Assistant General Manager (Hotel)

Lake Forest TownePlace Suites by Marriott; Lake Forest (CA); On-site; USD 70,000 - 76,000; Full time

Benefits offered by this job

Employee discounts

Daily pay

Medical insurance

Dental insurance

Vision insurance

401(k)

Profit sharing

Paid vacation

Job summary

Lake Forest TownePlace Suites by Marriott in Lake Forest, CA is seeking a hands-on Assistant General Manager to oversee daily hotel operations and guest satisfaction. You will lead a team, manage staffing and payroll, and ensure brand standards while driving revenue and performance.

The role emphasizes development of associates, strong leadership, and a proactive approach to guest experiences. Marriott experience is preferred.

Qualifications

• At least one year of hotel leadership experience.
• Experience with staffing, payroll, and labor management.
• Marriott brand experience strongly preferred.
• Flexible schedule including evenings, weekends, and holidays.
• Associates degree in Hospitality Management or related field preferred.

Responsibilities

• Lead daily hotel operations and maintain exceptional guest satisfaction.
• Supervise, coach, and develop associates to ensure outstanding service.
• Recruit, interview, onboard, train, and retain talented team members.
• Conduct brand-specific, operational, and safety training.
• Assist with scheduling, staffing, and payroll oversight.

Skills

Leadership

Guest service

Communications

Organizational skills

Problem-solving

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Management Lake Forest TownePlace Suites, Lake Forest, CA, US 2 Attachments

Salary Range: $70,304.00 To $76,000.00 Annually

TownePlace Suites by Marriott – Lake Forest, CA

$70,304–$76,000 annually (Based on Experience)
Bonus Potential Available

Ready to take the next step in your hospitality leadership career?

Are you a hands-on leader who thrives in a fast-paced environment? Do you enjoy developing high-performing teams, delivering exceptional guest experiences, and driving operational excellence? If so, Tharaldson Hospitality Management wants you!

At Tharaldson, our people are the heart of everything we do. We offer a supportive, professional environment where leaders are empowered to grow their careers. With 90 hotels nationwide and continued expansion planned over the next several years, there's no better time to join our team.

What We Offer

• Employee hotel discounts
• Daily Pay option
• Comprehensive benefits including Medical, Dental, Vision, 401(k), and Profit Sharing
• Paid Vacation

Position Summary

The Assistant General Manager partners with the General Manager to oversee the daily operations of the hotel while ensuring exceptional guest service, financial performance, and team engagement. This leader helps create an outstanding guest experience by supporting all hotel departments, developing associates, maintaining brand standards, and driving operational success.

• Assist in leading the daily operations of the hotel while maintaining exceptional guest satisfaction.
• Supervise, coach, and develop associates to ensure outstanding service and operational excellence.
• Recruit, interview, onboard, train, and retain talented team members.
• Conduct brand-specific, operational, and safety training.
• Assist with scheduling, staffing, labor management, and payroll oversight.
• Support performance management through coaching, evaluations, recognition, and corrective action when necessary.
• Ensure compliance with company policies, brand standards, safety procedures, and operating guidelines.
• Resolve guest concerns quickly and professionally to create memorable guest experiences.
• Maintain accurate operational, financial, and administrative records.
• Assist with cash management, billing, reporting, and daily hotel operations.
• Support local sales initiatives and marketing efforts to maximize occupancy and revenue.
• Foster teamwork and maintain a positive, service-focused culture.
• Serve as Manager on Duty and perform the responsibilities of the General Manager during their absence.
• Support all hotel departments as business needs require.
• Perform all other duties as assigned.

What We're Looking For

• One (1) year or more of hotel leadership experience preferred, ideally in a Select Service or Extended Stay environment.
• Previous Assistant General Manager, Operations Manager, or Front Office Manager experience preferred.
• Marriott brand experience strongly preferred.
• Knowledge of hotel operations, scheduling, inventory management, ordering, and labor management.
• Strong leadership, communication, problem-solving, and organizational skills.
• Passion for delivering exceptional guest service and developing successful teams.
• Valid driver's license.
• Flexible schedule, including evenings, weekends, and holidays as business demands.
• Associate degree in Hospitality Management, Business, or a related field preferred, or an equivalent combination of education and experience.

Why Join Tharaldson?

At Tharaldson Hospitality Management, we believe great leaders create great guest experiences. If you're ready to advance your hospitality career with a growing company that values teamwork, promotes from within, and invests in its people, we'd love to meet you!

Equal Opportunity Employer: Tharaldson Hospitality Management is an Equal Opportunity Employer and considers all qualified applicants without regard to any protected status under federal, state, or local law.

Reasonable Accommodations: Reasonable accommodations are available for qualified individuals with disabilities throughout the application and employment process. Please contact Human Resources if you need an accommodation.