Assistant General Manager

Panera Bread; United States; On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Competitive pay

Quarterly bonuses

Free meals

Health, dental, vision, life insurance

401(k) with match

Vacation, sick time, holidays

Tuition discounts

Career advancement

Team member assistance program

Job summary

Panera Bread is seeking an Assistant General Manager to lead a bakery-cafe team, partner with the General Manager, and drive guest satisfaction and business results. You will hire, train, and develop staff while upholding Panera’s guidelines and ensuring a welcoming, efficient operation.

You will oversee scheduling, performance, and adherence to standards, contributing to a warm, productive culture and strong financial performance at your location.

Qualifications

• 1+ years of restaurant management experience preferred.
• ServSafe certification (or ability to achieve).
• Proven ability to drive positive results through strong business acumen.
• Flexible hours including nights and weekends in a fast-paced environment.

Responsibilities

• Lead the bakery-cafe team and partner with the General Manager to oversee operations.
• Plan and manage staffing, scheduling, and people development.
• Assist with hiring, onboarding, and training of new team members.
• Manage team performance to meet quality standards and guest service expectations.
• Build subject matter experts within the team and develop managers on Panera’s values and behaviors.
• Ensure guest satisfaction through quality food and service.
• Foster relationships to grow loyal guests and maintain company policies.

Skills

Restaurant management

Team leadership

Problem solving

Guest service

Communication

Education

ServSafe certification

Job description

Assistant General Manager

Lead with purpose. Grow with support. At Panera, our leaders are celebrated for bringing out the best in their teams. Enjoy great perks, a welcoming culture, and the opportunity to make a real impact—every day.

Get ready to rise and come join the fun where you will be a part of making the familiar fantastic! Because at Panera, the best thing of bread is sharing it!

What’s In It for You?

• Competitive pay & eligible for quarterly bonuses
• Free on-shift meals & unlimited fountain beverages
• Paid vacation, sick time, and holidays
• Medical, dental, vision, life insurance, pet insurance & 401(k) with match available
• Career advancement & leadership development opportunities
• Tuition discounts
• Perks & rewards for team members
• Team member assistance program
• And much, much more!

As an Assistant General Manager, you’ll lead an amazing team and a beloved neighborhood bakery‑cafe to sweet success! You’ll inspire and celebrate your team, partner with your General Manager in overseeing operations, delight guests every day, and grow the business- while taking ownership on hiring, training, and development at your location.

As Assistant General Manager Panera, Your Role Includes:

• Support your General Manager by making key decisions and problem solving.
• Plan and manage staffing needs, shift scheduling, people development, career development, and succession planning.
• Support the hiring, on-boarding, and training of new team members while motivating energizing, engaging, inspiring, and celebrating the entire team.
• Assist with managing team performance to ensure the bakery‑cafe’s goals, operational and quality standards, and extraordinary guest service expectations are met.
• Partner with the General Manager to create subject matter experts within your bakery‑cafe by developing managers on people’s processes and Panera’s Guiding Values & Behaviors.
• Work as a team to ensure every guest is delighted by the quality of our food, service, and our team.
• Build engaging relationships that lead to long‑term, loyal guests as part of the bakery‑cafe’s management team.
• Follow operational procedures designed to ensure your bakery‑cafe successfully executes all company strategies and initiatives.
• Ensure team members follow company policies and procedures and comply with all federal, state and local regulations.
• Maintain a healthy and safe workplace for your team that meets Panera’s health, food, safety, and company culture standards.
• Assist your General Manager in maintaining the bakery‑cafe’s overall costs and inventory.
• Help build our Culture of warmth, belonging, growth, and trust.

This Opportunity Is for You If:

• Minimum age: 18 years of age.
• 1+ years of restaurant management experience preferred.
• ServSafe certification (or ability to achieve).
• Proven ability to drive positive results through strong business acumen required.
• Proven availability to run great shifts while directing, motivating, coaching and developing others in a fast‑paced environment.
• This role requires flexible hours including nights and weekends in a fast‑paced environment with shifting priorities.
• Any job offer for this position is conditional upon the results of a background check.
• While performing this job, the Assistant General Manager role is regularly required to:
  • Ability to lift, carry, push, or pull objects 50 pounds.
  • Capability to stand and walk for up to 6 hours.
  • Must be able to clearly communicate and quickly understand guests and associates’ directions in a loud environment.
• Be an ambassador of our Guiding Values and Behaviors by making people smile, learning and growing together, finding solutions and taking initiative, working (and winning) as a team, having fun and celebrating success, and seeing the best in others!

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Equal Opportunity Employer: Disabled/Veterans

Competitive wage- $21.00-$24.50

The actual pay offered will be determined by multiple factors, including but not limited to the candidate’s relevant experience, job‑related knowledge, skills, and geographical location. Individual compensation decisions are dependent upon the facts and circumstances of each position and candidate.

600882 Richmond, VA - West Broad Street