Assistant General Manager

107 Team Car Care East, LLC (US); Warrensburg (MO); Sur place; USD 38 000 - 43 000; Plein temps

Avantages offerts par ce poste

401K with match

Biweekly bonuses

Career advancement

DailyPay

Tools provided

Employee discount

Referral bonuses

Health insurance

PTO after 180 days

Uniforms provided

Résumé du poste

107 Team Car Care East, LLC (US) is seeking an Assistant General Manager in Warrensburg, MO. The AGM will work with the GM to drive revenue growth, improve guest experience, and lead a high-performance retail service team.

You will coach staff, manage daily operations, and ensure safety and quality standards while supporting budgeting and staff development.

Qualifications

• 1-3 years of retail management experience.
• Must have exceptional oral and written communication skills.
• Proven leader capable of inspiring diverse groups.
• Strong understanding of the retail industry.

Responsabilités

• Partner with the GM to drive revenue growth through guest counts and key sales metrics.
• Coach and deliver outstanding customer service to create a memorable guest experience.
• Lead by example to build team engagement and efficiency.
• Develop teammates through internal training and ongoing coaching.
• Ensure quality control and adherence to processes.

Connaissances

Leadership

Communication skills

Retail management

Guest first mindset

Business sense

Description du poste

Job Title: Assistant General Manager

Location: 400 N Maguire Street Warrensburg, MO 64093

Compensation: $18.50 - $20.50

Worker Type: Employee

Time Type: Full time

Job Description:

Embark on a rewarding career journey with us today as an Assistant General Manager!

FULL-SERVICE REWARDS:

• 401K plan w/ company match
• Biweekly Bonus Incentives
• Career advancement opportunities
• DailyPay
• Do not need to pay for tools
• Employee Discount
• Employee Referral Bonuses
• Fleet Referral Bonuses
• Medical/dental/vision insurance benefits
• PerkSpot Platform provides access to special employee discounts on a variety of products including travel, electronics, concerts, etc.
• PTO after 180 days
• Spot bonuses through our internal rewards program
• Uniforms paid for and laundered

GEAR UP FOR YOUR ROLE:

Step into the dynamic role of Assistant General Manager (AGM) and become a driving force within our service center's vibrant management team. As an AGM, you'll embrace a broader responsibility for ensuring consistent sales success and delivering unforgettable guest experiences every day.

HOW YOU WILL DRIVE SUCCESS:

• Working directly with the General Manager (GM), ensuring consistent revenue growth through growing guest count and lead measure performance such as core sales mix, MultiCare, and Core Plus.
• They will also coach and execute excellent customer service while creating an exceptional guest experience.
• Set a positive example as a leader while building team engagement and efficiency.
• They will be focusing on developing teammates by leveraging our internal training program and providing ongoing guidance, coaching, and direction.
• Ensure our quality control measures and processes are followed consistently
• Carry out other duties and projects necessary for the position, such as inventory, cash handling processes, guest issues, and concerns, and working with the District Manager (DM) on any critical initiatives
• Assist the General Manager (GM) with budgeting, sales forecasts, financial performance, expense controls, etc.
• Provide clear and detailed direction to the team consistently
• Ensure that the service center is clean, safe, and presentable per the Guide to Excellence (GTE)
• Provide guidance and mentoring to the automotive technicians and CSA's
• Perform opening and closing duties when the General Manager (GM) is off
• Assist the General Manager (GM) in building and maintaining an engaged workforce that reflects customer volume and the business need
• Leads daily team huddles and store meetings.
• Setting the direction for achieving the business goals
• Manages inventory and product order that meets the business need
• Adheres and holds others accountable to all rules and regulations that maintain a safe and productive work environment for teammates and guests
• Assist guests with their questions and needs. In-person, electronically, or via the telephone

UNDER THE HOOD – WHAT YOU’LL NEED:

• One to three years of retail management experience;
• Professional automotive experience is not required.
• Must have exceptional oral and written communication skills
• Is a proven leader that possesses the ability to inspire and motivate diverse groups of people
• Has sound business sense and a comprehensive understanding of the retail industry
• Can analyze, comprehend, and recommend financial objectives that help increase sales and service results
• Demonstrate a positive, helpful attitude as well as professional conduct and appearance always
• Enjoys and is energized by a fast-paced, flexible, high-performance retail environment
• Has a 'Guest First' mindset
• You must have the ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Must be able to stand on your feet on hard surfaces like concrete or metal
• Expect to work in an environment in which you frequently experience hot and cold temperatures, loud noises, and exhaust fumes
• Must be able to lift and move work-related items up to 50 pounds

Equal Employment Opportunity

We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At TCC, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best.

BUILD YOUR FUTURE WITH A JIFFY LUBE® CAREER