Assistant General Manager

Snooze Brea; Downtown Brea (CA); On-site; USD 68,000 - 78,000; Full time

Benefits offered by this job

Weekly pay

Health insurance

401k

Paid time off

Paid holidays

Meal benefits

Job summary

Snooze, the brunch leader, is hiring a hands-on Assistant General Manager (AGM) to partner with the General Manager in overseeing both FOH and HOH operations. You will guide team performance, run smooth shifts, and drive financial results with a culture of radical hospitality.

The AGM role requires at least 2 years of restaurant management experience, a passion for high standards in food, service, and team development, and the ability to lead labor and cost controls across all shifts.

Qualifications

• Must have 2+ years of restaurant management experience.
• Must be 21 years of age or older and authorized to work in the United States.
• Excellent basic math skills and ability to operate a POS system.
• Ability to coach and develop a team and manage scheduling, payroll, inventory, and cost control systems.

Responsibilities

• Understand Snooze policies, procedures, standards and expectations.
• Ensure guests receive responsive, friendly and exceptional service.
• Lead recipes and Food & Beverage execution with consistency.
• Monitor food and beverage quality across shifts.
• Control purchasing, receiving, inventory and cost management.
• Manage POS system discounts and comps.
• Oversee cash handling and reconciliation.
• Coach and develop Snoozers through shifts and training.
• Collaborate with GM on local marketing and community initiatives.
• Support daily financial operations and budgeting.

Skills

Restaurant leadership

Mathematics

Communication

Coaching

Team development

Guest service

Operational leadership

Tools

POS system

Job description

Snooze - Who are we?

We are Snooze, the OG brunch leaders who have never stopped flipping the script on breakfast, powered by culinary creativity, unmatched hospitality, and a passion for our communities. Our Snoozers bring their authentic selves to work every day. This allows us to serve our Guests through genuine care and radical hospitality.

Joining Snooze means joining a team that disrupts the ordinary. Our menu is built on responsibly sourced ingredients—cage-free eggs, respect for animal welfare, and no added hormones or antibiotics—and bold ideas that energize Snoozers and Guests alike. Our impact goes beyond the plate, we’ve invested over $1M into local communities and created inclusive, vibrant spaces for the neighborhoods we serve.

We know that, just like pancakes, our people are better with passion, purpose, and pride. Here, you’ll find more than a job. You’ll find a place to fuel your future, be celebrated for who you are, and help us make mornings brighter, bolder, and better for everyone.

The Assistant General Manager Role at Snooze

As a Snooze Assistant General Manager (AGM), you’re the right-hand to the General Manager and a key leader in our restaurant operations. You're fully immersed in both Front of House and Heart of House, guiding team performance, running smooth shifts, managing financials, and building future Snooze leaders. You must hold vital beliefs in Craveable food and beverage, fun ambiance and radical hospitality. Your job? Elevate everything—from Guest experience to financial results and culture.

This is a high-impact, experienced leadership role, best suited for someone with at least 2 years of restaurant management experience who’s ready to take a bigger bite out of leadership

The Benefits!

At Snooze, we not only want to pay you for the great work you do each and everyday, but we also want to help you take care of yourself and your family. Below is a breakdown of a few benefits Snooze offers for this position.

• No late nights—you’llbe home by dinner time every night!
• Weekly pay and competitive hourly rates
• Competitive Basic Health, Dental, Vision, Pet, and Accident Insurance Plans
• Employer-paid Short Term Disability and Life Insurance Plans
• 401k/Roth 401k Plans
• Unlimited affordable Telehealth program
• 120 Hours (15 days) of vacation time accrued per year and paid at a regular rate
• 40 Hours (5 days) of paid sick time paid at regular rate per year
• Four (4) Paid Holidays - Closed Thanksgiving and Christmas Day to spend time with family and friends
• 8 Hours (1 day) of paid community volunteer time paid at regular rate per hour
• 100% paid meal benefits
• Other benefits include potential field trips, community engagement, personal and professional growth, and advancement opportunities.
• Unlimited dance parties!

