail experience.

Compensation:

$19/hr + Tips

Environment

This position requires the ability to reach, bend, stoop, sit, and stand, and carry and lift up to 30 lbs. The work environment is an environmentally controlled retail store. This position may require travel up to 10% of the time.

Benefits Package:

• Medical, dental, and vision insurance.
• Term life insurance coverage.
• Retirement savings plan.
• Paid time off.
• Holiday pay
• Employee Assistance Program (EAP) for counseling and support.
• Employee discount program.
• Paid parental leave.

Disclaimer:

The information provided in this job advertisement is intended to describe the general nature and level of work performed by employees in this role. It is not an exhaustive list of all responsibilities, duties, and qualifications required for the position. Management reserves the right to modify, add, or remove job duties as necessary. The organization is an equal opportunity employer and does not discriminate based on race, color, religion, sex, gender, gender identity, national origin, disability status, age, sexual orientation, or any other characteristic protected by law.