Assistant General Manager

CAVA - Glastonbury; Glastonbury (CT); In loco; USD 60.000 - 75.000; Tempo pieno

Vantaggi offerti da questo lavoro

Early Wage Access

Health Insurance

Dental & Vision Insurance

Telemedicine

Pet Insurance

401k enrollment

Paid sick leave

Parental leave

Complimentary meal during shifts

Growth opportunities

Descrizione del lavoro

CAVA is seeking an Assistant General Manager to partner with the General Manager and Area Leader in delivering exceptional restaurant performance. You will help manage schedules, forecasting, labor, and inventory while upholding CAVA’s standards for food, service, and cleanliness.

You’ll lead and coach Team Members, participate in budgeting and financial reporting, and support with guest satisfaction and loyalty initiatives. This is a fast-paced, hands-on leadership role in a growing brand.

Competenze

• 1–2 years of supervisory or management experience in hospitality.
• Proven leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Track record of delivering exceptional customer service.
• Ability to adapt to changing circumstances and improve performance.
• Experience with budgeting and cost control.
• Knowledge of health, safety, and sanitation regulations.
• Willingness to work nights, weekends, travel as needed.

Mansioni

• Assist the General Manager in daily restaurant operations and scheduling.
• Ensure food quality, service, and cleanliness standards are met.
• Oversee inventory, supply orders, and cost control.
• Coach and support Team Members with training and feedback.
• Support with staffing and conflict resolution to maintain a positive environment.
• Improve guest experience and drive customer satisfaction and loyalty.
• Assist with financial reporting, sales tracking, and cash handling.
• Oversee adherence to cash procedures and safety protocols.
• Support with administrative tasks and special projects.

Conoscenze

Leadership

Team management

Communication

Customer service

Budgeting

Problem solving

Adaptability

Food safety

Scheduling

Conflict resolution

Descrizione del lavoro

Company Profile:

At CAVA, we make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage that’s been perfecting how to eat and live for four thousand years. We prioritize authenticity, curiosity and the pursuit of excellence in everything we do. We are working towards somethingbig, together.

Wefoster a culture built on five core values:

• Generosity First, Always:We lead with kindness. Our best work happens when we act in service of others.
• Constant Curiosity:We are eager to learn, grow, and explore beyond the obvious.
• Act with Agility:We welcome change; it’s the only constant. We embrace, adjust, adapt.
• Passion for Positivity:We greet each day with warmth and possibility.
• Collective Ambition:We have high aspirations that are achieved when we work together with a shared purpose.

Assistant General Manager:

In the role of Assistant General Manager (“AGM”), you will be responsible for bringing our mission, values, and competencies to life for our guests and Team Members in our restaurants. You will partner with the General Manager and Area Leader in the establishment of store action plans, financial metric results, and the development of hourly Team Members in the restaurant. You will be responsible for supporting the General Manager in the overall restaurant operations at an exceptional level including but not limited to schedules, forecasting, labor management and inventory. As an AGM, you will be expected to learn and master competency-based leadership and operational skills.

We offer competitive pay at $23.50 per hour (projected annually as $67,210 based on a 50-hour work week).

What You’llDo:

• Assist the General Manager in managing daily restaurant operations, including opening and closing procedures.
• Ensure adherencetoCAVA’s standards for food quality, service, and cleanliness.
• Oversee inventory management, supply ordering and cost control to maintain profitability.
• Supervise and support Team Members with training, coaching and performance feedback.
• Support the General Manager with scheduling and staffing.
• Assist with addressing Team Member issues and conflicts to maintain a positive work environment.
• Enhance the guest experience by upholding high service standards and promptly addressing customer concerns.
• Implement strategies to help with boosting customer satisfaction and loyalty.
• Lead by example in customer service and encourage the team to follow suit.
• Support with managing financial aspects including tracking sales, cash handling, and adhering to budget guidelines.
• Assist with preparing financial reports, analyze performance metrics, and identify area of improvement.
• Assist with ensuring accurate financial record-keeping and compliance with cash handling procedures.
• Assist with overseeing food safety practices and ensure team training on proper procedures.
• Assist with administrative tasks such as inventory management and maintaining operational records.
• Support the General Manager in report preparation and action plan implementation.
• Participate in special projects and initiatives to drive restaurant success and support the General Manager as needed.
• Assist with any additional duties as assigned by the General Manager or higher management.

The Qualifications:

• 1- 2 years of experience in a supervisory or management role within the restaurant or hospitality industry.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Proven track record of delivering exceptional customer service.
• Adapt to changing circumstances and develop solutions to enhance restaurant performance.
• Ability to manage financial aspects, including budgeting and cost control.
• Knowledge of legal, health, safety, and sanitation regulations.
• Ability to adapt to a fast-paced environment and solve problems effectively.
• Willing to work flexibly (including at night and on weekends) and to travel as needed
• Consistently exhibits a generous and friendly demeanor when engaging with guests.
• Completes tasks and projects within established timelines.
• Promotes and upholds a culture of inclusivity and respect within the team.
• Actively seeks and incorporates feedback from team members to improve performance and operations.
• Applies effective decision-making skills to guide the team towards achieving success.
• Remains open to and actively explores new ideas to drive business success.
• Demonstrates emotional stability and resilience in high-stress situations.

Physical Requirements:

• The ability to regularly work overtime
• Must be able to bend and reach overhead often
• Must possess dexterity to handle tongs, pots/pans, and other equipment
• Must be comfortable working in temperatures ranging from hot to cold
• Must be comfortable working near open flames
• May be required to work in tight spaces
• Must maintain near constant communication with multiple people
• Close vision, distance vision, and peripheral vision are requiredMust be able to sit, squat and kneel occasionally
• Must be able to work in a constant state of alertness and safe manner
• May be required to occasionally work in outdoor weather conditions
• May stand for long periods of time and lift up to 50 pounds

What We Offer:

• We’ve got you covered. Here are just some of the benefits available to CAVA team members:
• Early Wage Access*
• Health,Dental,Vision,Telemedicine,PetInsuranceplus more!*
• 401k enrollment with CAVA contribution*
• Paid sick leave, parental leave, and community service leave*
• FREE CAVA Meal for every shift worked
• The opportunity to be on the ground floor of a rapidly growing brand

*indicates eligible qualifying positions

This job description is not intended to be a comprehensive list of all the duties and responsibilities of the position, and such duties and responsibilities may change without notice.

As an equal opportunity employer, CAVA considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, marital status, sexual orientation, familial status, genetic information or any other characteristic or protected classes as defined by federal, state, or local law.

CAVA – joining “a culture, not a concept”

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