Assistant General Manager

BUFFALO WILD WINGS, INC.; Fort Wayne (IN); On-site; USD 42,000 - 54,000; Full time

Job summary

Buffalo Wild Wings, Inc. is seeking a Sports Bar Assistant Manager to lead daily restaurant operations in Fort Wayne, IN. The role focuses on guest satisfaction, staff leadership, and driving sales while maintaining quality standards.

The candidate will manage a team, ensure food quality and safety, and coach employees to meet company goals in a fast-paced, high-energy setting.

Qualifications

• Minimum of 2 years’ experience with Food and Alcohol service.
• Serve Safe certification required.
• Experience with EcoSure preferred.
• Pass background and credit check.
• Knowledge of scheduling, inventory, interviewing, coaching and counseling.
• Previous manager experience at full-service operation.
• Experience dealing with alcohol sales in a full-service operation.
• Experience managing a staff of at least 30 employees.
• Requires intermediate computer skills.

Responsibilities

• Lead restaurant operations to achieve guest satisfaction and profitability.
• Recruit, train, schedule, and coach team members.
• Ensure compliance with safety, sanitation, and company policies.
• Oversee food quality, service, and cleanliness standards.

Skills

Leadership

Staff management

Scheduling

Inventory management

Customer service

Communication

Attention to detail

Problem solving

Education

Serve Safe certification

EcoSure experience (preferred)

Tools

EcoSure

Point of Sale systems

Mid-level computer skills

Job description

Full Job Description

SPORTS BAR ASSISTANT MANAGER

f you enjoy working in a fun, high-energy environment with a growing company where the game is always on we invite you to bring your enthusiasm and passion.

We are a high-volume Sports Bar with National Recognition. A fast-paced environment providing the ultimate sports dining experience with WINGS, BEER, SPORTS!! The Restaurant Manager provides leadership and assistance to ensure that all team members are guest-focused, team-focused, and community- connected. The Restaurant Manager will exercise knowledge of restaurant operations, manage staff resources, provide counsel, develop and coach team members and help to build sales and profits while maintaining operating standards.

Responsibilities include:

• Manages the human resource function in the restaurant ensuring recruitment, selection, orientation, training, scheduling, and performance management functions meet or exceed company specified criteria.
• Ensures the daily execution of the Mission Statement and Core Values.
• Complies with company policies, practices, and procedures and communicates all changes to team members
• Ensures overall food quality and handling, safety, security, service and cleanliness standards are met.

Job Requirements:

• Minimum of 2 years’ experience with Food and Alcohol service
• Serve Safe certification required
• Experience with EcoSure preferred
• The ability to pass a background and credit check
• Knowledge of scheduling, inventory, interviewing, coaching and counseling.
• Previous manager experience at full service operation
• Experience dealing with alcohol sales in a full-service operation
• Experience managing a staff of at least 30 employees
• Requires intermediate computer skills.

Additional Requirements:

• Candidates must be highly motivated, self-directed, and results driven with strong organizational skills, excellent attention to detail and professional written and verbal communication skills.
• Proven track record of successfully managing multiple priorities in a fast-paced work environment.
• Exercise discretion and independent action. Maintain confidential information, adhere to and enforce company policies, programs, and compliance issues.

Company Introduction

IT ALL STARTED 35 YEARS AGO WITH TWO GUYS DRIVEN BY HUNGER
The year was 1982.
Jim Disbrow and Scott Lowery had recently moved to Ohio from Buffalo, New York. All was fine until one day when the two were craving wings. Not just ordinary wings, but authentic Buffalo, New York-style chicken wings. With none to be found nearby, Jim and Scott had two choices: road trip to New York, or open a wing joint close to home. Lucky for us, they chose the latter. Hence, the beginning of Buffalo Wild Wings & Weck, now Buffalo Wild Wings®, the welcoming neighborhood atmosphere with a front-row seat for every sports fan that offers 26 mouth-watering signature sauces and seasonings.