Assistant General Manager

Eosfitness; Kentucky; On-site; USD 28,750 - 31,505; Full time

Benefits offered by this job

Free membership for you and one family member

Discounted personal training and merchandise

Daily pay available before payday

401(k) with company matching

Job summary

EōS Fitness is seeking a Sales Leader to lead, coach, and motivate the Sales team in the United States, Kentucky. The role emphasizes creating a fun and welcoming atmosphere while driving sales initiatives for memberships and fitness services.

You will supervise staff, ensure compliance with safety regulations, and maintain a clean facility. A successful candidate will have strong communication and organizational skills, along with at least 3–4 years in sales and supervisory roles.

Benefits include free membership, competitive pay, and health coverage options.

Qualifications

• 2 years of customer service experience.
• 3–4 years of sales experience.
• 1 year of supervisory experience.
• Strong detail orientation and systematic approach to problem solving.
• Excellent relationship-building and influencing skills.

Responsibilities

• Lead and coach the Sales team to achieve sales targets.
• Oversee billing processes for memberships and monitor sales.
• Ensure compliance with health and safety regulations.
• Engage with members and provide high-quality customer service.

Skills

Customer service experience

Sales experience

Supervisory experience

Communication skills

Relationship-building skills

Time management

MS Office skills

Job description

EōS Fitness is a bold, upbeat, and motivating fitness community focused on creating loyal, lifelong members and exercise practitioners.

Position Purpose

Lead, coach, and train the Sales team to create a fun atmosphere, be great hosts, and serve as the hub for information for members, guests, and staff.

Responsibilities

• Ensure sales targets are met, especially during weekends or in the absence of the General Manager, by leading the team and driving sales initiatives.
• Focus on selling club memberships, individual memberships, fitness services, products, and programs to meet or exceed sales goals.
• Oversee billing processes for memberships, monitor the sales process, and ensure timely follow‑up with leads and prospects.
• Communicate goals, expectations, and procedures to staff, ensuring everyone understands their roles.
• Supervise maintenance and cleanliness of the facility, including equipment, locker rooms, and common areas.
• Ensure compliance with health and safety regulations, maintain proper certifications, and implement safety protocols.
• Provide high‑quality customer service by addressing member concerns or complaints, managing membership inquiries, and resolving issues promptly.
• Engage with members in a friendly and approachable manner, actively listening to their needs and concerns, and providing clear and helpful responses.
• Communicate calmly and clearly with staff and members during emergencies or unexpected disruptions, providing necessary instructions and updates to ensure safety and well‑being.

Qualifications

• 2 years of customer service experience.
• 3–4 years of sales experience.
• 1 year of supervisory experience.
• Strong verbal and written communication skills for interacting with employees, management, and vendors.
• Excellent relationship‑building and influencing skills with people at all levels.
• Strong detail orientation, systematic approach to problem solving, and good time management, organizational, and record‑keeping skills.
• Excellent MS Office skills.
• Prior experience or strong interest in the fitness industry is a plus.
• Someone who embraces our Core Values.

Requirements

• Must successfully pass a background check.
• CPR certification required within 30 days of hire.
• Ability to work in a gym setting, move about club floors and rooms, and communicate with employees, members, and the public.
• Ability to bend routinely and repetitively to lift more than 40 lbs.
• Ability to access and operate the company computer system, including preparing documents, entering data, and reading reports from a computer database or email system.

Compensation

California Pay Range: $20.87 – $22.87 USD per hour.
Variable income opportunities including commission and bonus. Post‑training pay increase.

Benefits

• Highly energetic and collaborative team.
• Management that cares about your professional development.
• Free membership for you and one family member.
• Discounted personal training and merchandise, including supplements.
• Employee referral program.
• Daily pay available before payday.
• Competitive pay plus vacation, holiday, and sick pay*.
• Group health, dental, vision, supplemental life, and employee assistance program*.
• 401(k) with company matching*.
• Personal education growth options with Sophia Learning.

*Based on eligibility of tenure and full‑time versus part‑time employment.

EōS Fitness is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender identity, sexual orientation, national origin, age, disability, or any other legally protected status.