Assistant General Manager

Washroll; Fredericksburg (VA); On-site; USD 41,000 - 60,000; Full time

Benefits offered by this job

Health insurance

401(k)

Paid time off

Free car washes

Career growth

Job summary

GO Car Wash is seeking an Assistant General Manager to help run a busy car wash site. You will assist the Site General Manager with daily operations, inventory, equipment, safety standards, and delivering an exceptional customer experience.

You will also help hire, train, coach, and develop teammates, while driving sales growth and teamwork. The role offers an outdoor, active work environment with opportunities for career growth.

Qualifications

• Deliver excellent customer service and drive sales growth.
• Communicate clearly, engage, and lead others by example.
• Organize time, work, and team to complete many varying responsibilities.
• Achieve results independently, and work collaboratively with team.
• Proactively and creatively find solutions to operational and people challenges.

Responsibilities

• Assist Site General Manager with daily car wash operations and meet inventory, equipment, site, service and safety standards.
• Help hire, train, coach, manage and develop teammates to perform their jobs well and grow responsibilities.
• Uphold company values and set an example in all car wash activities.
• Address customer claims when they occur and ensure excellent customer experience.
• Support sales growth through customer service and team leadership.

Education

High school diploma or equivalent

Job description

About the role

As an Assistant General Manager at GO Car Wash, you’ll learn to manage your own site. You’ll assist the Site General Manager with all daily car wash operations and contribute to the continued success of the site. This includes working with the Site General Manager on meeting all inventory, equipment, site, service and safety standards to deliver a convenient, consistent, exceptional car wash experience for customers, and addressing customer claims when they occur. You’ll also assist with hiring, training, coaching, managing and developing our teammates to perform their jobs well, grow their responsibilities, and uphold our values, by setting the example when performing all car wash activities.

For you to be successful, we’re looking for:

• High school diploma or equivalent
• 6 months of management experience in a service‑related business
• Car wash experience preferred, but not required

You must also be able to:

• Deliver excellent customer service and drive sales growth
• Communicate clearly, engage, and lead others by example
• Organize time, work, and team to complete many varying responsibilities
• Achieve results independently, and work collaboratively with team
• Proactively and creatively find solutions to operational and people challenges

We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as an opportunity to grow your career with us, while also learning work/life skills you can transfer to any path you choose for your future.

Compensation

Our Teammates in this role typically earn $19.50/hour, which includes a base pay of $17.50/hour plus an average of $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Plus $500 monthly bonus at 100% of plan targets tied to company and individual performance. Offer will depend on location and level of knowledge, skills, abilities, and experience.

NOTE: You'll be required to complete a satisfactory criminal and financial background check before being hired for this job.

Equal Opportunity Employer

All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation, disability or veteran status, or any other actual or perceived basis protected by law. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.