Assistant General Manager

New York Yacht Club; Newport (RI); On-site; USD 140,000 - 190,000; Full time

Benefits offered by this job

Relocation assistance considered

Job summary

The New York Yacht Club seeks an AGM/Director of Operations for Harbour Court in Newport, RI. This senior role leads day-to-day operations, estate stewardship, and hospitality, guiding a large team and overseeing substantial budgets to deliver exceptional member experiences.

You will coordinate with the AGM, Director of Sailing, and facilities leadership to ensure flawless service, safety, and financial performance during peak season and regatta events.

Qualifications

• Senior hospitality leadership in luxury clubs or GM-level role at a high-volume club.
• Experience managing multi-million dollar operating budgets and capital projects.
• Familiar with health, safety, liquor, ADA, and coastal/zoning regulations.

Responsibilities

• Oversee daily operations and hospitality across dining, lodging, events, and facilities.
• Manage a large team including seasonal staff; recruit, onboard, and train for peak season.
• Own P&L and capital improvement planning; coordinate with facilities and HR directors.

Skills

Hospitality leadership

Budgeting

Regulatory compliance

Staff leadership

Seasonal labor

POS systems

Education

CCM/CMAA credential (preferred)

Tools

POS

PMS

Budgeting software

Job description

Harbour Court is a 10-acre oceanfront estate in Newport, RI — originally an 1905 private estate with Olmsted-designed grounds, now home to a 22,000 sq. ft. historic clubhouse, a 15,000 sq. ft. carriage house, six outbuildings, and a waterfront/dock facility. The AGM / Director of Operations is the senior operational executive responsible for the property's day-to-day management, hospitality experience, estate stewardship, and financial performance.

This role leads a team of ~150 (including ~50 seasonal H-2B and J-1 workers), oversees an $8.0M operating budget and a $1.5M average annual capital budget, and manages the transition between off-season maintenance and a high-volume peak season supporting 15+ regattas a year. The AGM owns food & beverage, lodging, tented events, and facilities — while waterfront and regatta operations remain with the Director of Sailing.

Unlike the General Manager, who holds strategic and governance responsibility across both Harbour Court and 44th Street, this role is focused entirely on operational execution, estate stewardship, capital delivery, and member hospitality in Newport.

Key Responsibilities

Daily Operations & Hospitality

• Oversee a $3.1M F&B operation, including a 7-day/week, three-meal-period peak season (June–September) across multiple indoor and outdoor venues.
• Direct a $3.2M special events program spanning private and member events, including high-capacity outdoor tented functions.
• Manage a $1.7M, 28-room overnight lodging program to luxury boutique hotel standards.
• Partner with the New York-based AGM on the club store's performance and member satisfaction.
• Lead seasonal ramp-up: recruiting, onboarding, and training to move smoothly from off-season to peak operations.
• Direct department head reports: Executive Chef, Director of Special Events*, F&B Manager, Hotel Operations Manager, Director of Facilities, HR Director*.
• Build a collaborative, service-first culture that unites year-round and seasonal staff.
• Lead visibly, maintain strong member relationships, and run regular staff meetings with clear expectations.
• Anticipate operational challenges and plan ahead to avoid them.
• Own P&L for the $8.0M operating budget, including $4.0M in salary and wage expense; track variances closely.
• Direct the $1.5M/year Capital Improvement Plan with the Director of Facilities — scope, vendor selection, AIA contracts, timelines, and budget.
• Preserve 10 acres of Olmsted-designed grounds, gardens, and coastal landscape with the Director of Facilities.
• Maintain 8 structures to a high standard, including MEP systems, commercial kitchens, building envelopes, and coastal storm/winterization protocols.
• Present to member committees (House, Events).
• Serve on the Senior Leadership Group with the AGM/Director of Operations (44th Street), Director of Membership & Communications, Comptroller, and Director of Sailing/HC Events.
• Coordinate closely with the Director of Sailing on regatta hospitality and waterfront/clubhouse logistics.

*Director of Special Events and HR Director have additional dotted-line reporting to the GM on NYYC-wide matters.

Qualifications

• 7–10+ years of senior hospitality leadership in high-volume, luxury private/resort clubs, or GM-level experience at a lower-volume club.
• Track record managing significant operating budgets ($8M+) and capital projects ($1.5M+)
• Regulatory & compliance fluency — health department/food safety, liquor licensing, ADA compliance for a historic structure, coastal/zoning regulations.
• Experienced in POS, PMS (hotel/lodging), budgeting and reporting tools, seasonal labor scheduling.
• High emotional intelligence and proven ability to build and lead large seasonal teams under fast-paced conditions.
• Direct experience with seasonal, high-volume operations, including H-2B/J-1 visa programs and seasonal housing.
• Genuine interest in historic estate preservation, coastal property management, and luxury F&B.
• Comfort handling sensitive member matters with tact and confidentiality.
• CCM/CMAA credential — preferred
• Full presence through peak season, weekend/evening event availability, willingness to commute to / relocate to Newport. Relocation assistance considered.

About the New York Yacht Club:

Founded in 1844, the New York Yacht Club (NYYC) is one of the preeminent yacht clubs in the world, with locations in New York City and Newport, Rhode Island. The Club is a private, member-owned organization with a rich heritage of competitive sailing and a reputation for excellence in hospitality. Both the New York City clubhouse and Harbor Court in Rhode Island host a robust calendar of member events, private functions, cultural partnerships, and racing events throughout the year.

About Harbour Court:

Harbour Court, the club's permanent waterfront facility, stands on eight acres overlooking Brenton's Cove in Newport, RI. The Club’s busy seasonable regatta schedule includes high profile events including North America’s oldest annual regatta, the Rolex New York Yacht Club Invitational Cup, in additional to Race Week, and other prestigious world championships. The club also supports an active Team Racing program while running a popular roster of member-only cruises and rendezvous.

Compensation and Benefits

The NYYC offers a competitive compensation package commensurate with experience for qualified candidates, plus a highly competitive and comprehensive benefits package with health, dental, vision, 401(k), and generous paid time off. Relocation benefits may be considered.

EQUAL OPPORTUNITY EMPLOYER STATEMENT

The New York Yacht Club is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. New York Yacht Club makes hiring decisions based solely on qualifications, merit, and business needs at the time.