Assistant General Manager

STK San Francisco; San Francisco (CA); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Bonus opportunities up to 15% of base

Medical, Dental, Vision Insurance

Life & Disability Insurance

401(k) Plan

Dining discounts or onsite meals

Career development & growth

Paid time off

Employee assistance program

Commuter benefits

Job summary

THE ONE GROUP is seeking an Assistant General Manager in San Francisco to oversee daily operations and drive financial performance while maintaining a high-energy Vibe Dining experience.

You will lead, educate, and mentor a diverse team to deliver unforgettable guest experiences, while coordinating with Marketing, Beverage, and Ops teams to maximize profitability and guest satisfaction on a dynamic, fast-paced schedule.

Qualifications

• Minimum of 4 years of leadership experience in high-volume, full-service restaurants (venues exceeding $7 million preferred).
• Proven ability to drive sales, manage budgets, and lead successful teams.
• Strong leadership, communication, and interpersonal skills.

Responsibilities

• Lead, mentor, and develop both managers and hourly staff to deliver exceptional guest service.
• Ensure service standards and high-energy experiences align with THE ONE GROUP brand identity.
• Oversee marketing strategies, risk management, and corporate mandates.
• Maintain daily reports and communicate key updates to the General Manager.
• Recruit top talent, interview and onboard management and hourly staff.
• Coach the team to foster productivity, morale, and a collaborative culture.

Skills

Leadership

Communication

Interpersonal skills

Operations leadership

Tools

MICROS

Aloha

OpenTable

Job description

• Opportunities for Merit-Based Raises & Performance Incentives – Rewarding dedication, skill, and excellence in the Vibe Dining Experience.
• Up to 15% of base salary in bonus opportunities
• Medical, Dental, and Vision Insurance
• Group Life and Disability Insurance
• Group Accident, Hospital Indemnity, and Critical Illness Insurance
• Traditional and Roth 401(k) Plan
• Employee Dining Discounts and/or Complimentary Onsite Meals
• Career Development & Limitless Growth Opportunities
• If you reside in Arizona, California, Colorado, Illinois, Massachusetts, Michigan, Minnesota, Nevada, New Jersey, New York, Oregon, or Washington, D.C., you are entitled to Paid Sick Time in accordance with state and local regulations.
• Paid Time Off
• Employee Assistance Program (EAP)
• Commuter and Dependent Care Benefits

What You'll Do

The Assistant General Manager is responsible for overseeing daily operations, driving financial performance, and maintaining a high-energy environment that aligns with THE ONE GROUP's signature Vibe Dining experience. This position involves leading, educating, and mentoring the team to ensure exceptional and unforgettable guest experiences.

Key Responsibilities

• Operations Leadership

• Manage, lead, and mentor both managers and hourly staff to maintain exceptional guest service
• Ensure service standards and high-energy guest experiences align with THE ONE GROUP's brand identity
• Oversee all business operations, including marketing strategies, risk management, and corporate mandates
• Maintain daily reports and communicate key updates to the General Manager

• Team Development & Staffing

• Analyze staffing needs and recruit top talent to build and maintain a high-performance team
• Interview, hire, and onboard management and hourly staff
• Coach and train the team to foster productivity, morale, and a collaborative work culture
• Conduct regular performance evaluations and ensure compliance with Performance Management guidelines

• Financial & Business Performance

• Monitor sales forecasts, labor costs, and operational expenses to maximize profitability
• Ensure compliance with budgeted revenues and operating cash flow (OCF) targets
• Review and act on monthly P&L reports and any variances
• Oversee the beverage program and collaborate with the Beverage Director to maintain quality and cost control
• Drive sales through networking, marketing initiatives, and guest engagement

• Marketing & Guest Relations

• Collaborate with the Marketing Team to develop new promotional ideas and initiatives
• Build and maintain relationships with regular guests, VIPs, and industry influencers
• Focus on guest engagement strategies to create a memorable dining experience

• Operations Leadership

  • Manage, lead, and mentor both managers and hourly staff to maintain exceptional guest service
  • Ensure service standards and high-energy guest experiences align with THE ONE GROUP's brand identity
  • Oversee all business operations, including marketing strategies, risk management, and corporate mandates
  • Maintain daily reports and communicate key updates to the General Manager

• Team Development & Staffing

  • Analyze staffing needs and recruit top talent to build and maintain a high-performance team
  • Interview, hire, and onboard management and hourly staff
  • Coach and train the team to foster productivity, morale, and a collaborative work culture
  • Conduct regular performance evaluations and ensure compliance with Performance Management guidelines

• Financial & Business Performance

  • Monitor sales forecasts, labor costs, and operational expenses to maximize profitability
  • Ensure compliance with budgeted revenues and operating cash flow (OCF) targets
  • Review and act on monthly P&L reports and any variances
  • Oversee the beverage program and collaborate with the Beverage Director to maintain quality and cost control
  • Drive sales through networking, marketing initiatives, and guest engagement

• Marketing & Guest Relations

  • Collaborate with the Marketing Team to develop new promotional ideas and initiatives
  • Build and maintain relationships with regular guests, VIPs, and industry influencers
  • Focus on guest engagement strategies to create a memorable dining experience

What We're Looking For

• Minimum of 4 years of leadership experience in high-volume, full-service restaurants (venues exceeding $7 million preferred)
• Proven ability to drive sales, manage budgets, and lead successful teams
• Strong leadership, communication, and interpersonal skills
• Excellent organizational and management abilities with attention to detail and delegation
• Proficiency with restaurant POS and back-of-house management systems (MICROS, Aloha, OpenTable, etc.)
• Ability to thrive in a fast-paced, high-energy restaurant environment and make strategic decisions

Why THE ONE GROUP is Your Next Career Move

This is more than a job—it’s a career opportunity with limitless potential in an expanding global brand. If you're ready to take the next step in your hospitality career, apply today and join us in delivering an unmatched dining experience!

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