Assistant General Manager

Panera LLC; La Grange Park (IL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Quarterly bonuses

Free meals

Paid time off

Health insurance

401(k) with match

Career development

Tuition discounts

Team member assistance program

Job summary

Panera LLC in LaGrange Park, IL is seeking an Assistant General Manager to lead a bakery‑cafe team toward sweet success. You will collaborate with the GM to oversee operations, delight guests, and drive business growth while owning hiring and development at your location.

Ideal candidates bring 1+ year of restaurant management and ServSafe certification, with a strong business mindset and a passion for people development. This is a full‑time on‑site role with opportunities for advancement.

Qualifications

• 1+ years of restaurant management experience preferred.
• ServSafe certification (or ability to achieve).
• Proven ability to drive positive results through strong business acumen.

Responsibilities

• Support your General Manager by making key decisions and problem solving.
• Plan and manage staffing needs, shift scheduling, people development, career development, and succession planning.
• Support the hiring, onboarding, and training of new team members while motivating, energizing, engaging, inspiring, and celebrating the entire team.
• Assist with managing team performance to ensure the bakery‑cafe’s goals, operational and quality standards, and extraordinary guest service expectations are met.
• Partner with the General Manager to create subject matter experts within your bakery‑cafe by developing managers on people’s processes and Panera’s Guiding Values & Behaviors.
• Work as a team to ensure every guest is delighted by the quality of our food, service, and our team.
• Build engaging relationships that lead to long‑term, loyal guests as part of the bakery‑cafe’s management team.
• Follow operational procedures designed to ensure your bakery‑cafe successfully executes all company strategies and initiatives.
• Ensure team members follow company policies and procedures and comply with all federal, state and local regulations.
• Maintain a healthy and safe workplace for your team that meets Panera’s health, food, safety, and company culture standards.
• Assist your General Manager in maintaining the bakery‑cafe’s overall costs and inventory.
• Help build our Culture of warmth, belonging, growth, and trust.

Skills

Leadership

Staffing planning

Guest service

People development

ServSafe certification

Job description

Assistant General Manager – Lead with Purpose

As the Assistant General Manager, you’ll lead an amazing team and a beloved neighborhood bakery‑cafe to sweet success. You’ll inspire and celebrate your team, partner with your General Manager in overseeing operations, delight guests every day, and grow the business‑while taking ownership on hiring, training, and development at your location.

Benefits

• Competitive pay & eligible for quarterly bonuses
• Free on‑shift meals & unlimited fountain beverages
• Paid vacation, sick time, and holidays
• Medical, dental, vision, life insurance, pet insurance & 401(k) with match available
• Career advancement & leadership development opportunities
• Tuition discounts
• Perks & rewards for team members
• Team member assistance program

Responsibilities

• Support your General Manager by making key decisions and problem solving.
• Plan and manage staffing needs, shift scheduling, people development, career development, and succession planning.
• Support the hiring, onboarding, and training of new team members while motivating, energizing, engaging, inspiring, and celebrating the entire team.
• Assist with managing team performance to ensure the bakery‑cafe’s goals, operational and quality standards, and extraordinary guest service expectations are met.
• Partner with the General Manager to create subject matter experts within your bakery‑cafe by developing managers on people’s processes and Panera’s Guiding Values & Behaviors.
• Work as a team to ensure every guest is delighted by the quality of our food, service, and our team.
• Build engaging relationships that lead to long‑term, loyal guests as part of the bakery‑cafe’s management team.
• Follow operational procedures designed to ensure your bakery‑cafe successfully executes all company strategies and initiatives.
• Ensure team members follow company policies and procedures and comply with all federal, state and local regulations.
• Maintain a healthy and safe workplace for your team that meets Panera’s health, food, safety, and company culture standards.
• Assist your General Manager in maintaining the bakery‑cafe’s overall costs and inventory.
• Help build our Culture of warmth, belonging, growth, and trust.

Qualifications

• Minimum age: 18 years.
• 1+ years of restaurant management experience preferred.
• ServSafe certification (or ability to achieve).
• Proven ability to drive positive results through strong business acumen.
• Proven availability to run great shifts while directing, motivating, coaching and developing others in a fast‑paced environment.
• Flexible hours including nights and weekends.

Any job offer for this position is conditional upon the results of a background check.

Physical requirements:

• Ability to lift, carry, push, or pull objects up to 50 pounds.
• Capability to stand and walk for up to 6 hours.
• Must be able to clearly communicate and quickly understand guests and associates’ directions in a loud environment.

Equal Opportunity Employer

Disabled/Veterans

The actual pay offered will be determined by multiple factors, including but not limited to the candidate’s relevant experience, job‑related knowledge, skills, and geographical location. Individual compensation decisions are dependent upon the facts and circumstances of each position and candidate.

Location: LaGrange Park, IL – LaGrange Road