The Position Specifics

Taking on the role of Assistant General Manager isn’t just about baconand pancakes. The responsibilities of this position include:

• Completely understand all Snooze policies, procedures,standards, specifications, guidelines and expectations.
• Ensure that all Guests feel welcome and are given responsive,friendly, courteous and exceptional service.
• Demonstrate expert knowledge of Snooze’s recipes and Food & Beverage Doctrine, leading the team in consistent, accurateexecution of all menu items across every shift.
• Continuously monitor food and beverage qualitythroughout each shift, ensuring every item meets Snooze’s standards for taste,presentation, and temperature.
• Execute daily systems and checklists putin place to ensure recipe adherence and safety & sanitation including butnot limited to Snooze’s Tasting Buddy, Sanitation Checks, and Quality Checks.
• Be prepared to control and monitor the purchasing, receiving,inventory, and cost management of all food and beverage products.
• Maintain comprehensive understanding of the Point of Sale (POS)system and how to administer discounts and comps.
• Control cash and other receipts by adhering to cash handling andreconciliation procedures in accordance with Snooze policies and procedures.
• Resolve escalated Guest concerns quickly, kindly, andprofessionally.
• Update hourly Snoozers with necessaryinformation about the shift and Snooze initiatives through written and verbalcommunication.
• Manage the flow of service duringshifts, ensuring an exceptional Snooze experience for both Guests and Snoozerswhile keeping operational goals and objectives top of mind.
• Monitor and evaluate Snoozer performanceand lead in-the-moment coaching conversations as it relates to the Guestexperience and food quality.
• Open and close the restaurant following Snooze’s “Open to Close”guidelines
• Conduct, monitor, and schedule hourlySnoozer training and support development of cross-training.
• Verify that all equipment is kept cleanand in excellent working condition through personal inspection and regularpreventative maintenance.
• Operate with a high level of integrityand leadership presence delivering on the Snooze Leadership Principles
• Support execution of local marketing initiatives, SnoozeCatering and after-hours events on and offsite
• Partner with GM to implement local marketing, communityengagement, and sales initiatives
• Drive Snooze's Impact initiatives byengaging Snoozers at all levels and leading the Change Maker program, fosteringa culture of community involvement and sustainability through hands-onparticipation and advocacy.
• Bring strong leadership to both Front ofHouse and Heart of House operations with the ability to support across allareas of the restaurant.
• Lead a schedule that splits your work week between FOH and HOHleadership shifts
• Partner with the General Manager to lead disciplinary actions,performance reviews, and strategic Snoozer development
• Assist the General Manager and Head Chef in preparing allrequired paperwork, including inventory, par sheets, ordering, forms, reports,performance reviews and schedules.
• Maintain Snooze standards in terms ofemployment, including interviewing, hiring, training, reviewing, evaluating andterminating based upon company policy.
• Schedule labor by anticipating saleswhile ensuring all hourly Snooze are filled and labor cost objectives are met.
• Play a pivotal role in recruiting, hiring, and onboardingtop-tier talent, leading training initiatives, and contributing to high-levelstrategic planning to drive operational excellence and long-term growth.
• Supportthe GM in overseeing daily financial operations, ensuring effective managementof budgets and adherence to P&L targets across all shifts; analyze salestrends, control costs, and implement strategies to optimize profitability andreduce waste.
• Assist with weekly payroll and accountspayable, ensuring accuracy and timely submission.
• Supports in a General Manager capacity when GM is unavailable, steppingconfidently into full operational ownership
• Coach Assistant Managers, Supervisors, Shift Leads andhigh-potential Snoozers to support development and career path
• Ensure compliance with health, safety, labor, and food handlingregulations
• Help to create a fun, safe and rewarding work environment forall Snoozers.
• Other tasks, duties, and responsibilities as assigned to meetSnooze’s business and operational needs

Is this the role for you?

Assistant General Managers at Snooze...

• Must be 21 years of age and authorized to work in the UnitedStates
• Have 2+ years of restaurant management experience and a deeplove for both FOH and HOH operations
• Possess excellent basic math skills and can operate a Point ofSale system and conduct basic cash management
• Are confident running the Front of House or the Heart of House andcan pivot between both seamlessly
• Have managed scheduling, payroll, inventory, and cost controlsystems
• Are expert communicators with a passion for coaching and teamdevelopment
• Are agile problem-solvers who thrive under pressure and adaptwith a smile
• Obtain food safety certifications and are up-to-date on allregulatory requirements
• Must be able to communicate and understand the predominantlanguage(s) of the restaurant’s trade area
• Are able to work in a standing position for long periods of time(up to 10 hours)
• Must have the stamina to work 45 to 55 hours per week

Compensation Details:

Full Salary Range: $68,000 - $78,000

Hiring Range: $68,000 – $73,000

New Snoozers typically start within the hiring range, with movement through the full salary band based on demonstrated mastery of core competencies, expanded skillset, and sustained performance over time. This allows us to create meaningful opportunity for growth.

Snooze is an Equal Opportunity Employer