Assistant General Manager

Compass Group USA; Los Angeles (CA); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off (varies by site/state

Personal Leave

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Job summary

Compass Group USA in Los Angeles is seeking an Assistant General Manager for the Delta One Premium Lounge. You will supervise safety, sanitation, maintenance, guest relations, and collaborate with the client and departments to deliver a "wow" experience.

You will lead FOH/BOH operations, mentor a team, ensure policy compliance, manage budgets and P&L, and drive consistent service quality in a luxury setting.

Qualifications

• 3+ years’ experience in luxury hotels, restaurants, or resorts (Forbes 5-star service standards preferred).
• Proven success in developing and leading a high-impact team (hiring, mentoring, and performance management).
• Excellent leadership and organizational skills, flexible and adaptable to constant changes, with attention to detail.
• Supervisory, scheduling, training, and coaching skills.
• Prepare and monitor budgets, flash reports, financial targets, and forecasts.
• Knowledge of HACCP controls and proper food storage and handling.
• Ability to manage multiple tasks and maintain service quality in a high-pressure environment.
• Strong communication and relationship-building with staff, clients, and guests.

Responsibilities

• Lead the FOH and BOH daily operations to deliver exceptional guest experiences.
• Mentor and develop a passionate, dedicated, and diligent team.
• Ensure compliance with Compass-established policies and procedures.
• Manage financial reporting for all areas, including sales reports, P&L, budgets and cash handling.
• Collaborate with culinary team to ensure recipes meet standards.
• Support safety, sanitation, and maintenance programs.
• Foster strong interdepartmental relations and a wow environment.

Skills

Leadership

Team building

Communication

Problem-solving

Budgeting

Interpersonal skills

Attention to detail

Tools

HACCP awareness

Job description

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A family of companies and experiences

As the leading foodservice and support services company, Compass Group USA is known for our great people, great service and our great results. If you’ve been hungry and away from home, chances are you’ve tasted Compass Group’s delicious food and experienced our outstanding service. We have over 284,000 US associates who work in award-winning restaurants, corporate cafes, hospitals, schools, arenas, museums, and more in all 50 states. Our reach is constantly expanding to shape the industry and create new opportunities for innovation. Join the Compass family today!

great people. great services. great results.

Each and every individual plays a key role in the growth and legacy of our company. We know the next big idea can come from anyone. We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar.

Job Summary

We are seeking talented, passionate Food & Beverage leadership professionals to join our LAX Delta One Premium Lounge team.

AsAssistant General Manager ofthe new Delta One Premium Lounge, you will supervise safety, sanitation, and maintenance programs while maintaining excellent relationships with employees, guests, and the client, as well as other departments within the operation. You will promote the professional growth and development of the entire team. You will foster strong interdepartmental relations and create a "wow" worthy environment, focused on providing exceptional guest service to Delta One travelers!

Key Responsibilities:

• Lead the FOH and BOH food and beverage daily operations, ensuring an exceptional guest experience and unparalleled food & beverage offerings
• Mentor and develop a passionate, dedicated, and diligent guest-focused team
• Ensure compliance with Compass-established policies and procedures
• Establish and maintain exceptional, impactful rapport with staff, clients, guests, and other departments
• Manage financial reporting for all areas, including financial reporting with sales reports, P&L reports, writing, and adhering to annual budgets and cash handling
• Consult with the culinary team to ensure recipes are followed, and food is up to our standards
• Perform related duties and special projects as assigned

Preferred Qualifications:

• 3+ years’ experience in luxury hotels, restaurants, or resorts (Forbes 5-star service standards preferred).
• Proven success in developing and leading a high-impact team (hiring, mentoring, and performance management)
• Excellent leadership and organizational skills, flexible and adaptable to constant changes, and must possess attention to detail
• Supervisory, scheduling, training, and coaching skills
• Effective problem-solving and conflict-management skills
• Ability to multi-task as well as stay on task and concentrate with constant interruptions
• Prepare and monitor budgets, flash reports, financial targets, and forecasts
• Must be knowledgeable on HACCP controls along with proper storage and use of food
• Monitor compliance with health and fire regulations regarding food preparation and serving
• Review work procedures and operational problems to determine ways to improve service, performance, and/or safety.
• Excellent communication skills, both written and verbal
• Manages time effectively and prioritizes tasks to meet deadlines
• Manager ServSafe (or equivalent) and RBS Certification a plus

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, and requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Compass Corporate maintains a drug-free workplace.

Applications are accepted on an ongoing basis.

Associates at Corporate are offered many fantastic benefits.

• Medical
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely,