Assistant General Manager

Panera LLC; Glen Ellyn (IL); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Competitive pay

Quarterly bonuses

Free meals on shift

Paid time off

Medical/dental/vision insurance

Life insurance

Pet insurance

401(k) with match

Career advancement

Tuition discounts

Team member assistance

Job summary

Panera LLC in Glen Ellyn, IL seeks an Assistant General Manager to lead a beloved bakery-cafe team and drive guest satisfaction. You will partner with the General Manager to manage operations, hiring, training, and development, while growing the business and upholding Panera’s standards.

The role requires strong leadership, a customer-first mindset, and a commitment to Panera’s values. Excellent communication and flexible scheduling are essential for success.

Qualifications

• 1+ years of restaurant management experience.
• ServSafe certification or ability to obtain.
• Minimum age 18.
• Proven ability to drive results through strong business acumen.
• Flexible hours including nights and weekends.

Responsibilities

• Lead team and partner with GM to oversee bakery-cafe operations.
• Hire, train, and develop team members.
• Manage staffing, scheduling, and succession planning.
• Ensure guest satisfaction and uphold quality standards.
• Control costs and inventory; maintain safety and policies.
• Foster Panera's guiding values and culture.

Skills

Leadership

People development

Problem solving

Customer service

Education

ServSafe certification

Job description

Assistant General Manager Lead with purpose.

Grow with support. At Panera, our leaders are celebrated for bringing out the best in their teams. Enjoy great perks, a welcoming culture, and the opportunity to make a real impact - every day. Get ready to rise and come join the fun where you will be a part of making the familiar fantastic! Because at Panera, the best thing of bread is sharing it!

What’s In It for You?

• Competitive pay & eligible for quarterly bonuses
• Free on-shift meals & unlimited fountain beverages
• Paid vacation, sick time, and holidays
• Medical, dental, vision, life insurance, pet insurance & 401(k) with match available
• Career advancement & leadership development opportunities
• Tuition discounts
• Perks & rewards for team members
• Team member assistance program
• And much, much more!

As an Assistant General Manager, you’ll lead an amazing team and a beloved neighborhood bakery‑cafe to sweet success!

You’ll inspire and celebrate your team, partner with your General Manager in overseeing operations, delight guests every day, and grow the business - while taking ownership on hiring, training, and development at your location.

Your Role Includes:

• Support your General Manager by making key decisions and problem solving.
• Plan and manage staffing needs, shift scheduling, people development, career development, and succession planning.
• Support the hiring, on-boarding, and training of new team members while motivating energizing, engaging, inspiring, and celebrating the entire team.
• Assist with managing team performance to ensure the bakery-cafe’s goals, operational and quality standards, and extraordinary guest service expectations are met.
• Partner with the General Manager to create subject matter experts within your bakery-cafe by developing managers on people’s processes and Panera’s Guiding Values & Behaviors.
• Work as a team to ensure every guest is delighted by the quality of our food, service, and our team.
• Build engaging relationships that lead to long-term, loyal guests as part of the bakery-cafe’s management team.
• Follow operational procedures designed to ensure your bakery-cafe successfully executes all company strategies and initiatives.
• Ensure team members follow company policies and procedures and comply with all federal, state and local regulations.
• Maintain a healthy and safe workplace for your team that meets Panera’s health, food, safety, and company culture standards.
• Assist your General Manager in maintaining the bakery-cafe’s overall costs and inventory.
• Help build our Culture of warmth, belonging, growth, and trust.

This Opportunity Is for You If:

• Minimum age: 18 years of age.
• 1+ years of restaurant management experience preferred.
• ServSafe certification (or ability to achieve).
• Proven ability to drive positive results through strong business acumen required.
• Proven availability to run great shifts while directing, motivating, coaching and developing others in a fast-paced environment.
• This role requires flexible hours including nights and weekends in a fast-paced environment with shifting priorities.

Job Offer Conditions:

Any job offer for this position is conditional upon the results of a background check.

Physical Requirements:

• Ability to lift, carry, push, or pull objects 50 pounds.
• Capability to stand and walk for up to 6 hours.
• Must be able to clearly communicate and quickly understand guests and associates’ directions in a loud environment.

Be an ambassador of our Guiding Values and Behaviors by making people smile, learning and growing together, finding solutions and taking initiative, working (and winning) as a team, having fun and celebrating success, and seeing the best in others!

Equal Opportunity Employer: Disabled/Veterans

The actual pay offered will be determined by multiple factors, including but not limited to the candidate’s relevant experience, job-related knowledge, skills, and geographical location. Individual compensation decisions are dependent upon the facts and circumstances of each position and candidate.

600684 Glen Ellyn, IL - Roosevelt Road

With more than 2,000 Panera LLC and independent franchise bakery‑cafes in the Panera Bread family, and more locations opening all the time, it’s no wonder our company has been an excellent source of career and personal growth opportunities for more than 25 years. In neighborhoods across the U.S. and Canada, customers enjoy flavorful, handcrafted meals centered around freshly baked artisan bread. To us, that means serving food like we serve our own families – free of any of the items on our ‘No No’ List. Along the way, we also like to give back to our community. We enjoy working together, shoulder to shoulder with our customers, to confront a serious problem plaguing communities across this country – Hunger. Through our Panera Cares community cafes, we offer a dignified dining experience in an uplifting environment. In addition, we support our communities through day-end donations at our bakery‑cafe locations and partner with local non-profit organizations. It’s this warmth that you’ll find when you join Panera Bread. From our competitive compensation and benefits packages to our unique cultural values, we’re confident you’ll find us a rewarding and fun place to work.