Assistant General Manager

Renew Cannabis Co.; Sebastian (FL); On-site; USD 41,000 - 50,000; Full time

Job summary

Verano Holdings Corp. in Florida seeks an Assistant General Manager to help oversee personnel, inventory purchasing, tracking, and sales targets. This role also acts as the manager-on-duty in the GM's absence.

The position emphasizes inventory accuracy, staff coaching, and creating bi-weekly schedules while maintaining exceptional customer service for patients and customers in a retail cannabis environment.

Qualifications

• High school diploma or GED is required.
• Minimum 1 year as an assistant manager or higher.
• Ability to communicate effectively with staff and management.
• Flexibility for scheduling including weekends and holidays.
• Proven ability to manage teams effectively.
• Excellent customer service and communication skills.
• At least 21 years of age.

Responsibilities

• Support dispensary staff, inventory, and patient/customer relations.
• Interact with customers and patients to provide exceptional service.
• Respond to inquiries, feedback, and suggestions.
• Resolve in-store situations quickly and respectfully.
• Build bi-weekly schedules for staff.
• Act as a resource for staff on products, services, and regs.
• Coach and develop staff; delegate tasks to maintain compliance.
• Assist GM with communicating from the corporate team.
• Conduct interviews as directed by the GM.
• Provide training on POS System and State Inventory System.
• Oversee orders and deliveries to ensure accuracy and timeliness.
• Maintain company culture and record dispensary activity.

Skills

Leadership

Customer service

Communication

Staff development

Education

High school diploma or GED

Tools

POS System

State Inventory System

Job description

Job Summary

The Assistant General Manager is responsible for assisting in managing all personnel, inventory purchasing and tracking, sales goals and bonus targets, and act as the “manager-on-duty” in absence of the General Manager.

This role is expected to spend 25% of their time focused on inventory related activities and are held responsible for engaging in the activity of and maintaining accurate records for inventory.

*** Salary is $45,000.00 annually with a conditional quarterly bonus incentive. ***

Essential Duties and Responsibilities

• Responsible for supporting dispensary staff, inventory, and patient/customer relations.
• Interact with customers and patients and provide exceptional customer service.
• Respond to all customer and patient inquiries, feedback, and suggestions.
• Quickly and respectfully resolve any in-store situations that may arise.
• Build out bi-weekly work schedules for current and incoming staff.
• Regularly walk the floor and act as a resource for dispensary staff concerning products and services, industry news and changes in regulation.
• Coach and develop staff; Answer staff questions, concerns or suggestions.
• Delegate tasks to Cannabis Advisors to maintain regular compliance.
• Work closely with the General Manager to communicate information to dispensary staff from the corporate retail team.
• Conduct interviews at the direction of the General Manager.
• Provide regular training to staff members on the POS System and State Inventory System.
• Oversees orders and deliveries to ensure accurate order information and timeliness of deliveries.
• Maintain company culture and atmosphere within the facility.
• Keep record of all dispensary activity including cash, sales, vendors, and customer/patient information.
• Other duties as assigned.

Minimum Qualifications

• High school degree or general education degree (GED) is required.
• A minimum of 1 year as an assistant manager, or above, is required.
• Ability to work well with others and communicate effectively with staff and retail management.
• Flexibility to accommodate scheduling demands including some weekends, regularly scheduled shifts, and applicable holidays.
• Proven ability to manage teams effectively.
• Excellent communication and customer service skills.
• At least 21 years of age.

Physical and Mental Demands

While performing the duties of this job, the employee is frequently required to remain in a stationary position, move and/or position oneself, communicate, operate and/or prepare, place, position objects, tools, or controls. The employee must occasionally move packages weighing up to 50 lb. Able to stand up to 90% of the time. Specific hearing abilities required by this job include hearing in the normal audio range with or without correction. Specific vision abilities required by this job include close observation and the ability to adjust focus. The mental and physical requirements described here are representative of those that must be met by an individual, with or without reasonable accommodation, to successfully perform the essential functions of this position.

Working Environment

Work is performed in a retail environment. The noise level in the work environment is usually moderate. The work environment characteristics described here are representative of those an individual encounter while performing the essential functions of this position.

We are proud to be an equal opportunity employer. We place priority in an environment of inclusion, diversity and social justice and are committed to securing a better, brighter way forward for our employees, our markets, and our communities.

Verano Holdings Corp. (CSE: VRNO) (OTCQX: VRNOF), one of the U.S. cannabis industry’s leading companiesbased on historical revenue, geographic scope and brand performance,isa vertically integrated, multi-state operator embracinga missionof saying Yes to plant progress and the bold exploration of cannabis. Verano offers a superior cannabis shopping experience in medical and adult use markets under the Zen Leaf™ and MÜV™ dispensary banners and produces a comprehensive suite of high-quality,regulatedcannabis products sold under its diverse portfolio of trusted consumer brands including Verano™, MÜV™, Savvy™, BITS™, Encore™, and Avexia™. Verano’s active operationsspan 13 U.S. states, comprised of 14 production facilities with over 1,000,000 square feet of cultivation capacity. Learn more at www.verano.com.