Assistant General Manager — Lead Ops & Guest Experience

McDonald's Restaurants Limited; Williamsburg (IA); On-site; USD 52,000 - 62,000; Full time

Benefits offered by this job

Competitive pay

Employee discounts

Free meals

Paid vacation

Tuition reimbursement

Training and advancement

Weekly direct deposit

401k plan

Medical, dental, and vision

Job summary

McDonald’s is seeking an Assistant General Manager in Williamsburg, IA to lead daily restaurant operations, coach team members, and ensure guest satisfaction. Flexible scheduling and a role that values your contributions are highlighted.

You will oversee training, food safety, inventory, and service quality while partnering with the General Manager to drive performance. Benefits include competitive pay, paid vacation, tuition reimbursement, health plans, and 401(k).

Qualifications

• HSD or GED preferred.
• A passion for helping and serving others (customers and fellow team members).
• 1+ years’ experience leading, motivating and/or developing others OR US Military Service.
• A commitment to excellence and safety in the workplace.
• Strong customer service and support focus.
• The ability to communicate effectively and anticipate customer needs; and
• To provide solutions and make decisions in a fast-paced environment.

Responsibilities

• Lead important internal functions including Employee Training, Food Safety, and Inventory Management.
• Delegate tasks to team members and report back results.
• Directly support the General Manager to achieve restaurant performance and quality standards in three areas: Kitchen, People, and Service.
• Kitchen: Supervise food quality, safety, cost, and new menu items.
• People: Hire, train, and schedule restaurant staff to meet sales and profit goals.
• Service: Deliver a memorable guest experience by ensuring all staff is trained and organizing key service areas within the restaurant to provide the best service.
• Understand that teamwork is key: Partner with restaurant team to ensure safe and efficient operations of the restaurant.

Skills

Customer service

Communication

Decision making

Team leadership

Safety compliance

Education

High School Diploma or GED

Job description

McDonald’s is seeking an Assistant General Manager in Williamsburg, IA to lead daily restaurant operations, coach team members, and ensure guest satisfaction. Flexible scheduling and a role that values your contributions are highlighted.

You will oversee training, food safety, inventory, and service quality while partnering with the General Manager to drive performance. Benefits include competitive pay, paid vacation, tuition reimbursement, health plans, and 401(k).