Assistant General Manager

PHILLIPS Management; Johnson City (TN); On-site; USD 41,000 - 50,000; Full time

Benefits offered by this job

100% Employer-Paid health insurance

Annual Bonus and Commission

Paid holidays and sick leave

Flexible working hours

Career growth opportunities

Community events sponsorship

Job summary

A reputable property management company in Johnson City, Tennessee is seeking an Assistant General Manager to lead leasing efforts and ensure high resident satisfaction. The role involves managing operations, driving sales results, and participating in community engagement. Competitive pay of $41,000–$50,000 per year, plus bonus and commission, is offered along with comprehensive benefits including fully paid health insurance, paid holidays, and retirement planning. This is a full-time position for those motivated by leadership and sales in the student housing sector.

Qualifications

• Strong leadership skills and ability to drive results in leasing.
• Resilient and goal-driven, with excellent communication abilities.
• Experience in property management or similar field preferrable.

Responsibilities

• Drive leasing results and manage a high-performance team.
• Oversee daily operations and ensure excellent resident experience.
• Participate in community engagement and foster local partnerships.

Skills

Customer-facing experience

Excellent organization and time management

Management or student housing/property management experience

Comfort with tools like Slack, Asana, and Google Suite

Job description

Base pay range:

$41,000.00/yr - $50,000.00/yr

Additional compensation types

Annual Bonus and Commission

Key Advantages

• Long-term stability. We’ve owned and operated University Edge since 2017, earning a strong reputation with residents, guarantors, and the community.
• Competitive Pay with bonus + commission earning potential
• 18 fully Paid Holidays every year — no PTO required
• 100% Employer-Paid health insurance
• Paid Maternity and Paternity leave
• Flex hours when leasing benchmarks are met
• Strong Sales Focus — you will lead the leasing effort and drive occupancy
• We use Industry-Leading Software to make your job more efficient and less stressful
• Clear Career Growth paths across multiple properties and internal-first hiring
• Supportive company with direct access to Home Office leadership
• Annual company retreat when we reach 100% occupancy!

Benefits Package

• Paid Time Off — 80 hours in the first year, increases progressively with tenure
• Paid Sick Leave — 80 hours annually and available for you, your family, your furry friend
• Paid Holidays — 18 fully paid holiday days, no PTO required
• Paid Voting Leave – We believe every voice should be heard, so we make time for it
• Paid Leave Programs — Maternity Leave, Paternity Leave, Bereavement, Jury Duty, etc.
• Health Insurance — We cover 100% of health insurance premiums for our full-time team members. Saving you $6,590 annually
• Retirement Planning — Access to our SimpleIRA Plan after 1 year of employment, along with a contribution match (up to 3% of annual salary)
• Rental Discount — Access to a monthly rental discount if you reside onsite
• Internal Application — First access to growth opportunities and first in line for promotions
• If you are curious about what else we have to offer, feel free to ask during the interview process.

About the Role

Student housing is fast‑paced, relational, and uniquely rewarding. As the Assistant General Manager of University Edge, you will help lead the property to high occupancy, strong resident satisfaction, and consistent operational success.

This is both a leadership role and a sales role. While you’ll support daily operations and team development, you will also be expected to drive leasing performance, lead by example in sales efforts, and consistently make outbound calls and follow‑ups to convert leads and secure renewals.

What You’ll Do

Sales & Leasing Leadership

• Take an active role in driving leasing results, including making calls, touring prospects, closing leases, and supporting renewal campaigns.
• Follow up on daily, weekly, and monthly sales goals for the team and help ensure they are achieved.
• Lead by example through consistent outbound communication and follow‑up strategies.

Facility & Operational Management

• Partner with leasing, maintenance, and corporate teams to maintain a clean, well‑operated community.
• Oversee property inspections, vendor management, and ongoing project coordination.
• Provide guidance, clarity, and expectations for the leasing team.
• Participate in leadership meetings to align on goals and operational needs.

Hospitality & Resident Experience

• Greet residents, assist with calls, manage escalations, and follow up with residents and guarantors.
• Respond to incidents and coordinate next steps professionally and promptly.
• Manage rent collection, delinquency, purchase orders, invoicing, and vendor payments through our suite of software tools.

Community Engagement & Events

• Help plan resident events, engage with campus, and foster relationships with local businesses.
• Use creativity to build community connection and enhance the resident experience.

Experience You Bring

• Customer‑facing experience
• Excellent organization and time management
• Management or student housing/property management experience (preferred)
• Comfort with tools like Slack, Asana, and Google Suite

Who You Are

• Accountable and solution‑oriented
• Resilient in fast‑paced environments
• Ambitious and goal‑driven
• Community‑focused and relationship‑oriented
• Articulate with strong emotional intelligence
• Proactive and forward‑thinking

Physical Requirements

• Ability to stand, walk, bend, kneel, and carry items regularly
• Ability to climb multiple flights of stairs frequently
• Salary Range: $41,000–$45,000
• Annual Performance Bonus: ~$5,000
• Commission: Estimated $1,500–$3,000+ (not capped)

Why People Love Working Here

PHILLIPS Management is a small company that prioritizes people, efficiency, and continuous improvement. We remove unnecessary administrative burdens so our managers can focus on team leadership, resident satisfaction, and operational excellence.

You'll have direct access to the Home Office team, ongoing professional development, and a culture that celebrates milestones — from daily wins to hitting 100% occupancy.

Ready to Apply?

If you are motivated by leadership, energized by sales, and excited by the impact you can make in student housing, we would love to hear from you.

Senior Level

• Associate

Employment Type

• Full‑time

Job Function

• Sales, Accounting/Auditing, and Management

Inferred Benefits

• Medical insurance
• Vision insurance
• 401(k)
• Paid maternity leave
• Paid paternity leave