Assistant General Manager: Member Experience & Ops

Fitness Ventures, LLC (Crunch Fitness); Fort Wayne (IN); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading fitness company is seeking an Assistant General Manager in Fort Wayne, Indiana. This role involves supporting the General Manager in overseeing facility operations and creating a welcoming environment for members. Responsibilities include managing staff, resolving customer complaints, and maintaining safety standards. Applicants must have a high school diploma and be at least 18 years old. The position promotes an inclusive workplace and considers all qualified individuals for employment.

Qualifications

• Must possess a high school diploma or equivalent.
• At least 18 years of age required.
• Eligible to work in the U.S. with necessary documents.

Responsibilities

• Assist the General Manager in promoting an inclusive environment.
• Lead, supervise and coordinate activities of team members.
• Handle customer complaints effectively.
• Support recruitment and training of new staff.
• Ensure facility maintenance and safety standards.

Skills

Leadership

Team Management

Conflict Resolution

Customer Service

Sales Motivation

Education

High School Diploma or equivalent (GED)

Job description

A leading fitness company is seeking an Assistant General Manager in Fort Wayne, Indiana. This role involves supporting the General Manager in overseeing facility operations and creating a welcoming environment for members. Responsibilities include managing staff, resolving customer complaints, and maintaining safety standards. Applicants must have a high school diploma and be at least 18 years old. The position promotes an inclusive workplace and considers all qualified individuals for employment.