Assistant General Manager

EōS Fitness; North Las Vegas (NV); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Free membership for you and a family member

Discounted Personal Training

Daily Pay offered

401(k) + Company matching

Group Health, dental, vision

Personal education growth options

Job summary

Dormont Manufacturing Co in North Las Vegas is hiring a Sales Supervisor to lead and train the Sales team while ensuring operational efficiency and high-quality customer service. The ideal candidate should possess strong sales and supervisory experience, along with excellent communication skills and attention to detail.

The position also offers various benefits including free membership for you and a family member, competitive pay, and additional compensation opportunities.

Qualifications

• 2 years of customer service experience.
• 3-4 years of sales experience.
• 1 year of supervisory experience.
• Excellent MS Office skills.
• Strong communication skills required.

Responsibilities

• Lead the Sales team to meet targets and drive initiatives.
• Oversee billing processes and monitor sales.
• Maintain high-quality customer service by addressing concerns.

Skills

Customer service experience

Sales experience

Supervisory experience

Strong communication skills

Detail orientation

Tools

MS Office

Job description

Position Purpose

Lead, coach, and train the Sales team to create a fun atmosphere, be great hosts, and be the hub for information for our members, guests, and staff.

Responsibilities

• Ensure sales targets are met, particularly during weekends or when the General Manager is not present, by leading the team and driving sales initiatives.
• Focus on selling club memberships, individual memberships, fitness services, products, and programs to meet or exceed sales goals.
• Oversee the billing processes for memberships, monitor the sales process, and ensure timely follow‑up with leads and prospects.
• Effectively communicate goals, expectations, and procedures to staff members, ensuring everyone understands their roles and responsibilities.
• Supervise the maintenance and cleanliness of the facility, including equipment, locker rooms, and common areas.
• Ensure compliance with health and safety regulations, maintain proper certifications, and implement safety protocols.
• Maintain high‑quality customer service by addressing member concerns or complaints, managing membership inquiries, and resolving issues promptly.
• Engage with members in a friendly and approachable manner, actively listening to their needs and concerns, and providing clear and helpful responses.
• In the event of emergencies or unexpected disruptions, communicate calmly and clearly with staff and members, providing necessary instructions and updates to ensure their safety and well‑being.

Qualifications

• 2 years of customer service experience.
• 3‑4 years of sales experience.
• 1 year of supervisory experience.
• Strong communication skills, both verbally and in writing, for interacting with employees, management, and vendors.
• Excellent relationship building and influencing skills with people at all levels and in all functions.
• Strong detail orientation; systematic and thorough approach to problem solving; and good time management, organizational, and record‑keeping skills.
• Excellent MS Office skills.
• Prior experience or strong interest in the fitness industry is a plus.
• Someone who embraces the Core Values.

Requirements

• Must successfully pass background check.
• CPR certification required within 30 days of hire.
• Ability to work in a gym setting; move about club floors and rooms; communicate with employees, members, and the public.
• Ability to bend routinely and repetitively to lift more than 40 lbs.
• Ability to access and operate the Company computer system including preparing documents, entering data into the computer system, reading reports from a computer database or email system.

Eligibility for Additional Compensation

• Variable income opportunities including commission and bonus.
• Post training increase.

Benefits and Perks

• A highly energetic and collaborative team.
• A management team that cares about your professional development.
• Free membership for you and plus one family member.
• Discounted Personal Training and merchandise – including supplements.
• Employee referral program.
• Daily Pay offered – access your funds before payday.
• Competitive pay plus vacation, holiday, and sick pay.
• Group Health, dental, vision, Supplemental Life, and Employee Assistant Program are offered.
• 401(k) + Company matching.
• Personal education growth options with Sophia Learning.
• Based on eligibility of tenure and full‑time vs. part‑time employment.

EōS Fitness is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender identity, sexual orientation, national origin, age, disability, or any other legally protected status.

We participate in the government eVerify program. Please review the details of this program.