Assistant General Manager

Club Pilates; Palo Alto (CA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Hourly wage: $22/hr

Health Benefits

401K

Paid Time Off

Unlimited growth potential within the?

Job summary

Club Pilates in Palo Alto, CA is seeking an Assistant General Manager for a full-time Studio Team role. You will drive revenue through memberships, retail, private training bookings, and instructor-coordinator support, while delivering exceptional member service in a fast-paced boutique fitness environment.

Ideal candidates are fluent in English, professional, and highly organized with strong communication and data-management skills.

Qualifications

• Fluent in English with excellent communication and interpersonal skills.
• Strong ability to generate personal sales and train Sales Associates in transactions.
• Highly organized with data management skills and ability to prioritize deadlines.
• Professional, punctual, reliable, and neat with attention to detail.
• Affinity and passion for fitness; comfort working in a boutique studio environment.

Responsibilities

• Execute lead generation via Grass Roots Marketing and Networking.
• Implement sales process to schedule prospects into introductory classes.
• Drive and increase membership and retail sales through customer service.
• Problem-solve staffing/scheduling issues with instructors and other personnel.
• Ensure studio retail/products are stocked with accurate inventory counts.
• Train and support Sales Associates.
• Independently make decisions related to high level customer service.
• Collect outstanding dues.
• Maintain cleanliness and organization of the Pilates Studio.
• Enforce Club Pilates policies and procedures and lead by example.
• Ensure all forms, administrative supplies, and studio literature are stocked and visible.
• Schedule and participate in networking/community events and studio promotions.
• Assist with marketing campaigns to generate leads for the studio.
• Execute adherence to all company policies, including at-will employment.
• Other duties as assigned.

Skills

Sales generation

Customer service

Communication

Interpersonal skills

Data management

Organization

Fitness enthusiasm

Reliability

Proficiency with studio software

Job description

About Us

Be a part of the growing boutique fitness industry and join our Studio Team! Interact directly with members and prospective members and help them on their fitness journey while you connect and contribute to our studio community in this fun, high-energy and service-focused environment! Riser Fitness, established in 2013, is a multi-unit operator and developer of the Club Pilates franchise system. Riser Fitness is one of the largest and longest operating franchisees.

About Us

Be a part of the growing boutique fitness industry and join our Studio Team! Interact directly with members and prospective members and help them on their fitness journey while you connect and contribute to our studio community in this fun, high-energy and service-focused environment! Riser Fitness, established in 2013, is a multi-unit operator and developer of the Club Pilates franchise system. Riser Fitness is one of the largest and longest operating franchisees.

Position

Position Title: Assistant General Manager Reports to: General Manager (occasionally District Manager) Position Type: Full Time

Requirements

• Confident in generating personal sales and training Sales Associates in transactions.
• Ability to assist in driving revenue streams: memberships & retail sales, private training bookings, and teacher training enrollments.
• Must be fluent in English and have excellent communication and strong interpersonal skills in person, on the telephone and via email.
• Ability to excel in a fast changing, diverse environment.
• Ability to recognize areas of improvement and make changes using good judgement.
• An affinity and passion for fitness.
• Solid writing and grammar skills.
• Highly organized, proficient in data management, ability to prioritize and meet deadlines.
• Professional, punctual, reliable, and neat.
• Strong attention to detail and accuracy.
• Trustworthy and ability to handle confidential information.
• Ability to work harmoniously with co-workers, clients and the public.
• Proficiency with computers and studio software.

Responsibilities

• Execute lead generation via Grass Roots Marketing and Networking.
• Implement sales process to schedule prospects into introductory classes.
• Drive & increase membership & retail sales through customer service.
• Problem-solve staffing/scheduling issues with instructors and other personnel.
• Ensure that studio retail/products are stocked with accurate inventory counts.
• Train and support Sales Associates.
• Independently make decisions related to high level customer service.
• Collect outstanding dues.
• Maintain cleanliness and organization of the Pilates Studio.
• Enforce Club Pilates policies and procedures and lead by example.
• Ensure all forms, administrative supplies, and studio literature are stocked and visible.
• Schedule and participate in networking/community events and studio promotions.
• Assist with marketing campaigns to generate leads for the studio.
• Execute adherence to all company policies, including the policy of at-will employment.
• Other duties as assigned.

Benefits And Perks

• Hourly wage: $22/hr
  • Additional commission on sales
  • Average total earnings (with commission): $24-26/hr
• Health Benefits
• 401K
• Paid Time Off
• Unlimited growth potential within the company