Assistant General Manager

Crunch Fitness; Kissimmee (FL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive salary + performance bonus opportunities

Medical, dental, vision

401K and PTO

Free Crunch membership

Discounted personal training

Career advancement opportunities

Job summary

Crunch Fitness is seeking an Assistant General Manager to support the General Manager in driving sales, improving member experience, and developing teams. In this role, you'll assist with sales leadership, coach staff, and ensure seamless daily operations. Ideal candidates should have prior experience in sales or leadership, possess excellent communication and organization skills, and be passionate about fitness. Competitive salary, performance bonuses, and numerous perks, including a 401K and free Crunch membership, underscore a commitment to employee development and satisfaction.

Qualifications

• Experience in a sales or leadership role, preferably in fitness or a fast‑paced service industry.
• Ability to hit individual and team targets.
• Exceptional communication, organization, and problem-solving skills.

Responsibilities

• Assist in driving membership and personal training sales.
• Help train and motivate front desk and sales teams.
• Ensure smooth day-to-day club operations.

Skills

Sales drive

Team leadership

Communication skills

Problem-solving

Organization skills

Job description

Job Summary

Assistant General Manager supports the General Manager in leading overall club performance, with strong focus on sales, member experience, and team development. This role is designed for future leaders ready to drive results today while developing for tomorrow.

Key Responsibilities

• Sales Leadership: Assist in driving membership and personal training sales through daily goal setting, lead management, and closing techniques.
• Team Coaching & Accountability: Help train, motivate, and manage the front desk and sales teams to deliver high performance.
• Operations Support: Ensure smooth day‑to‑day club operations, including cleanliness, equipment upkeep, and staff coverage.
• Member Experience: Lead by example in delivering exceptional service and handling member inquiries or escalations with urgency.
• KPI Tracking & Action: Monitor performance metrics and contribute to improvement strategies aligned with club goals.
• Culture Builder: Foster a high‑energy, team‑oriented environment that reflects Crunch’s “No Judgements” philosophy.
• Growth Development: Actively participate in leadership development to prepare for a future General Manager role.

What We’re Looking For

• Experience in a sales or leadership role, preferably in fitness or a fast‑paced service industry.
• Strong sales drive and ability to hit individual and team targets.
• Natural leader who thrives in a team setting and isn’t afraid to get on the floor and lead by example.
• Exceptional communication, organization, and problem‑solving skills.
• High level of professionalism, integrity, and reliability.
• Passion for health, fitness, and personal development.

Compensation & Perks

• Competitive salary + performance bonus opportunities.
• Medical, dental, vision.
• 401K and PTO.
• Free Crunch membership.
• Discounted personal training.
• Career advancement opportunities in a rapidly growing company.
• Hands‑on leadership development from experienced GMs and regional leaders.

About CR Fitness

CR Fitness is a leading franchisee of Crunch Fitness. The company is rapidly expanding its club footprint throughout Florida, Georgia, North Carolina, Texas, Tennessee, and Arizona, and is led by a veteran management team with over one hundred years of combined experience in the fitness industry. With a comprehensive fitness offering and affordable price point, Crunch Fitness offers unmatched value to its members regardless of fitness level and is well positioned to take advantage of consumers’ increasing focus on health and wellness.

Equal Opportunity

Crunch Fitness is an equal opportunity employer and does not discriminate against any employee or applicant for employment based on race, color, religion, national origin, age, gender, sex, ancestry, citizenship status, mental or physical disability, genetic information, sexual orientation, veteran status, or military status.