Assistant General Manager

Krystal Restaurants LLC; Saraland (AL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Flexible schedules

Health benefits

401k plan

Job summary

Krystal Restaurants LLC in Saraland, Alabama is seeking a dedicated management professional to lead restaurant operations. This role offers competitive pay and benefits, including health insurance and a 401k plan. You will foster team growth, ensure memorable guest experiences, and uphold brand standards.

The ideal candidate will have at least 1-2 years of management experience and the ability to work in a fast-paced environment. Join us to champion our values and create a thriving workplace culture.

Qualifications

• Minimum of 1-2 years management experience.
• Able to lift up to 50 pounds frequently.
• Available to work all shifts, weekends, and holidays.

Responsibilities

• Create a positive team environment and coach team members.
• Deliver exceptional guest experiences to enhance customer loyalty.
• Maintain restaurant safety and compliance with policies.

Skills

People leadership

Guest service

Effective communication

Problem resolution

Education

High school diploma or equivalent

Job description

Are you looking for a management position in the restaurant industry that can lead to a career? We offer COMPETITIVE STARTING PAY, FLEXIBLE SCHEDULES, HEALTH BENEFITS, and 401k. Are you dedicated and ambitious? Come work with us.

Essential Responsibilities

Develop People

Lives People First promise to welcome, include, grow and celebrate each team member and consistently exhibits PRIDE values (Promote teamwork, Respect everyone, Impress customers, Deliver Results and Exemplify Integrity).

• Creates a great energy in the restaurant and sets the team up for success
• Empowers the team through Yes I Can
• Communicates effectively and engages the team in regular huddles
• Coaches and motivates the Shift Leaders and crew members
• Recruits and develops top grade talent
• Demonstrates commitment to goals and inspires others to deliver excellent performance
• Recognizes the team with U-Rock and Fresh, Friendly and Fast recognition tools
• Serves those they lead through behaviors, actions and decisions

Create Great Guest Experiences

Creates a fresh, friendly and fast service experience so good that guests can’t wait to come back to Krystal.

• Serves as a role model to create memorable guest experiences
• Coaches WOW service and creates a welcoming work environment
• Takes actions to solve and celebrates guest feedback
• Regularly observes the team and operations from the guest perspective and celebrates or coaches accordingly

Brand Champion

Helps to bring the brand to life in the restaurant.

• Supports the Restaurant General Manager’s efforts in the community with local marketing and events
• Supports company-wide promotions, product launches and product samplings
• Helps the team execute local promotions

Business Planning

Maintains the balance between providing a high quality employee and guest experience, and achieving financial goals.

• Responsible for executing Krystal 9 operating systems
• Assists in developing sales forecast and schedules to ensure Quality, Service and Cleanliness will be met
• Monitors business: previous day numbers, schedules, cash shortage concerns, and HACCP Logs
• Reviews inventory efficiencies to create product (truck) orders
• Reviews inventory and evaluates food costs
• Controls food and equipment inventory, conducts daily and weekly inventory counts and keeps inventory records
• Implements and follows up on operations and financial action plans
• Analyzes sales and labor results throughout and after each shift
• Maintains Brand operating standards for product procedures, cleanliness standards and service expectations

Maintain Facility

Ensures the restaurant is a safe, sanitary and appealing place for everyone.

• Assists in the compliance with health, safety, cleanliness, security and fire policies, standards and regulations
• Helps to identify problems and conducts high-level troubleshooting for restaurant equipment

Required Knowledge, Skills And Abilities

• Excellent people leadership and guest service skills required
• Ability to work in a fast paced environment
• Ability to communicate effectively with guests, team members and Above Restaurant Leaders
• Ability to resolve issues in compliance with Krystal standards
• Available to work all shifts, weekends and holidays

Education And Experience

• Must have high school diploma or equivalent
• Minimum of 1-2 years management experience

Physical Demands

• Must be able to lift up to 50 pounds of force frequently to move objects
• Ability to carry products/boxes and miscellaneous items weighing no more than 50 pounds
• Consistently handles product preparation
• Ability to kneel and follow proper lifting procedures
• Consistently lifts for product preparation, stocking and inventory