Assistant General Manager

Team Car Care Dba Jiffy Lube; Las Vegas (NV); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

401K match

Biweekly bonuses

DailyPay

Paid uniforms

Employee discounts

PTO after 180 days

Job summary

Team Car Care Dba Jiffy Lube in Las Vegas seeks an Assistant General Manager to lead daily operations, drive guest satisfaction, and grow sales with the General Manager while building a high-performing team.

You will coach technicians and CSAs, manage inventory and budgeting, ensure safety and cleanliness, and deliver an exceptional guest experience in a fast-paced service center; we offer a strong rewards package.

Qualifications

• One to three years of retail management experience.
• Must have exceptional oral and written communication skills.
• Is a proven leader that possesses the ability to inspire and motivate diverse groups of people.
• Has sound business sense and a comprehensive understanding of the retail industry.
• Can analyze, comprehend, and recommend financial objectives that help increase sales and service results.
• Demonstrate a positive, helpful attitude as well as professional conduct and appearance always.
• Enjoys and is energized by a fast-paced, high-performance retail environment.
• Has a "Guest First" mindset.
• Must be able to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Must be able to stand on your feet on hard surfaces like concrete or metal.

Responsibilities

• Lead revenue growth and guest count alongside the GM.
• Coach and develop teammates through internal training and guidance.
• Ensure quality control measures are followed.
• Oversee inventory and cash handling procedures; address guest issues.
• Assist budgeting, sales forecasts, and expense controls.
• Provide clear direction to the team and maintain a safe, presentable store.
• Mentor automotive technicians and CSAs; run opening/closing duties.
• Help build an engaged workforce aligned with customer volume.

Skills

Leadership

Retail management

Communication

Guest experience

Team motivation

Job description

Job Title:

Assistant General Manager

Location:

9520 W TropicanaLas Vegas, NV 89147

Compensation:

$18.00 - $20.00

Worker Type:

Employee

Time Type:

Full time

Job Description:

Embark on a rewarding career journey with us today as an Assistant General Manager!

FULL-SERVICE REWARDS:

• 401K plan w/ company match
• Biweekly Bonus Incentives
• Career advancement opportunities
• DailyPay
• Do not need to pay for tools
• Employee Discount
• Employee Referral Bonuses
• Fleet Referral Bonuses
• Medical/dental/vision insurance benefits
• PerkSpot Platform provides access to special employee discounts on a variety of products including travel, electronics, concerts, etc.
• PTO after 180 days
• Spot bonuses through our internal rewards program
• Uniforms paid for and laundered

GEAR UP FOR YOUR ROLE:

Step into the dynamic role of Assistant General Manager (AGM) and become a driving force within our service center's vibrant management team. As an AGM, you'll embrace a broader responsibility for ensuring consistent sales success and delivering unforgettable guest experiences every day.

HOW YOU WILL DRIVE SUCCESS:

• Working directly with the General Manager (GM), ensuring consistent revenue growth through growing guest count and lead measure performance such as core sales mix, MultiCare, and Core Plus. They will also coach and execute excellent customer service while creating an exceptional guest experience.
• Set a positive example as a leader while building team engagement and efficiency. They will be focusing on developing teammates by leveraging our internal training program and providing ongoing guidance, coaching, and direction.
• Ensure our quality control measures and processes are followed consistently
• Carry out other duties and projects necessary for the position, such as inventory, cash handling processes, guest issues, and concerns, and working with the District Manager (DM) on any critical initiatives
• Assist the General Manager (GM) with budgeting, sales forecasts, financial performance, expense controls, etc.
• Provide clear and detailed direction to the team consistently
• Ensure that the service center is clean, safe, and presentable per the Guide to Excellence (GTE)
• Provide guidance and mentoring to the automotive technicians and CSA's
• Perform opening and closing duties when the General Manager (GM) is off
• Assist the General Manager (GM) in building and maintaining an engaged workforce that reflects customer volume and the business need
• Leads daily team huddles and store meetings. Setting the direction for achieving the business goals
• Manages inventory and product order that meets the business need
• Adheres and holds others accountable to all rules and regulations that maintain a safe and productive work environment for teammates and guests
• Assist guests with their questions and needs. In-person, electronically, or via the telephone

UNDER THE HOOD - WHAT YOU'LL NEED:

• One to three years of retail management experience; Professional automotive experience is not required.
• Must have exceptional oral and written communication skills
• Is a proven leader that possesses the ability to inspire and motivate diverse groups of people
• Has sound business sense and a comprehensive understanding of the retail industry
• Can analyze, comprehend, and recommend financial objectives that help increase sales and service results
• Demonstrate a positive, helpful attitude as well as professional conduct and appearance always
• Enjoys and is energized by a fast-paced, flexible, high-performance retail environment
• Has a "Guest First" mindset
• You must have the ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Must be able to stand on your feet on hard surfaces like concrete or metal
• Expect to work in an environment in which