Assistant General Manager - New Gym Opening!

EōS Fitness; San Tan Valley (AZ); On-site; USD 25,485 - 28,240; Full time

Benefits offered by this job

Free membership for you and one family member

Discounted personal training and merchandise

Employee referral program

Daily pay offered

Group health, dental, vision benefits

401(k) with company matching

Job summary

EōS Fitness is looking for an Assistant General Manager in San Tan Valley, AZ, responsible for supporting the sales team and handling day-to-day tasks. This role emphasizes building connections with members and achieving sales goals for memberships and programs. Ideal candidates should have customer service and sales experience, excellent communication skills, and a strong interest in fitness. Benefits include a free membership and health benefits, with competitive pay between $18.50 to $20.50 per hour plus additional compensation opportunities.

Qualifications

• 2 years of customer service experience.
• 3–4 years of sales experience.
• 1 year of supervisory experience.
• Strong communication skills for interacting with employees, management, and vendors.
• Excellent relationship-building and influencing skills.

Responsibilities

• Ensure sales targets are met and manage the sales team effectively.
• Focus on selling memberships and fitness programs to meet sales goals.
• Oversee billing processes and monitor the sales process.
• Provide high-quality customer service and communicate effectively with staff.

Skills

Customer service experience

Sales experience

Supervisory experience

Communication skills

Relationship-building skills

Detail orientation

MS Office skills

Interest in the fitness industry

Job description

Overview

EōS Fitness is bold, upbeat, and motivating. Not only in our fitness routines, but in our work environment as well. Like our members, our employees know how to rise to a challenge and handle it head on. EōS Fitness' Core Purpose is to create loyal, lifelong fans and exercise practitioners. Our Core Values are: Take Personal Responsibility, Be Optimistic & Have Fun, Learn & Grow, Be A Team Player, and Fight Hard To Win.

Position Purpose

Our Assistant General Manager, reporting directly to the General Manager, is responsible for assisting with the Sales team as well as day‑to‑day tasks. The role focuses on creating connections with prospective members, facilitating their membership journey, and ensuring their success. This position remains flexible and adaptive to the evolving needs of the gym, with duties subject to change under management discretion.

Responsibilities

• Ensure sales targets are met, especially during weekends or when the General Manager is absent, by leading the team and driving sales initiatives.
• Focus on selling club memberships, individual memberships, fitness services, products, and programs to meet or exceed sales goals.
• Oversee billing processes for memberships, monitor the sales process, and ensure timely follow‑up with leads and prospects.
• Effectively communicate goals, expectations, and procedures to staff members.
• Supervise the maintenance and cleanliness of the facility, including equipment, locker rooms, and common areas.
• Ensure compliance with health and safety regulations, maintain appropriate certifications, and implement safety protocols.
• Provide high‑quality customer service by addressing member concerns, managing membership inquiries, and resolving issues promptly.
• Engage with members in a friendly and approachable manner, actively listening to their needs and delivering clear and helpful responses.
• In the event of emergencies or unexpected disruptions, communicate calmly and clearly with staff and members to ensure safety and well‑being.

Qualifications

• 2 years of customer service experience.
• 3–4 years of sales experience.
• 1 year of supervisory experience.
• Strong communication skills, both verbal and written, for interacting with employees, management, and vendors.
• Excellent relationship‑building and influencing skills with people at all levels and in all functions.
• Strong detail orientation; systematic and thorough approach to problem‑solving; good time‑management, organizational, and record‑keeping skills.
• Excellent MS Office skills.
• Prior experience or strong interest in the fitness industry is a plus.
• Embraces the Core Values.

Requirements

• Must successfully pass a background check.
• CPR certification required within 30 days of hire.
• Ability to work in a gym setting; move about club floors and rooms; communicate with employees, members, and the public.
• Ability to bend routinely and repetitively to lift more than 40 lb.
• Ability to access and operate the company computer system, including preparing documents, entering data, and reading reports from a database or email system.

Compensation

Hourly Position – Additional Compensation Eligible: $18.50—$20.50 USD. Variable income opportunities including commission and bonus; post‑training increase.

Benefits

• A highly energetic and collaborative team.
• A management team that cares about your professional development.
• Free membership for you and one family member.
• Discounted personal training and merchandise, including supplements.
• Employee referral program.
• Daily pay offered – access your funds before payday.
• Competitive pay plus vacation, holiday, and sick pay.
• Group health, dental, vision, supplemental life, and employee assistance program.
• 401(k) with company matching.
• Personal education growth options with Sophia Learning.
• Benefits based on eligibility of tenure and full‑time vs. part‑time employment.

Equal Opportunity Employer

EōS Fitness is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender identity, sexual orientation, national origin, age, disability, or any other legally protected status.

EōS Fitness participates in the government eVerify program. For accessibility assistance, contact [e-mail] or call 949.309.4182.