Assistant General Manager

Taco Bell; Marana (AZ); On-site; USD 45,000 - 60,000; Full time

Job summary

Taco Bell is seeking an Assistant General Manager in Marana, Arizona to support restaurant success by leading daily operations and training the team. You'll ensure customer satisfaction, assist with P&L management, and collaborate with the Restaurant General Manager.

This role requires 3+ years of managing restaurant/retail operations, effective communication, and a passion for promoting equity and inclusion. Join Taco Bell to embrace personal challenges and growth!

Qualifications

• 3+ years of restaurant/retail management experience.
• Strong communication skills for conducting appraisals and motivating employees.
• Adherence to health and safety standards.

Responsibilities

• Oversee daily operations and maintain high customer satisfaction.
• Collaborate with GM in performance assessment.
• Assist with recruitment and training of team members.

Skills

Restaurant management

P&L management

Training and coaching

Communication skills

Job description

About the Job

As an Assistant General Manager, you'll be at the heart of our restaurant's success, supporting the Restaurant General Manager by upholding brand standards and inspiring your team. You'll lead by example, training, coaching, and recognizing your team to deliver unforgettable customer experiences. When your team shines, so do you!

In this dynamic role, you'll take charge of daily operations in the Restaurant General Manager's absence, making key decisions and driving the team toward excellence. We believe in having fun while embracing personal challenges and growth opportunities. You'll work a 50-hour week, with 40 hours at regular pay and 10 hours at time and a half, providing a balanced and rewarding work experience.

Day-to-day

• Ensure consistent customer satisfaction by effectively modeling the MIC Success Routine and prioritizing customer needs.
• Oversee Team Members' adherence to Shift Excellence responsibilities, maintain high food safety standards, and uphold Core excellence. Take charge of restaurant operations in the GM's absence.
• Collaborate with the GM in assessing team performance, providing ongoing constructive and positive feedback. Address employee relations issues as they arise, determine immediate resolutions, or escalatet to the GM when necessary.
• Assist in sourcing, recruiting, interviewing, and hiring Team Members, while driving a culture of equity, inclusion, and belonging.
• Act like an owner by assisting with Profit & Loss management, including cash control, security procedures, inventory maintenance, and labor management.
• Review financial reports and take appropriate actions to optimize performance.
• Support the GM in facility maintenance and ensure health and safety standards are consistently followed.

Is this you?

• 3+ years of restaurant/retail management experience.
• Assist with P&L management by following cash control/security procedures, maintaining inventory, managing labor, and reviewing financial reports.
• Ensure all employees receive proper training and resources.
• Champion Taco Bell's culture and values, promoting equity, inclusion, and belonging in the restaurant.
• Lead efforts in individual and team recognition, collaboration, and motivation.
• Identify and recruit exceptional talent, supporting the GM in the hiring process.
• Possess strong communication skills for conducting performance appraisals, taking disciplinary action, and motivating and training employees.
• Adhere to corporate policies, procedures, and Occupational Health and Food Safety standards.