Assistant General Manager

Crunch Fitness; La Mirada (CA); On-site; USD 45,000 - 80,000; Full time

Job summary

Fitness Ventures LLC, owner of CRUNCH Fitness franchises, seeks an Assistant General Manager in La Mirada, CA. The AGM will support the General Manager, lead the membership desk team, and ensure a welcoming environment aligned with the CRUNCH No Judgments philosophy.

Responsibilities include enforcing SOPs, coaching staff, driving sales and KPI performance, handling payroll, and maintaining cleanliness and safety. A high school diploma and legal work eligibility are required.

Qualifications

• High school diploma or equivalent required.
• Eligible to work in the United States.
• Experience in leadership and team supervision preferred.

Responsibilities

• Demonstrate leadership to motivate and coordinate staff.
• Work with team to achieve revenue targets via KPI-driven sales leadership.
• Ensure proper leads tracking and community partnerships.

Skills

Leadership

Team management

Customer service

Education

High School Diploma or GED

Job description

The Assistant General Manager will support the General Manager promote an environment of diversity and acceptance while creating a warm welcoming environment for members. The Assistant General Manager (AGM) is an extension of the General Manager and will preside over the operation when the General Manager is not in the facility. The AGM is to maintain a culture that provides members an experience that is second to none and provide a work environment where team members can be successful. The Assistant General Manager will motivate, lead, supervise and coordinate the activities of team members who engaged in servicing our member needs at the membership counter. The Assistant General Manager will demonstrate an aptitude and command of all company wide policies and initiatives to ensure the integrity of the CRUNCH brand

Administration and Organizational Responsibilities

• Demonstrate a working knowledge of all standard operating procedures and policies
• Assist General Manager to communicate and implement company policies and procedures
• Encourage staff to work as a team and be productive
• Demonstrate an ability to take decisive action
• Proactively recruit, interview, and hire talented team members

Sales Management

• Demonstrate the ability to lead, motivate, and manage a team
• Work with team to achieve desired revenue targets, as measured through KPI's, through the leadership and motivation of sales staff
• Ensure that team maintains proper tracking of leads
• Emphasize the importance of staff involvement in the community and neighborhood businesses and recruit new local businesses into partnership programs

Operational Responsibilities

• Support personnel related problems or difficulties by following company procedure and documentation
• Resolve customer complaints in an expeditious and tactful manner following company procedure and documentation
• Promote a professional and welcoming atmosphere that enhances the quality of service and care offered to the customer
• Ensure the facility meets standards for cleanliness, maintenance, safety, and security
• Ensure malfunctioning equipment is reported and repaired promptly
• Assist in the processing, submission, and approval of payroll

• All applicants must possess a high school diploma or equivalent (e.g., GED). This requirement is in place to ensure that all employees have the basic level of education necessary to perform the duties of their roles effectively.
• To be eligible for employment at Fitness Ventures LLC applicants must be at least 18 years of age. This policy ensures compliance with applicable laws and helps maintain a safe and productive work environment.
• All applicants must be eligible to work in the United States pursuant to both state and federal requirements and maintain their eligibility to work in the United States throughout their employment. If an applicant’s eligibility changes at any time, the applicant must notify Fitness Ventures LLC immediately. Applicants must also provide proof of eligibility to work in the U.S. including the required documentation for e-Verification.

Salary

$45,000.00 - $80,000.00 per year

Fitness Ventures LLC is committed to creating an inclusive and diverse workplace and is an Equal Opportunity employer. All qualified individuals will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, genetic disorder, disability, protected veteran status or any other characteristic protected by state, federal, or local law.

Position Requirements

Full-Time/Part-Time Full-Time

Location La Mirada

Fitness Ventures LLC is a development company, owning CRUNCH Fitness franchise locations and territories throughout the United States that are hugely successful and provide the communities they serve with all of the amenities of a much more expensive club-and a warm friendly environment that is hard to find in the majority of fitness clubs in North America. The CRUNCH brand was established and opened the first CRUNCH location in NYC on June 11th,1989. Much has changed from those early days -but the one thing that has remained in tact is the mission that CRUNCH established from early on. At the core of creating the right atmosphere is our No Judgments Philosophy.

This position is currently accepting applications.