Assistant General Manager

Swig; Princeton (TX); On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

Discounted Drinks & Cookies

Flexible hours

Growth opportunities

Company-wide competitions for prizes

Job summary

Swig in Princeton, Texas is seeking an Assistant Manager to oversee day-to-day restaurant operations, train staff, and ensure Swig’s high standards in both front-of-house and back-of-house. You’ll lead with positivity, manage scheduling and labor cost, handle guest feedback and reviews, and collaborate with the team to deliver a fast, friendly, memorable experience while supporting growth and safety.

Ideal candidates demonstrate leadership, strong communication, and a team-first mindset, with

Qualifications

• Leadership and customer service focus
• Strong communication skills, both verbal and written
• Collaborative and growth-oriented attitude
• Able to multitask in a fast-paced environment
• Food handler's permit and reliable transportation
• Regular, predictable attendance, 16+ years age requirement

Responsibilities

• Oversee day-to-day restaurant operations, ensuring standards in FOH and BOH
• Train, develop, mentor, and communicate with staff
• Act as primary contact for customer service and online reviews
• Drive sales growth and manage labor costs
• Monitor prep, stocking, and staging for efficiency
• Adjust staffing to ensure coverage and control costs
• Assist with weekly reports, inventory, and documentation
• Uphold company policies, maintain safety and cleanliness
• Complete store checklists and manage deposits
• Stock, prep, and rotate food, supplies, and chemicals
• Craft quality drinks and food following Swig procedures
• Communicate clearly with guests and teammates for a seamless experience
• Assist with to-go and delivery orders, ensuring accuracy
• Collaborate with team to meet goals and create welcoming atmosphere
• Offer add-ons and special menu items to enhance customer experience
• Follow policies to uphold Swig standards and values
• Perform other duties as needed

Skills

Leadership

Customer service

Communication

Teamwork

Multitasking

Food handler permit

Attendance

Job description

At Swig, we’re all about fun, energy, and giving our customers an unforgettable experience. You’ll wear many hats, but your top priority is creating happy moments in every cup. Whether you're perfecting a drink, greeting customers with a smile, or keeping things clean, you’ll be part of a team that treats every customer like family.

As Assistant Manager, you’ll play a key role in ensuring the store operates smoothly, efficiently, and according to Swig’s high standards. If you’re passionate about leadership, teamwork, and delivering an exceptional experience, we want you to join our team!

How You’ll Make an Impact:

• Oversee day-to-day restaurant operations, ensuring Swig’s standards are met in both FOH and BOH
• Train, develop, mentor, and communicate with staff to foster a positive work environment and achieve success.
• Act as the primary point of contact for customer service and manage online reviews.
• Drive sales growth and manage labor costs to improve profitability.
• Monitor and optimize operational efficiency, including prep, stocking, and staging.
• Adjust staffing schedules to ensure adequate coverage and manage labor costs.
• Assist with weekly reports, inventory management, and operational documentation.
• Uphold company values, enforce policies, and maintain a safe, clean, and organized environment.
• Complete store checklists, manage deposits, and ensure smooth operations.
• Stock, prep, and rotate food, supplies, and chemicals for smooth service.
• Craft quality drinks and food by following Swig’s procedures.
• Communicate clearly with guests and teammates to ensure a smooth, seamless experience
• Assist with to-go and delivery orders, ensuring accuracy and timely service.
• Collaborate with your team to meet goals and create a welcoming atmosphere.
• Offer add-ons and special menu items, helping customers discover new favorites and enhancing their experience!
• Follow all company policies and procedures to uphold our standards and values.
• Perform other duties as needed.

What You’ll Bring to the Role:

• Live by Swig's core values: Positivity, Humility, Competency, and Integrity, ensuring top-notch customer service.
• Exceptional attention to detail, ensuring everything is just right.
• Excellent communication skills — both verbal and written.
• A collaborative, growth-focused attitude, always ready to learn and help your team succeed.
• The ability to multitask and handle fast-paced situations with ease.
• A food handler's permit and reliable transportation.
• Regular, predictable attendance and the ability to work as part of a close-knit team.
• Must be at least 16 years of age.
• Previous restaurant experience is a plus!

Pay & Perks:

• Earn up to $14-17/hr (this includes tips!)
• Discounted Drinks & Cookies
• Flexible hours and a fun, fast-paced work environment.
• Opportunities for Growth

• Participate in company wide competitions for prizes and recognition!

Who We Are:

Swig is the fastest growing and most successful drink brand in America, going viral on TikTok with users driving miles away for the dirty soda. Swig's employees are at the core of all we do, we offer unique opportunities and delightful teams who create happiness one cup at a time.

Swig is an equal opportunity employer and expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, or veteran status.

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