Assistant General Manager

Suntex Marinas; Gloucester Point (VA); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K with employer match

Job summary

Suntex Marinas in Gloucester Point, Virginia, is seeking an Assistant General Manager to oversee marina operations and enhance guest services. This role involves training staff, managing compliance with regulations, and ensuring the highest level of customer service.

The ideal candidate will have a Bachelor's Degree, previous management experience, and the ability to work under pressure in a fast-paced environment. The position includes benefits like medical and 401K options.

Qualifications

• Previous management experience in marina operations or a similar field.
• Ability to make independent decisions.
• Emergency response availability.

Responsibilities

• Handle all aspects of marina operations efficiently.
• Train staff to provide high levels of customer service.
• Ensure compliance with governmental regulations.

Skills

Customer service

Leadership

Compliance knowledge

Independent decision-making

Education

Bachelor’s Degree preferred

Job description

Job Title

Assistant General Manager

Department

Management

Reports To

General Manager

Position Purpose

The Assistant General Manager, under the supervision of the General Manager handles all aspects of marina operations within budgetary guidelines in an efficient, cost effective and creative manner and is responsible for helping the GM to improve the marina’s guest services level, performance, efficiency, and profitability. The Assistant General Manager also has a very important role in leading the marina team in emergency preparedness and response. He/She is an excellent leader and provides the highest level of customer service in a friendly, helpful manner while accurately responding to the customers’ needs. Projects a professional company image through all types of interaction. As this is a fast pace environment, must be able to work under pressure.

DUTIES AND RESPONSIBILITIES

• Maintain accurate dock walk, rent roll, and occupancy reports
• Ensures all staff are trained to provide prompt and the highest level of customer service to guests
• Understand and comply with government regulations pertaining to marina operations and handle all aspects of governmental reporting and compliance including but not limited to weights and measures, OSHA, EPA, and Corp of Engineers
• Maintain a professional relationship with all agencies, contractors, vendors, and customers

EDUCATION AND EXPERIENCE

• Bachelor’s Degree preferred
• Previous management experience which included direction of employees, accounting and related budgeting activities, inventory control, advertising, and customer relations. Marine related experience required.
• Ability to make independent decisions and determine appropriate course of action
• Must be available for 24-hour telephone contact for emergency response

WORKING CONDITIONS/PHYSICAL REQUIREMENTS

• Must be able to independently lift, carry, push, and pull up to thirty (30) pounds
• Must be able to swim or be willing to wear a personal flotation device in instances of emergency
• Must be able to perform simple grasping, fine manipulation, and repetitive hand & arm movements frequently, and squeezing & overhead reaching occasionally
• Must be able to work flexible hours based on the needs of the property to include weekends and holidays as needed

Wage range

$50,000.00 - $60,000.00

Benefits

Suntex Marinas offers a Benefits package which includes Medical, Dental, Vision, Life and AD&D, supplemental life insurance options, and a 401K with employer match to eligible employees.

Equal Employment Opportunity Statement

Suntex Marinas provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, or any other consideration made unlawful by federal, state, or local laws. Suntex Marinas is committed to providing reasonable accommodation for qualified applicants, and employees with disabilities to ensure they enjoy equal access to all employment opportunities and benefits of employment as required by the Americans with Disabilities Act.