Assistant General Manager - Full Time

Gold's Gym - East Tennessee LLC; Richmond (VA); On-site; USD 25,000 - 50,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time off

Gym membership for employees and their partners

25% discount on all retail products

Job summary

A recognized fitness company in Richmond is seeking an Assistant General Manager to support the General Manager in overseeing gym operations. This full-time role requires experience in customer service and sales, alongside the ability to manage staff and handle guest issues. The ideal candidate will have a high school diploma and current CPR certification. The position offers a salary range of $25,000 to $50,000, benefits including health insurance, and a gym membership for employees.

Qualifications

• Experience in a customer service and sales role.
• Current CPR Certification or ability to obtain within 30 days of employment.

Responsibilities

• Assist the General Manager in the gym's overall operation.
• Promote membership sales and assist with retention efforts.
• Manage employee and member issues in the absence of the General Manager.

Skills

Customer service

Sales

Team management

Communication

Education

High school diploma or equivalent

Associates or Bachelor’s degree in business

Job description

Assistant General Manager - Full Time White Oak Richmond

Future Opening: Assistant General Manager - Full Time

Full Time • White Oak Richmond

Today Gold’s Gym is the most recognized name in fitness serving more than 3 million members in 38 states and 28 countries around the world. Always at the forefront of the fitness revolution, Gold’s Gym has continually evolved its profile by equipping gyms with the best amenities, the latest in cardio and strength training equipment and functional training areas as well as the most dynamic group exercise programs including Zumba, yoga, group cycling, mixed martial arts, muscle endurance training, and Pilates. We also offer signature classes which include GRIT, P90X, and RIP 60.

Gold’s Gym is growing and looking for an Assistant General Manager to help us redefine strength. We’ll challenge your skills, talents and abilities and reward your every success. Ask yourself if you have what it takes. Become an active participant in our growth and you’ll share in the rewards for your efforts.

ASSISTANT GENERAL MANAGER

The Assistant General Manager is responsible for assisting the General Manager in the overall operation of the gym and for selling gym memberships.

Essential Functions

• Promotes membership sales and assists with retention efforts of members.
• Ensures that each guest receives outstanding guest service by providing a guest-friendly environment, including greeting and acknowledging every guest and by maintaining outstanding standards, solid promotional knowledge and all other components of guest services.
• Recruits, trains, develops and communicates with all staff as well as assesses performance as needed under the direction of the General Manager.
• Maintains all merchandising standards, display presentations and signing standards and monitors inventory levels.
• Properly delegates, monitors and evaluates specifically assigned responsibilities of subordinate team members.
• Maintains adherence to all company policies and procedures.
• Manages employee issues and member issues in the absence of the General Manager.
• Performs any other duties as assigned by supervisor.

Position Type/Expected Hours of Work

This is a Full-Time, Non-Exempt position. Evenings and weekends required.

Required Education, Experience and Certifications

• High school diploma or equivalent.
• Experience in a customer service and sales role.
• Current CPR Certification or ability to obtain within 30 days of employment – company will provide this training if not already certified.

Preferred Education and Experience

• Fitness industry experience.
• Associates or Bachelor’s degree in business or related field.
• Supervisory experience of customer service and sales roles.
• Salary plus bonus/commission opportunities.
• Full-Time employees are eligible for benefits including medical, dental, vision, short term disability and life insurance.
• Paid time off for Full-Time employees.
• Full-Time employees are eligible to receive a gym membership for themselves and their spouse or domestic partner for the length of their employment.
• Discount (25%) on all retail products.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Compensation: $25,000 - $50,000

What started out in 1965 as a small gym in Venice Beach, California has since become the most well‑known and traditional fitness company in the world - - Gold's Gym. Over the last 55 years, Gold's Gym has developed into a global brand with over 600 locations spanning 6 continents. Bodybuilding greats such as Arnold Schwarzenegger, Lou Ferrigno and Franco Columbu worked out at the original Gold's Gym, which went on to become the most legendary gym in the world. In the fitness industry, the brand enjoys cult status and universal appeal with 96% aided brand awareness.

We attribute much of our success to our company culture. We're down-to-earth, reliable, and entrepreneurial - - but also enthusiastic, collaborative, and creative.

If this feels like you, we can't wait to get your application!