Assistant General Manager

Panera Bread; Dublin (CA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Quarterly bonuses

Free on-shift meals

Vacation & sick time

Health insurance

Pet insurance

401(k) with match

Team perks program

Assistance program

Job summary

Panera Bread is seeking an Assistant General Manager to lead a bakery-cafe team to sweet success. You’ll partner with the General Manager to oversee operations, delight guests, and own hiring, training, and development at your location.

You will build a high performing team, manage staffing, schedule shifts, and maintain standards for food safety, service quality, and guest experience while driving costs and inventory controls in a fast-paced environment.

Qualifications

• 1+ years of restaurant management experience.
• ServSafe certification (or ability to achieve).
• Proven ability to drive results with strong business acumen.
• Flexible hours including nights and weekends in a fast-paced environment.
• Background check required.
• Physical ability to lift up to 50 pounds and stand/walk up to 6 hours.

Responsibilities

• Support the General Manager with key decisions and problem solving.
• Plan and manage staffing, shift scheduling, and people development.
• Hire, onboard and train new team members while motivating the team.
• Assist with managing team performance to meet goals and service standards.
• Partner with the GM to develop managers and promote Panera values.
• Ensure guest delight through food quality, service, and teamwork.
• Help control costs and manage inventory.
• Uphold health, safety and company culture standards.

Skills

Restaurant management

Staff development

Operations leadership

Customer service

Leadership

Education

ServSafe certification

Job description

Lead with purpose. Grow with support. At Panera, our leaders are celebrated for bringing out the best in their teams. Enjoy great perks, a welcoming culture, and the opportunity to make a real impact—every day.

Get ready to rise and come join the fun where you will be a part of making the familiar fantastic! Because at Panera, the best thing of bread is sharing it!

What’s In It for You?

• Competitive pay & eligible for quarterly bonuses
• Free on-shift meals & unlimited fountain beverages
• Paid vacation, sick time, and holidays
• Medical, dental, vision, life insurance, pet insurance & 401(k) with match available
• Perks & rewards for team members
• Team member assistance program
• And much, much more!

As an Assistant General Manager, you’ll lead an amazing team and a beloved neighborhood bakery‑cafe to sweet success! You’ll inspire and celebrate your team, partner with your General Manager in overseeing operations, delight guests every day, and grow the business- while taking ownership on hiring, training, and development at your location.

• Support your General Manager by making key decisions and problem solving.
• Plan and manage staffing needs, shift scheduling, people development, career development, and succession planning.
• Support the hiring, on-boarding, and training of new team members while motivating energizing, engaging, inspiring, and celebrating the entire team.
• Assist with managing team performance to ensure the bakery‑cafe’s goals, operational and quality standards, and extraordinary guest service expectations are met.
• Partner with the General Manager to create subject matter experts within your bakery‑cafe by developing managers on people’s processes and Panera’s Guiding Values & Behaviors.
• Work as a team to ensure every guest is delighted by the quality of our food, service, and our team.
• Build engaging relationships that lead to long‑term, loyal guests as part of the bakery‑cafe’s management team.
• Follow operational procedures designed to ensure your bakery‑cafe successfully executes all company strategies and initiatives.
• Ensure team members follow company policies and procedures and comply with all federal, state and local regulations.
• Maintain a healthy and safe workplace for your team that meets Panera’s health, food, safety, and company culture standards.
• Assist your General Manager in maintaining the bakery‑cafe’s overall costs and inventory.
• Help build our Culture of warmth, belonging, growth, and trust.

This Opportunity Is for You If:

• Minimum age: 18 years of age.
• 1+ years of restaurant management experience preferred.
• ServSafe certification (or ability to achieve).
• Proven ability to drive positive results through strong business acumen required.
• Proven availability to run great shifts while directing, motivating, coaching and developing others in a fast‑paced environment.
• This role requires flexible hours including nights and weekends in a faced‑paced environment with shifting priorities.
• Any job offer for this position is conditional upon the results of a background check.
• While performing this job, the Assistant General Manager role is regularly required to:
  • Ability to lift, carry, push, or pull objects 50 pounds.
  • Capability to stand and walk for up to 6 hours.
  • Must be able to clearly communicate and quickly understand guests and associates’ directions in a loud environment.
• Be an ambassador of our Guiding Values and Behaviors by making people smile, learning and growing together, finding solutions and taking initiative, working (and winning) as a team, having fun and celebrating success, and seeing the best in others!

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Equal Opportunity Employer: Disabled/Veterans