Assistant General Manager

capstonecareersite; Missouri City (TX); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Competitive Salary

Quarterly incentive based on operating

Benefits – on the 1st following 30days

Career growth – promote from within

Paid Training, Safety Incentives

Job summary

Capstone is seeking an Assistant General Manager in Missouri City, TX to lead warehouse operations and drive growth with the General Manager. The role requires 4-6+ years of management in distribution/transportation, staffing oversight, and accountability for sales and gross margin goals.

You will oversee staffing, training, safety, and performance management, while coordinating with site leadership to meet budget objectives. Strong communication and reliability are essential.

Qualifications

• 4-6+ years of management and leadership experience in an industrial setting.
• Ability to train, coach, and mentor warehouse associates.

Responsibilities

• Maximize operational efficiencies using defined metrics and continuously improve performance.
• Ensure partner satisfaction through regular communication and KPI tracking.
• Maintain safety culture by enforcing policies and monitoring safety metrics.
• Coordinate staffing and operational needs with General Manager and site operations.

Skills

Leadership

Staff training

Budget management

P&L understanding

Communication

Organizational skills

Education

Bachelor's or Associate degree in related field

Tools

Excel

Word

Outlook

PowerPoint

Job description

Assistant General Manager

Missouri City, TX

Schedule: Sunday-Thursday; 2:00pm start-time

Salary: $85,000 base with additional bonus potential

Capstone is a North American supply chain solutions partner with more than 600 operating locations, 20,000 associates, and 60,000 carriers. We have capabilities in freight management, warehouse and distribution center support, last-mile delivery, supply chain analytics, and optimization, and more. Our integrated, end-to-end logistics solutions uniquely position us to help partners reduce warehousing and transportation costs.

POSITION OVERVIEW

We are looking for an AssistantGeneral Managerto join our team and be part of something great. We have an outstanding career opportunity for a driven, successful leader with at least4-6+years of increasing management responsibility in the distribution/transportation fields.

In coordination with the General Manager, the Assistant General Manager will use his/her own judgment in planning, organizing, directing, coordinating, centralizing and administrating all warehouse activities in an assigned partner location including staffing, managing orders, and fulfilling sales and gross margin goals and growth objectives established by the Company.

DAILY RESPONSIBILITIES

• Maximize operational efficiencies using defined metrics continuously improving operational performance while optimizing both company and partner measures.
• Ensuring partner satisfaction through regular communication and execution of both internal and external key performance indicators.
• Ensure a culture of safety throughout the local site by adhering to all safety policies and procedures - monitor warehouse safety, physical security and operational metrics on a daily, weekly and monthly basis
• Develop and maintain a culture of continuous process improvement that supports our pay for performance models.
• Partner with General Manager, Operations to coordinate staffing and operational needs of all operations within assigned location, including hiring, firing, performance appraisals, transfers, promotions, discipline, and identifying and resolving problems all within established Company policies, processes and procedures.
• Conducts industrial truck, safety, hazard communication training and certification program and new-hire orientation training.
• Schedules associates by analyzing the workload, delivery schedules, and partner expectations to estimate associate hours required.
• Responsible for payment processing, including credit card payments and checks received. Will reconcile, report and submit all payment transactions at the end of the workday, including executing and balancing daily deposits
• Maintains accurate customer account information and billing requirements to keep up-to-date files
• Analyzes and resolves work problems or assists Supervisors and associates in solving work problems.
• Interprets Company policies and procedures for associates and enforces safety regulations.
• Provides guidance, support, and direction to Supervisors in the performance of all duties
• Coach, train, and develops associates through training programs, providing both informal (e.g. on-floor coaching) and formal (e.g. written evaluation) job performance based feedback
• Investigates and reports all on-the-job accidents and injuries in a thorough and timely manner. Complies with the Injury and Illness Prevention Program (IIPP).

• Works as a team, with the General Manager, Site Operations to drive efficiency, effectiveness, and profitability of operations through P&L responsibility for the site, including revenue and profitability performance against budget.

QUALIFICATIONS

• Must be very flexible with shift start times as well as days worked, including weekends and holidays.
• 4-6+years of management and leadership experience in an industrial setting.
• Ability to train, coach, and mentor warehouse associates.
• Strong organization and prioritizing skills.
• Ability to simultaneously perform multiple tasks.
• The ability to make decisions, problem-solve, prioritize assignments and direct the workforce in an ever-changing, warehouse environment.
• Ability to manage budgets; read and interpret P&L statements; and prepare related management reports.
• Intermediate PC skills with knowledge of Excel, Word, Outlook and PowerPoint
• Excellent aptitude in estimating rates and adding and subtracting mentally while constantly multi-tasking.

PHYSICAL REQUIREMENTS

• Ability to walk and stand for extended periods of time
• Ability to lift up to 75 lbs.

EDUCATION and/or EXPERIENCE

• Warehousing, Logistics, Supply Chain or Third-Party experience preferred
• BS/BA Degree or Associates Degree with Equivalent Experience is a plus but no required
• Excellent interpersonal communication, leadership, and customer service skills.
• Proven track record in supervision of warehouse employees including Hiring, Training, and Termination.
• Proven experience in providing high levels of customer service to internal and external customers.
• College degree is a plus.

WHAT WE OFFER

• Competitive Salary
• Quarterly incentive based on operational performance.
• Benefits – on the 1st following 30 days of employment.
• Career growth-our company looks to promote from within first.
• Paid Training, Safety Incentives
• Our team fully embraces a high-performance culture, that inspires us to build strong relationships, challenge the status quo, work hard to deliver results, and pay it forward in our communities.

This description portrays in general terms the type and levels of work performed and is not intended to be all-inclusive or to represent specific duties of any one incumbent. The job responsibilities and tasks described herein may be modified and expanded over time.

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