Assistant General Manager

Lowe's Companies, Inc.; Pottsville (Schuylkill County); On-site; USD 90,000 - 135,000; Full time

Job summary

Lowe’s Companies, Inc. seeks an Assistant General Manager to lead a high-volume distribution center, directing Operations Managers and implementing daily/weekly plans to meet service levels and productivity goals.

The role emphasizes safety, associate development, budgeting, and process improvements to deliver superior customer service and efficiency in a fast-paced environment.

Qualifications

• Bachelor's degree in Business, Transportation, Supply Chain Management, or related field.

Responsibilities

• Executes daily production plans that meet customer service level expectations while maximizing operating efficiency.
• Develops short and long-range staffing plans based on productivity objectives and forecasted volume requirements.
• Balances labor availability with volume requirements across the facility.
• Enforces safety policies and ensures clean, organized work areas and equipment.
• Inspects facility and equipment and directs maintenance or repairs as needed.
• Proposes operational and systemic improvements to meet service, throughput, and cost goals.
• Assists associates with HR-related questions including attendance, pay, benefits, and terminations.
• Recruits, hires, trains, and develops shift management teams.
• Implements and measures effectiveness of associate training programs.
• Sets goals and provides clear expectations and timely feedback to managers.
• Provides resources and support for safe facility operations.
• Communicates business objectives and issues to managers and associates.
• Grooms leaders for upward promotion and leads the facility through change.

Skills

Leadership

Safety culture

HR support

Staffing planning

Budgeting

Process improvement

Education

Bachelor's degree in Business/Transportation/Supply Chain Management

Job description

Your Impact

The Assistant General Manager, under direction of the Regional General Manager, manages daily operations in a million+ square foot distribution center. This includes responsibility for the performance of a team of Operations Managers along with execution of all operational functions in the facility, including: (1) developing and executing daily and weekly operational plans; (2) meeting and exceeding customer service requirements; (3) maximizing quality, throughput, and productivity of the facility; (4) managing a diverse and talented associate population; (5) nurturing a positive (associate relations), focused, safe and productive work environment; and (6) ensuring all corporate policies and procedures are followed consistently and short and long term plans are implemented.

What You Will Do

• Executes daily production plans that meet or exceed customer service level expectations while achieving maximum operating efficiency in a safe manner
• Develops and implements short and long-range staffing plans based on productivity objectives and forecasted volume requirements
• Ensures or leads daily balancing of labor availability and volume requirements throughout the facility
• Ensures all safety policies and procedures are implemented and observed, and that equipment and work areas are neat, clean and well organized
• Ensures daily inspection of physical condition of distribution center and equipment and directs needed maintenance and/or repair
• Develops, analyzes, and recommends operational and systemic improvements to meet current and future service, throughput, and cost objectives
• Assists associates with HR related issues including questions/concerns with attendance, pay, benefits, job changes, voluntary terminations, I-9 verification, unemployment claims, and workplace accommodations
• Recruits, hires, trains, develops, and retains effective shift management teams
• In conjunction with HR, develops, implements, and measures effectiveness of associate training programs
• Sets goals and communicates clear expectations for managers, and provides timely and constructive feedback
• Provides the resources and support needed for successful and safe facility operations
• Communicates effectively with managers and associates regarding business objectives or current issues
• Provides management team members with meaningful developmental opportunities and prepares them for upward promotion if interested
• Sponsors and helps lead the entire facility through change

Minimum Qualifications

• Bachelor’s degree Business, Transportation, Supply Chain Management, or related field or equivalent years of experience in lieu of education requirement, if applicable
• 5 Years Distribution operations experience in a large volume, automated distribution center environment
• 3 Years Leadership experience with direct report responsibility
• Proven record of complying with safety requirements, and experience building a culture of safety among subordinates and peers

Preferred Skills/Education

• Bachelor’s degree Business, Transportation, Supply Chain Management, or related field
• Experience recruiting, developing, and retaining an effective management team
• Experience creating and managing a budget
• Experience identifying and resolving significant process improvement opportunities

About Lowe's

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company with total fiscal year 2025 sales of more than $86 billion. Lowe’s employs approximately 300,000 associates and operates over 1,750 home improvement stores, 540 branches and 120 distribution centers. Lowe’s is a core value S&P 500 equity stock and a dividend aristocrat. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com

About Lowe’s

Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week, with total fiscal year 2025 sales of more than $86 billion. Lowe's employs approximately 300,000 associates and operates over 1,700 home improvement stores, 530 branches and 130 distribution centers. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.