Assistant General Manager

The Coffee Bean & Tea Leaf; Huntington Beach (CA); On-site; USD 36,000 - 39,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401K

Pet insurance

Short-term & Long-term Disability

Discounts on Coffee & Tea

Hourly pay $26.00-$28.00

Holidays

Vacation pay

Sick pay

Job summary

The Coffee Bean & Tea Leaf in Huntington Beach, CA is seeking an Assistant General Manager who leads by example and coaches a dedicated team to deliver exceptional guest experiences. You will serve as a coffee and tea expert, train staff, and help drive store performance while upholding our values of friendliness, respect and teamwork.

As a hands-on leader, you will manage day-to-day operations, support the General Manager, recruit and retain talent from the local community, and ensure safety

Qualifications

• Experience in customer service and leadership is preferred.
• Ability to train and develop staff and maintain guest focus.
• Strong guest service orientation and team collaboration.

Responsibilities

• Lead by example and coach the team to drive sales and service performance.
• Be a coffee & tea expert, sharing knowledge with staff and guests.
• Generate new guests and engage the local community.
• Ensure safety and a healthy store environment as a priority.
• Assist the General Manager in managing store profitability and daily operations.
• Contribute to visual merchandising and product placement to create memorable experiences.
• Represent CBTL and connect with the local community to attract talent.

Skills

Customer service

Leadership

Job description

Position:Assistant General Manager

Our Blend:

Born and brewed in Southern California since 1963, TheCoffee Bean & Tea Leaf®has become one of the world’s largestspecialty coffee and tea retailers. Todaywe have global presence with Cafés around the world and offices in California,Singapore and Malaysia.

As we grow our brand, we are committed to maintaining ourvalues, heritage and passion for our products.We have always had a creative and caring spirit. This energy embodied byour Team Members made us famous and beloved by our guests, first in SouthernCalifornia and now around the world. We are a brand centered around passion. Apassion for our premium products, our people and our customers. Passion is contagious,and we’ve got a serious case of it. If you are just aspassionate as we are, come join our Brew Crew!!

The position we arebrewing:

Do you love premium Coffee &Tea? Do you want to work for a socially responsible, guest service drivencompany? The Coffee Bean & Tea Leaf® Assistant General Manager curatesmemorable experiences for our guests and the CBTL team daily. We are seekingfriendly, dedicated, and creative Barista’s to provide our guests with theworld’s finest quality coffee and tea experience. As a member of our team, youwill have the opportunity to engage with the clients while developing yourskills in a variety of areas across the business. Many of our General Managersstarted off as Baristas!

If you are looking for an opportunitywhere you can be yourself and have fun doing it, while creating a base of loyalCBTL fans out of the local community, we want to talk to you about joining ourgrowing and diverse team.

Whatyou will Measure and Blend:

• Leadby example. Be an advocate for your team by driving sales and serviceperformance through coaching and training.
• Bea coffee & tea expert. You bring the passion, we provide the training, andyou share it with the team and guests.
• Generatenew guests. Many guests shop online these days; however, the store is where wemeet many of our guests for the first time.
• Careabout safety. Safe store environment, healthy employees and guests are ournumber one priority.
• Contribute.Assists the General Manager to manage a profitable store by tracking sales andoverseeing the day to day operations. Help the store with tasks, ideas andsupport store growth operationally.
• BeCreative. Visual merchandising and product placement to create memorableexperiences for the guests.
• Bean advocate. As the face of CBTL you will build the store presence byconnecting with your local community to attract & retain fresh talent.

Your Ingredients:

• AtThe Coffee Bean & Tea Leaf, we hire for our core values Friendliness /Respect / Ownership / Teamwork / Honesty — FROTH and identify team members whoshare these values.

Perks:

• Benefits: Medical, Dental, Vision, 401K, Pet,Accident, Life, Long-Term & Short-Term Disability
• Discounts on our Coffee and Tea
• Pay Rate: $26.00-$28.00 Hourly
• Observed Holidays
• Vacation Pay
• Sick Pay

This role may besubject to the following working conditions:

• Climbing
• Balancing
• Stooping
• Kneeling
• Crouching
• Reaching
• Standing
• Walking
• Pushing
• Pulling
• Lifting
• Grasping
• Feeling(Tangible)
• Talking
• Hearing
• RepetitiveMotion
• Sitting
• Mediumwork - Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds offorce frequently, and/or up to 10 pounds of force constantly to move objects.
• The worker is subject to both environmental conditions. Activities occur insideand outside.
• Theworker is subject to extreme cold. Temperatures typically below 32 degrees forperiods of more than one hour. Consideration should be given to the effect ofother environmental conditions, such as wind and humidity.
• Theworker is subject to extreme heat. Temperatures above 100 degrees for periodsof more than one hour. Consideration should be given to the effect of otherenvironmental conditions, such as wind and humidity.
• Theworker is subject to noise. There is sufficient noise to cause the worker toshout in order to be heard above ambient noise level.
• Theworker is subject to hazards. Includes a variety of physical conditions, suchas proximity to moving mechanical parts and moving vehicles.
• Theworker is required to function in narrow aisles or passageways.

International Coffee & Tea, LLCdba The Coffee Bean & Tea Leaf® is fully committed to Equal EmploymentOpportunity and to attracting, retaining, developing and promoting the mostqualified employees without regard to their race, sex, gender, color, religion,sexual orientation, national origin, age, physical or mental disability,citizenship status, veteran status, genetics, or any other status protected bystate or federal law. The Coffee Bean &Tea Leaf® expressly prohibits anyform of employee harassment or discrimination on the basis of any suchprotected status.

The Coffee Bean & Tea Leaf®provides equal employment opportunities (EEO) to all employees and applicantsfor employment without regard to race, sex, color, religion, gender, sexualorientation, national origin, age, disability, marital status, amnesty, orstatus as a covered veteran in accordance with applicable federal, state andlocal laws. This policy was intended to comply, and The Coffee Bean & TeaLeaf® so complies, with applicable state and local laws governingnon-discrimination in employment in every location in which the Company hasfacilities. This policy applies to all terms and conditions of employment, including, but notlimited to, hiring, placement, promotion, termination, layoff, recall,transfers, leaves of absence, compensation and training. We are dedicated toproviding a work environment free from discrimination and harassment, and whereemployees are treated with respect and dignity.

We use eVerify to confirm U.S. Employment eligibility.