Assistant General Manager - Perkins Restaurant and Bakery

Perkins Restaurant & Bakery; Carrollton (TX); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Training & development

Job summary

Perkins Restaurant & Bakery is seeking a General Manager to partner with the GM in guiding daily restaurant operations and driving sales and profit goals. You will lead staff to deliver exceptional guest experiences and enforce company policies and standards.

The role requires overseeing menu execution, safety compliance, staffing, training, and performance reviews while maintaining a high-energy, guest-centric work environment and strong financial controls.

Qualifications

• High school diploma required; college preferred.
• Minimum 2+ years of managerial experience in food service.
• Ability to manage operations, staff and guest satisfaction.
• Knowledge of health and safety standards and compliance.

Responsibilities

• Assist the GM in planning and analyzing administration and operations manpower.
• Ensure menu items are prepared, portioned and presented properly per procedures and health regulations.
• Possibly perform any function in the restaurant as needed.
• Maintain productivity and service standards with trained staff.
• Oversee facility and equipment maintenance, energy conservation and safety compliance.
• Manage inventory, ordering, and yield to meet company guidelines.
• Lead staffing, training, and performance reviews; consider salary adjustments.

Skills

Leadership

People management

Guest satisfaction

Time management

Communication

Operational excellence

Education

High school diploma

Some college or degree preferred

Job description

Benefits

• 401(k)
• Bonus based on performance
• Training & development

At Perkins Restaurant & Bakery our employees are part of the Perkins extended family and the families we serve. And you'll be responsible for making special days memorable and everyday meals something extraordinary. At Perkins where we've experienced years of success through ensuring 100% guest satisfaction on every visit.

SUMMARY OF POSITION

Assists the General Manager in restaurant operations and in achieving planned sales and profit levels for the restaurant through the implementation, management, and enforcement of company policies, procedures, programs, and performance standards. Provide direction for restaurant staff to ensure maximum guest satisfaction, ensuring execution of all employee duties to guarantee maximum guest satisfaction and a quality work environment.

REPORTING RELATIONSHIPS

• Reports: Directly to General Manager
• Internal: Extensive contacts with all levels of store personnel
• External: Extensive contacts include guests, distributors, repair technicians, salespersons, and community organizations and schools

LEADERSHIP ABILITIES

• Demonstrates principles actions, uses sound judgment and follow through on commitments.
• Anticipates problems and issues and makes timely and sound decisions.
• Demonstrates a passion and working knowledge of food.
• Leads by example and maintains a guest first focus.
• Sets and shares goals with team, monitors and tracks progress of goals.
• Directly and honestly addresses issues and resolves conflicts and seeks opportunities for improvement.
• Clarifies roles, responsibilities, priorities and expectations.

POSITION ACTIVITIES AND TASKS

• Assists the General Manager in planning and analyzing administration and operations manpower.
• Ensures that all menu items are prepared, portioned, and presented properly in a clean safe, and sanitary manner, according to all established procedures, performance standards, and local health department regulations.
• Required, under certain circumstances, to perform/assist all functions for all positions in the restaurant.
• Ensures the unit's compliance to productivity and service standards with a sufficient number of well-trained and productive employees.
• Ensures proper management of the facility and equipment through preventive
• Maintenance, energy conservation, repairs, security measures, and adherence to safety and sanitation requirements.
• Ensures that inventory levels for both food and non-food items are properly maintained in accordance with company guidelines through correct ordering procedures and efficient usage and yield application.
• Conducts employment activities to include staffing (hire/term responsibilities), training, and conducting performance reviews with all dining room personnel, as well as recommending salary increases and issuing employee work histories.
• Ensures accurate financial data to include: payroll, cash and receipts, productivity, food costs, and operating expenses. Responsible for all communications with regard to system breakdowns and deficiencies.
• Anticipates, identifies and corrects system breakdowns to achieve maximum guest satisfaction.
• Ensures the thorough training and development of non-exempt personnel directly supervised.

EDUCATION LEVEL REQUIRED

High school diploma; some college or degree preferred.

EXPERIENCE REQUIRED

2 years' managerial experience preferred, preferably in the food service industry

PHYSICAL REQUIREMENTS/ENVIRONMENT/WORKING CONDITIONS

• Extensive standing and walking for up to 8 hours
• Must be able to see at a distance (20) feet, at close range (12 inches), distinguish between shapes and utilize peripheral vision to avoid hazards.
• Must be able to communicate clearly
• Exposure to heat, steam, smoke, cold
• Reaching heights of approximately 6 feet and depts. of 2 1/2 - 3 feet.
• Must have high level of mobility/flexibility in space provided
• Must have time management skills
• Must be able to read, write and perform addition/subtraction calculations
• Must be able to control and utilize fingers to write, slice chop and operate equipment.
• Must be able to fit through openings 30" wide
• Must be able to work irregular hours under heavy pressure/stress during busy times
• Bending, reaching, walking
• Carrying trays of food products weighing about 50 pounds for distances up to 30 feet
• Lifting up to 50 pounds
• Exposure to dish and cleaning chemicals

Disclaimer

This position description in not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with job. It is intended, however, to be an accurate reflection of those principle job elements essential for making decisions related to job performance, employee development and compensation. As such, the incumbent may perform other duties and responsibilities as required.